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Remote It Technical Support Jobs in Florida (NOW HIRING)

Spearmint Energy

Corporate IT Administrator

Miami, FL · On-site +1

... remote support of the Eden Prairie office. Collaboration and Governance: * Partner with the ... Technical Skills: * Strong working knowledge of the Microsoft 365 ecosystem (Exchange Online ...

Danaher

IT Project Manager - Remote

Miami, FL · On-site +1

$120K - $160K/yr

The IT Project Manager is responsible for delivering key technical business initiatives and will ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

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All JobsIt Technical Support JobsRemote It Technical Support JobsRemote It Technical Support Jobs in Florida

Remote It Technical Support information

See Florida salary details

$10

$19

$33

How much do remote it technical support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote it technical support in Florida is $19.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $21.20 per hour, depending on experience, location, and employer.

What is a remote IT technical support specialist?

A Remote IT Technical Support specialist is a professional who assists users with technical issues related to computer systems, software, hardware, and networks from a remote location. They troubleshoot problems, answer technical questions, and resolve issues via phone, email, chat, or remote access tools. This role is essential for organizations that have distributed teams or need support outside regular business hours. Remote IT support helps ensure smooth technology operations and minimizes downtime for users. These specialists also provide guidance on software installations, updates, and cybersecurity best practices.

What are the key skills and qualifications needed to thrive as a remote IT technical support specialist?

To thrive as a Remote IT Technical Support specialist, you need strong troubleshooting abilities, knowledge of operating systems and networks, and typically a relevant degree or industry certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with remote support tools, ticketing systems, and diagnostic software is essential for efficiently resolving issues. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage stress in a virtual environment. These skills ensure timely, accurate technical support and high customer satisfaction in geographically dispersed organizations.

How does working as a remote IT technical support professional typically impact collaboration with team members and end users?

As a remote IT Technical Support professional, you’ll rely heavily on digital communication tools such as chat, video calls, and ticketing systems to collaborate with both colleagues and end users. While you may not have face-to-face interactions, strong written and verbal communication skills are essential for troubleshooting issues efficiently. You’ll often work closely with other IT specialists, escalating complex problems or collaborating on solutions, and need to be proactive in keeping stakeholders informed. The remote setting offers flexibility, but it also requires self-motivation and effective time management to handle support requests promptly and maintain high service standards.

What is the difference between Remote It Technical Support vs Remote Network Support?

AspectRemote It Technical SupportRemote Network Support
Required CredentialsCompTIA A+, Network+, or similar certificationsNetwork+ or Cisco CCNA certifications
Work EnvironmentHelp desk, troubleshooting user devices, software issuesNetwork infrastructure, routers, switches, connectivity issues
Employer & Industry UsageIT service providers, tech companies, support centersTelecommunications, enterprise IT, data centers
Search & Comparison IntentUnderstanding support roles, entry-level IT jobsSpecialized network troubleshooting, infrastructure roles

Remote It Technical Support focuses on assisting users with hardware and software issues, often requiring help desk skills and certifications like CompTIA A+. Remote Network Support specializes in maintaining and troubleshooting network infrastructure, requiring certifications like Network+ or CCNA. Both roles are essential in IT but differ in technical focus and work environment.

What are popular job titles related to Remote It Technical Support jobs in Florida?

For Remote It Technical Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote It Technical Support jobs in Florida look for?

The top searched job categories for Remote It Technical Support jobs in Florida are:

Remote It Technical Support jobs near you
Infographic showing various Remote It Technical Support job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $40,488 per year, or $19.5 per hour.

Sr. Tech Solutions Architect

ARC Group

Jacksonville, FL • Remote

Full-time

Re-posted 4 days ago

Job description

TECHNICAL SOLUTIONS ARCHITECT (REMOTE US BASED)
ARC Group has an immediate opportunity for a Technical Solutions Architect for a US-based remote position to help with the technical implementation of Ivalua, ensuring successful integration with existing systems, including ERP, 3rd Party Risk Management, and catalog systems.
W2 Contract Only No 1099/No C2C
100% REMOTE!
Reference # 16889-1
Candidates must have permanent work authorization and work for any employer without sponsorship now or in the future. Third party candidates are not eligible for this role.
Job Description
  • Lead the technical implementation of Ivalua, ensuring successful integration with existing systems, including ERP, 3rd Party Risk Management, and catalog systems.
  • Collaborate with business stakeholders to gather requirements, design, and develop solutions that meet business needs.
  • Collaborate with PM to develop and execute a detailed project plan, including timelines, milestones, and resource allocation.
  • Manage a team of IT professionals, including developers, analysts, and testers, to ensure successful project delivery.
  • Ensure data migration, data quality, and data governance are properly addressed during the implementation.
  • Develop and maintain technical documentation, including system design, architecture, and configuration.
  • Collaborate with the Ivalua vendor team to ensure successful implementation, including coordination of vendor resources, and resolution of technical issues.
  • Develop and execute testing plans, including unit testing, integration testing, and user acceptance testing (UAT).
  • Ensure compliance with enterprise IT standards, security policies, and regulatory requirements.
  • Provide technical support and training to end-users, including procurement teams, and other stakeholders.
  • Develop and manage project budgets, resource allocation, and vendor contracts.
  • Communicate project status, risks, and issues to stakeholders, including project sponsors, business leaders, and IT management.

**Requirements:**
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • At least 8 years of experience in IT, with a minimum of 5 years in a leadership role, leading large-scale IT projects.
  • Proven experience with implementing cloud-based procurement or spend management systems, preferably Ivalua.
  • Strong technical knowledge of ERP systems (Peoplesoft, Oracle, and SAP), 3rd Party Risk Management systems (Archer), and catalog systems.
  • Excellent project management skills, with experience in Agile methodologies and IT service management frameworks (e.g., ITIL).
  • Strong leadership and team management skills, with experience in managing cross-functional teams.
  • Excellent communication and interpersonal skills, with ability to communicate technical information to non-technical stakeholders.
  • Strong analytical and problem-solving skills, with ability to troubleshoot complex technical issues.
  • Experience with data migration, data quality, and data governance.
  • Experience in analytics, including data visualization, reporting, and business intelligence, using Microsoft tools such as Power BI, SSRS, and SSAS.
  • Experience in code development using Microsoft stack, including.NET, C#, ASP.NET, and SQL Server.

**Nice to Have:**
  • Experience with Ivalua implementation and configuration.
  • Knowledge of procurement processes and spend management best practices.
  • Experience with DevOps practices and tools (e.g., Jenkins, Docker).
  • Certification in cloud security (e.g., CCSK) or compliance (e.g., CISA).
  • Experience with Microsoft Azure, including Azure Functions, Azure Data Factory, and Azure Data Lake

Required Experience:
5+ years of related work experience or equivalent combination of transferable experience in Technology application design and development
5-8 years of work experience designing systems/applications architecture on progressively complex IT projects.
Required Education:
Related Bachelor's degree in an IT related field or relevant work experience
Would you like to know more about our new opportunity? For immediate consideration, please apply online and view all our open positions at www.arcgonline.com.
ARC Group is a Forbes-ranked a top 20 recruiting and executive search firm working with clients nationwide to recruit the highest quality technical resources. We have achieved this by understanding both our candidate's and client's needs and goals and serving both with integrity and a shared desire to succeed.
ARC Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Position offered by No Fee agency.