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Remote It Support Jobs in Brooklyn, NY (NOW HIRING)

We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. IT Support Analyst at BairesDev We are looking for an IT Support ...

IT Support Engineer

New York, NY ยท On-site +1

$101K - $159K/yr

As we scale toward major growth and security compliance milestones, we need a technical enabler - someone who views "IT Support" not as a burden, but as an opportunity to identify friction and ...

Provide high-quality IT support services for North American internal users, both onsite and via approved remote access tools. * Respond to and resolve incidents and service requests within the ...

... IT Support Analyst who thrives in fast-paced, high-growth environments. This role is more than ... Support remote and hybrid employees across time zones Build & Scale Systems * Improve onboarding ...

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Remote It Support information

See Brooklyn, NY salary details

$14

$26

$38

How much do remote it support jobs pay per hour?

As of May 27, 2026, the average hourly pay for remote it support in Brooklyn, NY is $26.36, according to ZipRecruiter salary data. Most workers in this role earn between $21.73 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote IT Support professional, and why are they important?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by Remote IT Support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is a Remote IT Support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are the most commonly searched types of It Support jobs in Brooklyn, NY? The most popular types of It Support jobs in Brooklyn, NY are:
What are popular job titles related to Remote It Support jobs in Brooklyn, NY? For Remote It Support jobs in Brooklyn, NY, the most frequently searched job titles are:
What cities near Brooklyn, NY are hiring for Remote It Support jobs? Cities near Brooklyn, NY with the most Remote It Support job openings:

Remote IT Support Specialist 24/7 Customer Support

Digital Criterion

Manhattan, NY โ€ข Remote

Full-time

Posted 6 days ago


Job description

A prominent IT services provider is seeking a Customer Support Representative Specialist to provide exceptional 24/7 IT support. The role involves logging and resolving user issues while enhancing service quality. Candidates should possess strong customer service skills and knowledge of IT service desk operations.

This position is remote, and applicants must be U.S. citizens, eligible for a Public Trust clearance. Join a company that values integrity, innovation, and collaboration.

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