ARC Group
ARC Group

20 Arc Group Full Time Jobs Hiring Near You

Tax Intake Specialist

Jacksonville, FL

$16.50 - $22/hr

Tax Intake Specialist Jacksonville, FL 32256 | On-Site Full-Time | MondayFriday, 9:00 AM6:00 PM (One evening until 8:00 PM/week) ARC Group is currently recruiting a Tax Intake Specialist to join our ...

Recruiter Direct Hire Opportunity At Location Jacksonville, Florida ARC Group is currently looking ... This is a full-time position (40+ hrs./week) with work hours Monday through Friday with flexibility ...

Construction Senior Project Manager ARC Group is looking for a Construction Senior Project Manager for a client based out in Cleveland, OH for a Full-Time direct hire with 5-7years of commercial ...

Azure Cloud Data Engineer

Weston, FL · Remote

$108K - $130K/yr

... ARC Group has an immediate opportunity for an aspiring Azure / Cloud Data Engineer to join our global client's growing team of data experts. This is 100 REMOTE and a full-time direct hire and ...

Permanent / Full-time ARC Group is seeking an experienced Tax Accountant to join a well-established CPA and tax consulting firm based in Aventura, FL . While this role is primarily remote , the ideal ...

$34K - $43K/yr

... ARC Group is recruiting an HR Assistant for our Fortune 500 client in the Southside of Jacksonville, FL. This is a contract role with the potential to be extended or converted to a full-time position ...

ARC full-time employees enjoy very attractive benefits packages for employees and their families to include health, dental, vision, life insurance, a wide array of ancillary insurance products for ...

Peer Support Specialist

Ashland, KY

$15.25 - $19.75/hr

Basic computer skills ARC full-time employees enjoy very attractive benefits packages for employees and their families to include health, dental, vision, life insurance, a wide array of ancillary ...

Peer Support Specialist

Inez, KY

$18.50 - $23.75/hr

Basic computer skills ARC full-time employees enjoy very attractive benefits packages for employees and their families to include health, dental, vision, life insurance, a wide array of ancillary ...

Client Care Specialist

Owensboro, KY

$16.75 - $22.25/hr

Valid driver's license required ARC full-time employees enjoy very attractive benefits packages for employees and their families to include health, dental, vision, life insurance, a wide array of ...

Mental Health Technician

Alexandria, KY

$16 - $21.75/hr

Adhere to program policies and procedures while maintaining a professional code of ethics ARC full-time employees enjoy very attractive benefits packages for employees and their families to include ...

ARC full-time employees enjoy very attractive benefits packages for employees and their families to include health, dental, vision, life insurance, a wide array of ancillary insurance products for ...

ARC full-time employees enjoy very attractive benefits packages for employees and their families to include health, dental, vision, life insurance, a wide array of ancillary insurance products for ...

ARC full-time employees enjoy very attractive benefits packages for employees and their families to include health, dental, vision, life insurance, a wide array of ancillary insurance products for ...

Licensed Practical Nurse

Owensboro, KY

$25.50 - $34.50/hr

Ability to operate computer and other equipment in the office ARC full-time employees enjoy very attractive benefits packages for employees and their families to include health, dental, vision, life ...

Peer Support Specialist

Pikeville, KY

$16.50 - $21.25/hr

Basic computer skills ARC full-time employees enjoy very attractive benefits packages for employees and their families to include health, dental, vision, life insurance, a wide array of ancillary ...

Peer Support Specialist

Saint Catharine, KY

$14.25 - $18.25/hr

Basic computer skills ARC full-time employees enjoy very attractive benefits packages for employees and their families to include health, dental, vision, life insurance, a wide array of ancillary ...

ARC full-time employees enjoy very attractive benefits packages for employees and their families to include health, dental, vision, life insurance, a wide array of ancillary insurance products for ...

ARC full-time employees enjoy very attractive benefits packages for employees and their families to include health, dental, vision, life insurance, a wide array of ancillary insurance products for ...

ARC full-time employees enjoy very attractive benefits packages for employees and their families to include health, dental, vision, life insurance, a wide array of ancillary insurance products for ...

ARC Group Jobs Information

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Infographic showing various Full Time job openings at Arc Group in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% Physical, 20% Hybrid, and 30% Remote job distribution.

Tax Intake Specialist

ARC Group

Jacksonville, FL

$16.50 - $22/hr

Full-time

Re-posted 8 days ago


Job description

Tax Intake Specialist
Jacksonville, FL 32256 | On-Site
Full-Time | MondayFriday, 9:00 AM6:00 PM (One evening until 8:00 PM/week)
ARC Group is currently recruiting a Tax Intake Specialist to join our client's growing Tax Resolution Team in Jacksonville, FL. This is an exciting opportunity to support individuals and businesses seeking relief from complex tax issues while helping the internal team move cases forward efficiently.
As the first point of contact for prospective clients, the Tax Intake Specialist plays a key role in building trust, gathering information, and qualifying leads for the Tax Advocacy team. If you're personable, organized, and thrive in a fast-paced environment, we want to hear from you.
Key Responsibilities:
  • Professionally respond to inbound phone inquiries, providing a positive first impression
  • Assess caller intent and determine qualification as a prospective client
  • Manage and follow up on leads generated via web submissions and after-hours inquiries
  • Work from call queues to meet or exceed daily and weekly performance goals
  • Prioritize outreach efforts based on the company's lead engagement strategy
  • Conduct concise, scripted interviews to evaluate client eligibility and needs
  • Maintain control of the conversation while building rapport and trust
  • Seamlessly transition qualified leads to the Tax Advocacy team for further engagement
  • Redirect non-qualifying inquiries to appropriate internal contacts
  • Accurately document conversations and update client records in the CRM system
  • Perform additional administrative or client service duties as assigned by management

Requirements:
  • Minimum 1 year of experience in a business office, call center, or client-facing role
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Strong attention to detail and note-taking abilities
  • Comfortable working in a fast-paced, quota-driven environment

Would you like to know more about this role? For immediate consideration, please send your resume directly to D.A. Longhi by emailing him directly at dlonghi@arcgonline.com or calling him at 904-289-8828. You can also apply online and view all our open positions at www.arcgonline.com.
ARC Group is a Forbes-ranked a top 20 recruiting and executive search firm working with clients nationwide to recruit the highest quality technical resources. We have achieved this by understanding both our candidate's and client's needs and goals and serving both with integrity and a shared desire to succeed.
ARC Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
ARC Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.