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Remote It Technical Support Jobs in Florida (NOW HIRING)

IT Recruiter / Technical Recruiter 100% Remote within Florida Base Salary + Uncapped Commission ... support, and follow-up. Recruit for contract, contract-to-hire, and direct-hire IT positions across ...

Remote Schedule: Flexible, based on hiring demand and U.S. time zones We are seeking a flexible and ... Experience in staffing, talent acquisition, or technical interviewing * Experience supporting ...

... and capable of supporting SimPro Group's aggressive growth trajectory. What You Will Bring ... Experience leading and mentoring remote or hybrid IT teams. * Strong technical foundation across ...

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Remote It Technical Support information

See Florida salary details

$10

$19

$33

How much do remote it technical support jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for remote it technical support in Florida is $19.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $21.20 per hour, depending on experience, location, and employer.

How does working as a remote IT Technical Support professional typically impact collaboration with team members and end users?

As a remote IT Technical Support professional, you’ll rely heavily on digital communication tools such as chat, video calls, and ticketing systems to collaborate with both colleagues and end users. While you may not have face-to-face interactions, strong written and verbal communication skills are essential for troubleshooting issues efficiently. You’ll often work closely with other IT specialists, escalating complex problems or collaborating on solutions, and need to be proactive in keeping stakeholders informed. The remote setting offers flexibility, but it also requires self-motivation and effective time management to handle support requests promptly and maintain high service standards.

What are the key skills and qualifications needed to thrive as a Remote IT Technical Support specialist, and why are they important?

To thrive as a Remote IT Technical Support specialist, you need strong troubleshooting abilities, knowledge of operating systems and networks, and typically a relevant degree or industry certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with remote support tools, ticketing systems, and diagnostic software is essential for efficiently resolving issues. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage stress in a virtual environment. These skills ensure timely, accurate technical support and high customer satisfaction in geographically dispersed organizations.

What is a Remote IT Technical Support specialist?

A Remote IT Technical Support specialist is a professional who assists users with technical issues related to computer systems, software, hardware, and networks from a remote location. They troubleshoot problems, answer technical questions, and resolve issues via phone, email, chat, or remote access tools. This role is essential for organizations that have distributed teams or need support outside regular business hours. Remote IT support helps ensure smooth technology operations and minimizes downtime for users. These specialists also provide guidance on software installations, updates, and cybersecurity best practices.

What is the difference between Remote It Technical Support vs Remote Network Support?

AspectRemote It Technical SupportRemote Network Support
Required CredentialsCompTIA A+, Network+, or similar certificationsNetwork+ or Cisco CCNA certifications
Work EnvironmentHelp desk, troubleshooting user devices, software issuesNetwork infrastructure, routers, switches, connectivity issues
Employer & Industry UsageIT service providers, tech companies, support centersTelecommunications, enterprise IT, data centers
Search & Comparison IntentUnderstanding support roles, entry-level IT jobsSpecialized network troubleshooting, infrastructure roles

Remote It Technical Support focuses on assisting users with hardware and software issues, often requiring help desk skills and certifications like CompTIA A+. Remote Network Support specializes in maintaining and troubleshooting network infrastructure, requiring certifications like Network+ or CCNA. Both roles are essential in IT but differ in technical focus and work environment.

Infographic showing various Remote It Technical Support job openings in Florida as of July 2026, with employment types broken down into 7% Internship, 79% Full Time, 7% Contract, and 7% Nights. Highlights an 100% Remote job distribution, with an average salary of $40,488 per year, or $19.5 per hour.
Remote IT Operations Specialist

Remote IT Operations Specialist

LedgerGurus

Jacksonville, FL • On-site, Remote

$25 - $30/hr

Part-time

Retirement, PTO

Posted 15 days ago


Job description

Remote IT Operations Specialist
Part-time, Hiring from Utah, Idaho, Wyoming, Arizona, Kansas, and Florida only
LedgerGurus is looking to hire a part-time remote IT Operations Specialist. Are you able to solve problems and work independently? Are you comfortable working in a client-facing role? Are you looking for an opportunity to work 25 hours a week from home with a flexible schedule? Do you want a job where your work matters, and you can help shape the success of a company while working with great team members? Do you have a strong desire to grow and learn within a company? If so, please read on!
This remote IT Operations Specialist position earns a competitive wage of $25-30/hour. We provide excellent benefits, including a 401(k) with match, paid time off (PTO) accrual for part-time employees, and a company laptop. If this sounds like the right part-time opportunity for you, apply today!
ABOUT LEDGERGURUS
Founded in 2014, we are a remote, virtual outsourced accounting company that specializes in eCommerce accounting. Small and medium-sized businesses hire us to become the accounting department or to work with their finance team. eCommerce is a new realm of accounting, and we are one of the few that are blazing trails through it. We provide each client with a bookkeeper and accounting manager to do bookkeeping, payroll, invoicing, bill payments, budgeting, financial analysis, CFO services and more.
Employee satisfaction is a main focus in our business model. In fact, we have won the title of "Best Business to Work for in Utah" by Utah Business Magazine several years in a row! We offer a great home/work-life balance, 100% remote work and flexible scheduling. We are currently able to hire anywhere from Utah, Idaho, Wyoming, Kansas, Arizona, and Florida. LedgerGurus is very employee-focused, which shows up in the training and the attention that we put into making sure everyone is happy in their role. We also provide perks like PTO accrual and 401K matching for part-time employees, as well as internal growth potential for our employees. We strive to provide our team members with a supportive work environment and engaged management.
A DAY IN THE LIFE OF A REMOTE IT OPERATIONS SPECIALIST
The IT Operations Specialist plays a key role in supporting both our clients and internal teams. This position combines client onboarding, account access management, technical support, and process improvement. You'll work directly with clients to gain access to financial, eCommerce, banking, and business systems, helping our accounting teams get the access they need to serve clients effectively. You'll also support internal IT operations and assist with automation projects that improve efficiency across the organization.
As one of the first LedgerGurus team members many clients interact with, you'll help create a positive first impression through clear communication, professionalism, and problem-solving.
QUALIFICATIONS FOR A REMOTE IT OPERATIONS SPECIALIST
  • Confidence to comfortably work with clients, both in written and verbal communication
  • Strong organizational and project coordination skills
  • Desire and ability to improve processes and work without much oversight
  • 3+ years in an IT related role
  • Proficiency with Microsoft Office 365 and its tools

Experience with workflow automation, creating SOPs, and internal training documentation is a major plus.
WORK SCHEDULE
The IT Operations Specialist offers part-time work at 25 hours a week. This could become a full-time position for the right employee after 6+ months if desired. We require 3-4 hours of availability during normal business hours for meetings and client communication. You have the flexibility and freedom to dictate when other work can be completed. All of our employees work remotely from home 100% of the time!
ARE YOU READY TO JOIN OUR IT TEAM?
If you feel that you would be right for this remote, part-time IT role and would like to work from home, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!