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Remote Linux Help Desk Jobs in California (NOW HIRING)

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Python Systems Engineer (Remote)

Redwood City, CA · On-site +1

You would help us deliver new features and build the future for how we deploy our products faster ... Substantial Linux System Administration experience Nice to have, but not required: * Building large ...

Evolver Commercial

Netskope Engineer

San Francisco, CA · Remote

... and help desk teams. * DLP Engineering * Design, test, tune, and maintain Netskope DLP profiles ... Experience with Netskope Private Access (ZTNA), Remote Browser Isolation, Cloud Firewall, DNS ...

Cypress HCM

5G Algorithm Engineer

Redwood City, CA · On-site +1

Remote USA Employees : Industry : Wireless services Position Reporting To: Algorithm Engineering ... Engineer to help lead the development of location-algorithms for next-generation positioning ...

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Remote Linux Help Desk information

What is the difference between Remote Linux Help Desk vs Remote Network Support Specialist?

AspectRemote Linux Help DeskRemote Network Support Specialist
CertificationsLinux+, CompTIA A+CCNA, CompTIA Network+
Work EnvironmentHelp desk, technical supportNetwork troubleshooting, infrastructure support
Industry UsageIT support, customer serviceNetwork administration, enterprise IT
Common Search IntentTechnical support for Linux systemsNetwork issues and infrastructure support

The Remote Linux Help Desk primarily focuses on providing technical support and troubleshooting for Linux-based systems, often assisting end-users with software, hardware, and OS issues. In contrast, a Remote Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure, including routers, switches, and connectivity problems. While both roles require networking knowledge, the Linux Help Desk emphasizes OS-specific support, whereas Network Support Specialists focus on network hardware and architecture.

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What cities in California are hiring for Remote Linux Help Desk jobs? Cities in California with the most Remote Linux Help Desk job openings:
Remote Linux Help Desk jobs near you
Bilingual Members & Providers Call Center Agent- CA- Remote

Bilingual Members & Providers Call Center Agent- CA- Remote

Gainwell Technologies

Roseville, CA • On-site, Remote

$25/hr

Full-time

Medical, Life, Retirement, PTO

Posted 21 days ago

Gainwell Technologies rating

7.7

Company rating: 7.7 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

115th of 202 rated software companies

Job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
Call Center Member Agents are responsible for responding to basic to moderately complex member telephone calls involving eligibility and benefit information.
Your role in our mission
  • Answers telephone calls using an automated system and responds to basic to moderately complex member questions and/or forwards calls to appropriate personnel.
  • Research member calls/inquiries and responds to appropriate parties in accordance with service level agreements (SLAs).
  • Documents call in a customer relationship management (CRM) ticketing solution, resolves member requests/inquiries and updates CRM history with results of inquiry to include proper documentation.
  • Interfaces with team personnel, management, and customers in reference to customer service issues.
  • Conducts outbound calls to members in response to customer direction or other business needs.

What we're looking for
  • High school diploma or G.E.D.
  • 6 months minimum, prefer on more years of customer service or other telephone experience.
  • Dental experience preferred
  • Bilingual (Spanish/English) required
  • Experience working with organizational functions and personnel.
  • Experience working with computer software and telephone technology and skilled in the use of help desk software.
  • Harver Assessment Requirement: As part of our interview process, all candidates must complete the Harver Assessment. This assessment helps us evaluate key competencies relevant to the role, including communication skills, multitasking abilities, and problem-solving capabilities.

What you should expect in this role
  • Business and analytical critical thinking skills.
  • Communication skills both written and oral.
  • Ability to work independently.
  • Ability to follow oral and written directions.
  • Ability to navigate Microsoft Word, Microsoft Teams, Microsoft Outlook, and internet browsers.
    • Additional details regarding the role:

    Hourly rate that will be offered:
    • $25/hour Bilingual

    Schedule / Operational Hours (subject to change):
    • Remote 8:00am to 5:00pm PST zone
      • Must reside in CA

The pay range for this position is $31,200.00 - $44,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

What Gainwell Technologies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US

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