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Remote It Technical Support Jobs in Florida (NOW HIRING)

Revel Staffing

IT Support Supervisor

Tampa, FL · Remote

$85K - $115K/hr

... technical teams. Key Responsibilities * Lead, coach, and develop a remote team of IT training and application support specialists * Assign workloads, manage schedules, establish priorities, and ...

Steer

Technical Support Specialist - Remote

Tampa, FL · On-site +1

About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ... Chance to work with the latest technology * A collaborative, high ownership culture * Opportunities ...

Steer

Technical Support Specialist - Remote

Miami, FL · On-site +1

About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ... Chance to work with the latest technology * A collaborative, high ownership culture * Opportunities ...

AtkinsRealis USA

Information Technology (IT)

Tampa, FL · On-site +1

Plan, initiate, and manage IT security projects and initiatives supporting organizational security objectives. May be assigned to unanticipated work locations throughout the United States. Remote ...

New

Qode

IT Recruiter

Avon Park, FL · On-site +1

IT Recruiter / Technical Recruiter 100% Remote within Florida Base Salary + Uncapped Commission ... support, and follow-up. Recruit for contract, contract-to-hire, and direct-hire IT positions across ...

Danaher

IT Project Manager - Remote

Miami, FL · On-site +1

$120K - $160K/yr

The IT Project Manager is responsible for delivering key technical business initiatives and will ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

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All JobsIt Technical Support JobsRemote It Technical Support JobsRemote It Technical Support Jobs in Florida

Remote It Technical Support information

See Florida salary details

$10

$19

$33

How much do remote it technical support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote it technical support in Florida is $19.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $21.20 per hour, depending on experience, location, and employer.

How does working as a remote IT technical support professional typically impact collaboration with team members and end users?

As a remote IT Technical Support professional, you’ll rely heavily on digital communication tools such as chat, video calls, and ticketing systems to collaborate with both colleagues and end users. While you may not have face-to-face interactions, strong written and verbal communication skills are essential for troubleshooting issues efficiently. You’ll often work closely with other IT specialists, escalating complex problems or collaborating on solutions, and need to be proactive in keeping stakeholders informed. The remote setting offers flexibility, but it also requires self-motivation and effective time management to handle support requests promptly and maintain high service standards.

What are the key skills and qualifications needed to thrive as a remote IT technical support specialist?

To thrive as a Remote IT Technical Support specialist, you need strong troubleshooting abilities, knowledge of operating systems and networks, and typically a relevant degree or industry certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with remote support tools, ticketing systems, and diagnostic software is essential for efficiently resolving issues. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage stress in a virtual environment. These skills ensure timely, accurate technical support and high customer satisfaction in geographically dispersed organizations.

What is a remote IT technical support specialist?

A Remote IT Technical Support specialist is a professional who assists users with technical issues related to computer systems, software, hardware, and networks from a remote location. They troubleshoot problems, answer technical questions, and resolve issues via phone, email, chat, or remote access tools. This role is essential for organizations that have distributed teams or need support outside regular business hours. Remote IT support helps ensure smooth technology operations and minimizes downtime for users. These specialists also provide guidance on software installations, updates, and cybersecurity best practices.

What is the difference between Remote It Technical Support vs Remote Network Support?

AspectRemote It Technical SupportRemote Network Support
Required CredentialsCompTIA A+, Network+, or similar certificationsNetwork+ or Cisco CCNA certifications
Work EnvironmentHelp desk, troubleshooting user devices, software issuesNetwork infrastructure, routers, switches, connectivity issues
Employer & Industry UsageIT service providers, tech companies, support centersTelecommunications, enterprise IT, data centers
Search & Comparison IntentUnderstanding support roles, entry-level IT jobsSpecialized network troubleshooting, infrastructure roles

Remote It Technical Support focuses on assisting users with hardware and software issues, often requiring help desk skills and certifications like CompTIA A+. Remote Network Support specializes in maintaining and troubleshooting network infrastructure, requiring certifications like Network+ or CCNA. Both roles are essential in IT but differ in technical focus and work environment.

What are popular job titles related to Remote It Technical Support jobs in Florida? For Remote It Technical Support jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote It Technical Support jobs in Florida look for? The top searched job categories for Remote It Technical Support jobs in Florida are:
Remote It Technical Support jobs near you
Infographic showing various Remote It Technical Support job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,488 per year, or $19.5 per hour.

Enterprise IT Support Analyst

Nymbus, Inc.

Jacksonville, FL • Remote

$65K - $80K/yr

Full-time

Posted 20 days ago

Job description

Nymbus (https://nymbus.com/) isn't just a leader in fintech; we're a community of innovators passionate about reimagining banking. Our award-winning modern core platform and cloud-based technology serve as the backbone for financial institutions eager to modernize and excel.

We operate with an AI-first mindset across our business, continuously improving how we work and the value we deliver to our clients. Our culture is grounded in collaboration, accountability, and a strong commitment to execution.

WORK ENVIRONMENT:

Nymbus is a remote-first company. Occasional travel may be required for client engagements, team planning sessions, or project activities. Working hours primarily align with the Eastern Time Zone; candidates located in the Eastern or Central time zones are preferred. While standard business hours are expected, occasional after-hours support may be required for critical operational activities.

POSITION SUMMARY:

The Enterprise IT Support Analyst provides day-to-day technical and operational support for Enterprise IT. This role is responsible for onboarding and offboarding employees, identity and access management, endpoint administration, and supporting the technologies employees rely on every day.

This is more than a traditional Help Desk role. We're looking for someone who enjoys solving problems, improving processes, and leveraging AI and automation to make Enterprise IT more efficient.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES:

  • Provide Tier 1 and Tier 2 technical support for employees across hardware, software, SaaS applications, and collaboration tools.
  • Identify, troubleshoot, and resolve IT-related issues.
  • Manage onboarding, offboarding, account provisioning, and access changes.
  • Administer identity and access management, including SSO, MFA, user accounts, and permissions.
  • Configure, deploy, and support macOS and Windows devices using Mobile Device Management (MDM) platforms.
  • Document, prioritize, and resolve support requests using the IT Service Management (ITSM) platform.
  • Maintain IT assets, software licensing, and operational documentation.
  • Collaborate with other IT teams to resolve technical issues and improve Enterprise IT operations.

QUALIFICATIONS:

  • 3+ years of experience in IT Support, Enterprise IT, or Systems Administration.
  • Experience supporting macOS and Windows environments.
  • Experience with identity and access management (IAM), Single Sign-On (SSO), and Mobile Device Management (MDM).
  • Experience with cloud-based SaaS applications and ITSM platforms.
  • Strong troubleshooting, communication, organization, and customer service skills.
  • Self-starter with strong ownership, curiosity, and a continuous improvement mindset.

Preferred Qualifications

  • Experience with JumpCloud, Google Workspace, Jamf, or similar platforms.
  • Experience with Jira Service Management.
  • Familiarity with PowerShell, Bash, Python, or other automation tools.

AI-First Expectations

AI is transforming Enterprise IT, and we expect every member of our team to embrace it as part of how they work. Successful candidates will:

  • Think AI first before approaching repetitive or manual work.
  • Use AI to improve productivity, documentation, troubleshooting, and communication.
  • Identify opportunities to automate routine tasks and improve operational efficiency.
  • Continuously learn and apply new AI capabilities responsibly and securely.


SALARY & BENEFITS:

  • $65,000 - $80,000 Annual Salary
  • Annual Cash Bonus and Equity Options commensurate with the role level and experience
  • 100% Remote
  • 401(k) plan
  • Insurance - Health, Dental and Vision
  • Paid Time Off

Ready to join? We invite you to watch this video and learn who we are and how we build and innovates together!

Let's Go!