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Remote It Support Jobs in Rochester, NY (NOW HIRING)

Talkiatry

Psychiatrist (Remote)

Rochester, NY · Remote

$300K - $350K/yr

Licensing support with upfront coverage of costs * Technology package provided What we're looking ... For more information on E-Verify, please visit the following: EVerify Participation & IER Right to ...

Talkiatry

Psychiatrist (Remote)

Rochester, NY · Remote

$300K - $350K/yr

Licensing support with upfront coverage of costs * Technology package provided What we're looking ... For more information on E-Verify, please visit the following: EVerify Participation & IER Right to ...

Talkiatry

Psychiatrist (Remote)

Rochester, NY · Remote

$300K - $350K/yr

Licensing support with upfront coverage of costs * Technology package provided What we're looking ... For more information on E-Verify, please visit the following: EVerify Participation & IER Right to ...

Deloitte

Hospital Billing Analyst

Rochester, NY · Remote

$47K - $63K/yr

This is a primarily remote role supporting an enterprise Epic implementation, with minimal travel ... Bachelor's degree in information technology, business, healthcare, or a related field; or ...

Deloitte

Hospital Billing Coordinator

Rochester, NY · Remote

$50K - $60K/yr

This is a primarily remote role supporting enterprise Epic implementation, with minimal travel and ... Bachelor's degree in information technology, business, healthcare, or a related field; or ...

Keenfinity

FP&A and Reporting Lead

Fairport, NY · On-site +1

$81K - $101K/yr

... Remote Security Manger app. Fairport, NY is the headquarters for the Radionix sales & marketing ... Support strategic direction on the business's value creation plan and deliver on it. Process & ...

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All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Rochester, NY

Remote It Support information

See Rochester, NY salary details

$13

$24

$35

How much do remote it support jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for remote it support in Rochester, NY is $24.11, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $27.26 per hour, depending on experience, location, and employer.

Can you do IT support remotely?

Remote IT support is common and involves providing technical assistance to users via phone, email, or remote access tools. Many IT support roles are fully remote, requiring skills in remote troubleshooting, remote desktop software, and good communication. Certifications like CompTIA A+ or Network+ can enhance remote support capabilities.

How can I make $1000 a week working from home?

Remote IT support professionals can earn $1000 or more per week by providing technical assistance to clients, often through freelance platforms or direct contracts. Building specialized skills, obtaining certifications like CompTIA A+ or Network+, and offering services such as troubleshooting, remote system management, or cybersecurity can help increase earning potential. Consistent work, good client relationships, and efficient use of remote tools are key to reaching this income level.

How can I make 2000 a week working from home?

Remote IT support professionals can earn $2,000 or more per week by providing specialized technical assistance, often through freelance platforms or direct contracts. Increasing income may involve gaining certifications, developing in-demand skills like cybersecurity or network management, and working multiple clients or shifts to maximize billable hours.

What is a Remote IT Support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by Remote IT Support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What are the key skills and qualifications needed to thrive as a Remote IT Support professional, and why are they important?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What jobs make 5000 a week without a degree?

Remote IT support roles typically do not pay $5,000 a week without specialized skills or certifications; however, high-level freelance IT consultants or cybersecurity specialists with extensive experience can reach such earnings. These positions often require advanced technical knowledge, certifications like CompTIA or Cisco, and a strong professional network. Most entry-level or standard support roles pay less and do not meet this income level without additional expertise or business development.
What are the most commonly searched types of It Support jobs in Rochester, NY? The most popular types of It Support jobs in Rochester, NY are:
What are popular job titles related to Remote It Support jobs in Rochester, NY? For Remote It Support jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote It Support jobs in Rochester, NY look for? The top searched job categories for Remote It Support jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote It Support jobs? Cities near Rochester, NY with the most Remote It Support job openings:
Remote It Support jobs near you
Client Support Administrator - Remote

Client Support Administrator - Remote

Friedman Vartolo LLP

Rochester, NY • On-site, Remote

$19.23/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 20 days ago

Job description

The Company
Friedman Vartolo LLP is a fast-growing, New York-based law firm specializing in real estate and default services, with over 300 employees providing top-tier legal services to our clients in seven states. While our legal expertise sets us apart, it's our mindset that drives us forward. We bring a fresh, fast-paced energy that drives our momentum and shapes how we approach every challenge.
We are a company that chooses to dig deeper, solving problems at the root instead of settling for surface fixes. Here, there are no passengers because every individual adds value, owns outcomes, and moves the firm forward. With an underdog mentality, we embrace constant elevation, always sharpening, always climbing, and never coasting. When challenges come, we row together and lean in as one team to get the job done, no matter what.
The Position
We are actively looking for an experienced Client Support Administrator to join our team and assist with client communications and escalations. This individual will function as an extension of the firm and will communicate directly with firm clients to relay critical information and timeline data.
Responsibilities:
  • Ensure accurate completion of BFKS and Tempo workload steps on a daily basis
  • Manage firm to expected internal and client milestones and timelines for allocated cases
  • Serve as the single point of contact for numerous firm clients
  • Maintain and improve client relationships to drive referral growth
  • Escalate pressing timeline issues where appropriate
  • Produce case level reports for client review

Requirements:
  • Minimum of 5+ Years' experience in the default services industry
  • Minimum of 2+ Years' experience with BFKS, Tempo and other client communication portals
  • Tech savvy
  • Willingness to ask question and get "hands dirty"
  • Team player looking to be a part of something great
  • Superior written and verbal communication skills

Compensation/Benefits
We offer a compensation package that will be commensurate with experience and a competitive benefits package including medical, dental, vision, flex spending, 401k and gym/fitness membership reimbursement.
ADA Compliance
Consistent with the Americans with Disabilities Act (ADA), it is the policy of Friedman Vartolo LLP to provide reasonable accommodations when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Friedman Vartolo LLP. If you require a reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact Recruitment at recruitment@friedmanvartolo.com to request an accommodations.
Location
Remote

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