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Remote Linux Help Desk Jobs in Santa Clara, CA (NOW HIRING)

... remote position. Application Deadline This position is anticipated to close on Sep 4, 2026. About ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

You would help us deliver new features and build the future for how we deploy our products faster ... Substantial Linux System Administration experience Nice to have, but not required: * Building large ...

Remote USA Employees : Industry : Wireless services Position Reporting To: Algorithm Engineering ... Engineer to help lead the development of location-algorithms for next-generation positioning ...

Senior Firmware Engineer

Sunnyvale, CA · On-site +1

$153K - $242K/yr

... help set best practices for firmware quality and performance. Key Responsibilities * Design ... Experience with Linux driver development * Comfort with debugging tools such as GDB JTAG and ...

GPU Solution Architect

Santa Clara, CA · On-site +1

$74 - $97.50/hr

Santa Clara, CA (Remote preferred; occasional onsite as required - additional remote locations ... Help partners prepare operating models for new platforms, capacity, and services before customer ...

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Remote Linux Help Desk information

See Santa Clara, CA salary details

$14

$27

$39

How much do remote linux help desk jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote linux help desk in Santa Clara, CA is $27.19, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $30.48 per hour, depending on experience, location, and employer.

What is the difference between Remote Linux Help Desk vs Remote Network Support Specialist?

AspectRemote Linux Help DeskRemote Network Support Specialist
CertificationsLinux+, CompTIA A+CCNA, CompTIA Network+
Work EnvironmentHelp desk, technical supportNetwork troubleshooting, infrastructure support
Industry UsageIT support, customer serviceNetwork administration, enterprise IT
Common Search IntentTechnical support for Linux systemsNetwork issues and infrastructure support

The Remote Linux Help Desk primarily focuses on providing technical support and troubleshooting for Linux-based systems, often assisting end-users with software, hardware, and OS issues. In contrast, a Remote Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure, including routers, switches, and connectivity problems. While both roles require networking knowledge, the Linux Help Desk emphasizes OS-specific support, whereas Network Support Specialists focus on network hardware and architecture.

What are popular job titles related to Remote Linux Help Desk jobs in Santa Clara, CA?

For Remote Linux Help Desk jobs in Santa Clara, CA, the most frequently searched job titles are:

What job categories do people searching Remote Linux Help Desk jobs in Santa Clara, CA look for?

The top searched job categories for Remote Linux Help Desk jobs in Santa Clara, CA are:

What cities near Santa Clara, CA are hiring for Remote Linux Help Desk jobs?

Cities near Santa Clara, CA with the most Remote Linux Help Desk job openings:

Infographic showing various Remote Linux Help Desk job openings in Santa Clara, CA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $56,554 per year, or $27.2 per hour.

Service Desk Technician L2

Mountain View, CA • Remote

Full-time

Re-posted 18 hours ago


Job description

Would you like to work in a dynamic fast-moving environment that values social interaction as well as technical prowess? We pride ourselves on hiring bright, driven, enthusiastic Help Desk Technicians that have experience in supporting in primarily PC environments but can also handle a Mac equally well. Our workplace is where you will sharpen existing skills and develop new ones around new technology as it emerges. It is a bright, vibrant, challenging environment that leave you feeling like you've helped make an impact. We need people who can hold a conversation as well as resolve complex technical issues effectively and efficiently through multiple mediums (chat, ticket, phone). We want people for whom going over and above is second nature, who value the people behind the problems, and for whom technology is their passion. We want to deliver the best IT Help Desk experience in the world and if you think you are up to the challenge, read on.
Apply critical thinking to complex user requests and provides as much context and information as possible to deliver the best solutions as quickly as possible
Troubleshoot client-side network connectivity issues, including digital authentication, remote access, secure Wi-Fi and wired connectivity to the internal network
Support user requests and performs remote installations as needed
Assist remote users with access problems ranging from password resets to network access failures
Support messaging & calendaring services and content collaboration
Support issues with mobile devices
Lead in ticket processes and provides coaching for other technicians when workflow deficiencies are identified Have deep understanding of defined team metrics, such as backlog, aging, effectiveness; this technician then takes actions based on the current trends in service
Attend and participate in weekly team syncs by driving actionable discussions
Display learning agility by actively seeking answers when technically challenged
Seek feedback from other Help Desk Technicians to optimize and improve support, while also maintaining a solid understanding of general user support needs and requirements

Skills

HS Diploma or GED
3+ years of experience in a Help Desk role w/walk-up service required, VIP support preferred
Strong interpersonal communication skills with a high degree of empathy is a must

Demonstrable understanding of Mac OS from command line troubleshooting to resolving individual application failures required

Advanced working knowledge of collaboration tools such as Slack, Teams and Google Workspace required

Demonstrated knowledge of Microsoft Exchange and/or Google Admin, including a firm understanding of Groups and permissions, is required

Knowledge of Windows, in issues ranging from resolving registry conflicts to troubleshooting system crashes and performance issues, is a plus

Familiarity with platforms such as ServiceNow, Zendesk, Jira, or Okta preferred
Experience in supporting PCs and Windows OS in a commercial or enterprise environment
Strong knowledge of supporting iOS and Android devices in a commercial or enterprise environment

Working knowledge of video collaboration, including tools like Zoom, WebEx, etc.
Working knowledge of Active Directory and basic AD administration

Employment Type: US Regular FT