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ARC Group

60 Arc Group Jobs Hiring Near You

ARC Group

Tax Intake Specialist

Jacksonville, FL

$16.50 - $22/hr

Tax Intake Specialist Jacksonville, FL 32256 | On-Site Full-Time | MondayFriday, 9:00 AM6:00 PM (One evening until 8:00 PM/week) ARC Group is currently recruiting a Tax Intake Specialist to join our ...

ARC Group

Business Development Rep

Los Angeles, CA

$80K - $100K/yr

Southern California (Los Angeles Metro Area Preferred) ARC Group is partnering with a leading industrial solutions provider in their search for a Territory Sales Executive focused on compressed air ...

ARC Group

Litigation Paralegal- Tampa, FL

Tampa, FL

Personal Injury / Litigation Paralegal for a Personal Injury Firm Tampa, FL Permanent Hire ARC Group is currently seeking a Litigation Paralegal for an established Personal Injury Firm in Tampa, FL.

ARC Group

Registered Nurse - RN

Greenville, SC

Registered Nurse (RN) - ARC Group is seeking a compassionate and skilled Registered Nurse (RN) to join our clients facility in Clinton, SC. The Registered Nurse (RN) will provide high-quality ...

ARC Group

Associate Java Developer

Jacksonville, FL · Remote

ASSOCIATE JAVA DEVELOPER (remote) ARC Group has an immediate opportunity for an Associate-level Java Developer for a remote position with a direct client based out of Jacksonville, FL. The Java ...

ARC Group

Sr. Ab Initio Developer

Jacksonville, FL · On-site

At ARC Group, we are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We believe that diverse perspectives lead to better innovation and problem ...

ARC Group

Sr. Java Developer (remote)

Jacksonville, FL · Remote

$53 - $67.75/hr

FULL STACK JAVA DEVELOPER (remote) ARC Group has an immediate opportunity for a full stack Java Developer for a remote position with a direct client in their Jacksonville, FL offices. The Java ...

ARC Group

Recruiter

Jacksonville, FL · On-site

Recruiter Direct Hire Opportunity At Location Jacksonville, Florida ARC Group is currently looking for a Recruiter for an internal role in Jacksonville, Florida. The candidate selected primary ...

ARC Group

Sr. Oracle Developer

Jacksonville, FL · Remote

SENIOR ORACLE HCM DEVELOPER - REMOTE ARC Group has an immediate opportunity for a Senior Oracle Developer with strong experience working with the HCM module! This position is 100% remote working ...

ARC Group

Field Service Tech - Newark, NJ

Newark, NJ

$30 - $45/hr

Newark, NJ ARC Group is seeking an experienced technician with strong mechanical aptitude to join our client's team in Newark, NJ for a hands-on role focused on the repair and maintenance of ...

ARC Group

Cybersecurity Engineer

Jacksonville, FL · Remote

At ARC Group, we are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We believe that diverse perspectives lead to better innovation and problem ...

ARC Group

Metrology Supervisor

Daytona Beach, FL · On-site

Metrology Supervisor Daytona Beach, Florida ARC Group is seeking a Metrology Supervisor for a manufacturing plant near Daytona Beach, FL. As the Metrology Supervisor, you will supervise the metrology ...

ARC Group

Corporate Tax Accountant

Coconut Grove, FL · Hybrid

Corporate Tax Accountant Miami, FL- Hybrid Work Environment ARC Group is a leading recruiting agency specializing in connecting top talent with exceptional companies. We are currently represent one ...

ARC Group

Application Developer

Jacksonville, FL · Hybrid

.NET Developer Jacksonville, Florida ARC Group is currently looking for an Application Developer for a client of ours in the downtown area of Jacksonville, Florida. This opportunity is a hybrid work ...

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Infographic showing various job openings at Arc Group in the United States as of August 2026, with employment types broken down into 2% As Needed, and 98% Full Time. Highlights an 50% Physical, 20% Hybrid, and 30% Remote job distribution.

Tax Intake Specialist

ARC Group

Jacksonville, FL

$16.50 - $22/hr

Full-time

Re-posted 10 days ago

Job description

Tax Intake Specialist
Jacksonville, FL 32256 | On-Site
Full-Time | MondayFriday, 9:00 AM6:00 PM (One evening until 8:00 PM/week)
ARC Group is currently recruiting a Tax Intake Specialist to join our client's growing Tax Resolution Team in Jacksonville, FL. This is an exciting opportunity to support individuals and businesses seeking relief from complex tax issues while helping the internal team move cases forward efficiently.
As the first point of contact for prospective clients, the Tax Intake Specialist plays a key role in building trust, gathering information, and qualifying leads for the Tax Advocacy team. If you're personable, organized, and thrive in a fast-paced environment, we want to hear from you.
Key Responsibilities:
  • Professionally respond to inbound phone inquiries, providing a positive first impression
  • Assess caller intent and determine qualification as a prospective client
  • Manage and follow up on leads generated via web submissions and after-hours inquiries
  • Work from call queues to meet or exceed daily and weekly performance goals
  • Prioritize outreach efforts based on the company's lead engagement strategy
  • Conduct concise, scripted interviews to evaluate client eligibility and needs
  • Maintain control of the conversation while building rapport and trust
  • Seamlessly transition qualified leads to the Tax Advocacy team for further engagement
  • Redirect non-qualifying inquiries to appropriate internal contacts
  • Accurately document conversations and update client records in the CRM system
  • Perform additional administrative or client service duties as assigned by management

Requirements:
  • Minimum 1 year of experience in a business office, call center, or client-facing role
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Strong attention to detail and note-taking abilities
  • Comfortable working in a fast-paced, quota-driven environment

Would you like to know more about this role? For immediate consideration, please send your resume directly to D.A. Longhi by emailing him directly at dlonghi@arcgonline.com or calling him at 904-289-8828. You can also apply online and view all our open positions at www.arcgonline.com.
ARC Group is a Forbes-ranked a top 20 recruiting and executive search firm working with clients nationwide to recruit the highest quality technical resources. We have achieved this by understanding both our candidate's and client's needs and goals and serving both with integrity and a shared desire to succeed.
ARC Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
ARC Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.