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Remote Life Insurance Customer Service Jobs (NOW HIRING)

Symmetry

Remote Life Insurance Broker

Mesa, AZ · Remote

$50K - $100K/yr

Be a Self Starter, Driven, Great Attitude, Coachable, Team Player, Leader, and Service Minded. Need ... customers in the geographic areas in which you choose to work.

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Remote Life Insurance Customer Service information

See salary details

$26K

$48.4K

$73K

How much do remote life insurance customer service jobs pay per year?

As of Jun 19, 2026, the average yearly pay for remote life insurance customer service in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Life Insurance Customer Service vs Remote Life Insurance Claims Specialist?

AspectRemote Life Insurance Customer ServiceRemote Life Insurance Claims Specialist
Required CredentialsBasic insurance knowledge, customer service skillsInsurance claims processing knowledge, certifications may vary
Work EnvironmentCustomer support centers, remote call centersClaims processing departments, remote or office-based
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, claims management firms
Search & Comparison IntentCustomer support roles, entry-level insurance jobsClaims handling, claims processing roles

Remote Life Insurance Customer Service focuses on assisting clients with policy inquiries, billing, and general support, while Remote Life Insurance Claims Specialist handles the processing and evaluation of insurance claims. Both roles require insurance knowledge and often operate remotely within the insurance industry, but they differ in responsibilities and specific skill sets.

What is a Remote Life Insurance Customer Service representative?

A Remote Life Insurance Customer Service representative is a professional who assists clients with their life insurance policies while working from a remote location, such as their home. Their responsibilities typically include answering questions about policies, helping customers file claims, providing policy updates, and resolving any issues or concerns. They use phone, email, or online chat to communicate with clients, ensuring prompt and effective support. This role requires strong communication skills, knowledge of life insurance products, and the ability to work independently.

What are the key skills and qualifications needed to thrive as a Remote Life Insurance Customer Service Representative, and why are they important?

To thrive as a Remote Life Insurance Customer Service Representative, you need a solid understanding of life insurance products, policy processing, and customer account management, often supported by a high school diploma or equivalent and prior customer service experience. Familiarity with CRM platforms, call center software, and secure document management systems is typically required, and a state insurance license may be preferred or necessary. Exceptional verbal communication, problem-solving abilities, and patience help you build strong client relationships and resolve concerns efficiently. These skills and qualities are crucial for delivering accurate information, ensuring customer satisfaction, and maintaining regulatory compliance in a remote work environment.

What are some common challenges faced by remote life insurance customer service representatives, and how are they typically addressed?

Remote life insurance customer service representatives frequently encounter challenges such as managing complex policy inquiries without face-to-face interaction and maintaining clear communication with both clients and team members. To address these challenges, companies often provide robust digital tools, regular virtual team meetings, and ongoing training on products and customer engagement techniques. Effective time management and self-motivation are also crucial, as remote representatives must balance multiple tasks independently while ensuring a positive customer experience. Support from supervisors and access to comprehensive knowledge bases help employees resolve issues efficiently.
More about Remote Life Insurance Customer Service jobs
What cities are hiring for Remote Life Insurance Customer Service jobs? Cities with the most Remote Life Insurance Customer Service job openings:
What are the most commonly searched types of Life Insurance Customer Service jobs? The most popular types of Life Insurance Customer Service jobs are:
What states have the most Remote Life Insurance Customer Service jobs? States with the most job openings for Remote Life Insurance Customer Service jobs include:
What job categories do people searching Remote Life Insurance Customer Service jobs look for? The top searched job categories for Remote Life Insurance Customer Service jobs are:
Remote Life Insurance Customer Service jobs near you
Infographic showing various Remote Life Insurance Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,409 per year, or $23.3 per hour.

Remote Life Insurance Sales

True North Recruiters

Tulsa, OK • Remote

$50K - $150K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Are you a people-person who thrives on turning conversations into connections-and connections into sales? As a Customer Service and Sales Representative, you'll be at the heart of our client experience. You'll guide, support, and inspire customers while offering solutions that truly make a difference.

This is not your average customer service role. We're looking for someone who is proactive, personable, and purpose-driven. Someone who brings energy and empathy to every interaction and finds satisfaction in solving problems and creating value for others.


What Makes You a Great Fit
You genuinely enjoy helping people and making them feel heard
You communicate clearly, calmly, and confidently
You are excited by sales, especially when it helps people.
You're organized, adaptable, and comfortable managing multiple conversations
You're self-motivated and thrive in a fast-paced, supportive environment


What You'll Get
Flexible work schedule with remote options
Ongoing training, mentorship, and opportunities for growth
A supportive and energetic team culture
Performance-based recognition, incentives, and the chance to make a real impact



Requirements
  • Experience in customer service or sales is helpful, but not required
  • Ability to learn and use CRM systems, chat tools, and email platforms
  • Strong verbal and written communication skills
  • Reliable internet connection and a quiet workspace if working remotely

Benefits
If you're ready to bring your personality and passion to a role where every conversation counts, we'd love to hear from you.