What We Offer By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the ...
What We Offer By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the ...
Attorney | Insurance Defense | Remote | 148571
Redlands, CA ยท Remote
$150K - $175K/yr
Full remote technology support * Dedicated paralegal and secretarial support PTO includes: * 8 federal holidays * 14 sick days * 14 vacation days with flexible/unlimited structure Work Environment
Attorney | Insurance Defense | Remote | 148571
Redlands, CA ยท Remote
$150K - $175K/yr
Full remote technology support * Dedicated paralegal and secretarial support PTO includes: * 8 federal holidays * 14 sick days * 14 vacation days with flexible/unlimited structure Work Environment
Attorney | Insurance Defense | Remote | 148571
Redlands, CA ยท Remote
$150K - $175K/yr
Full remote technology support * Dedicated paralegal and secretarial support PTO includes: * 8 federal holidays * 14 sick days * 14 vacation days with flexible/unlimited structure Work Environment
Quick apply
Attorney | Insurance Defense | Remote | 148571
Redlands, CA ยท Remote
$150K - $175K/yr
Full remote technology support * Dedicated paralegal and secretarial support PTO includes: * 8 federal holidays * 14 sick days * 14 vacation days with flexible/unlimited structure Work Environment
Virtual Chief Information Officer (vCIO)
San Bernardino, CA ยท Remote
$100K - $120K/yr
From managed IT services and cybersecurity to print solutions and document workflow, we deliver ... Support documentation efforts including strategic roadmaps, technology assessments, risk analyses ...
Virtual Chief Information Officer (vCIO)
San Bernardino, CA ยท Remote
$100K - $120K/yr
From managed IT services and cybersecurity to print solutions and document workflow, we deliver ... Support documentation efforts including strategic roadmaps, technology assessments, risk analyses ...
Virtual Chief Information Officer (vCIO)
San Bernardino, CA ยท On-site +1
$100K - $120K/yr
From managed IT services and cybersecurity to print solutions and document workflow, we deliver ... Support documentation efforts including strategic roadmaps, technology assessments, risk analyses ...
Virtual Chief Information Officer (vCIO)
San Bernardino, CA ยท On-site +1
$100K - $120K/yr
From managed IT services and cybersecurity to print solutions and document workflow, we deliver ... Support documentation efforts including strategic roadmaps, technology assessments, risk analyses ...
Client Delivery Executive - CDE II
Irvine, CA ยท On-site +1
$81K - $110K/yr
Experience in IT support and production escalations, including incident response and change ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...
Client Delivery Executive - CDE II
Irvine, CA ยท On-site +1
$81K - $110K/yr
Experience in IT support and production escalations, including incident response and change ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...
Remote Monitoring Specialist
Tustin, CA ยท Remote
... business-it is our business. Do you dare to look at the world's challenges and see impactful ... Provides technical support to customers and personnel as directed on assigned projects. * You ...
Remote Monitoring Specialist
Tustin, CA ยท Remote
... business-it is our business. Do you dare to look at the world's challenges and see impactful ... Provides technical support to customers and personnel as directed on assigned projects. * You ...
... business-it is our business. Do you dare to look at the world's challenges and see impactful ... Provides technical support to customers and personnel as directed on assigned projects. * You ...
... business-it is our business. Do you dare to look at the world's challenges and see impactful ... Provides technical support to customers and personnel as directed on assigned projects. * You ...
... business-it is our business. Do you dare to look at the world's challenges and see impactful ... Provides technical support to customers and personnel as directed on assigned projects. * You ...
... business-it is our business. Do you dare to look at the world's challenges and see impactful ... Provides technical support to customers and personnel as directed on assigned projects. * You ...
Remote Monitoring Specialist
Brea, CA ยท Remote
... business-it is our business. Do you dare to look at the world's challenges and see impactful ... Provides technical support to customers and personnel as directed on assigned projects. * You ...
Remote Monitoring Specialist
Brea, CA ยท Remote
... business-it is our business. Do you dare to look at the world's challenges and see impactful ... Provides technical support to customers and personnel as directed on assigned projects. * You ...
... business-it is our business. Do you dare to look at the world's challenges and see impactful ... Provides technical support to customers and personnel as directed on assigned projects. * You ...
... business-it is our business. Do you dare to look at the world's challenges and see impactful ... Provides technical support to customers and personnel as directed on assigned projects. * You ...
Remote Monitoring Specialist
Diamond Bar, CA ยท Remote
$3.50/hr
... business-it is our business. Do you dare to look at the world's challenges and see impactful ... Provides technical support to customers and personnel as directed on assigned projects. * You ...
Remote Monitoring Specialist
Diamond Bar, CA ยท Remote
$3.50/hr
... business-it is our business. Do you dare to look at the world's challenges and see impactful ... Provides technical support to customers and personnel as directed on assigned projects. * You ...
Remote Monitoring Specialist
Jurupa Valley, CA ยท Remote
$3.50/hr
... business-it is our business. Do you dare to look at the world's challenges and see impactful ... Provides technical support to customers and personnel as directed on assigned projects. * You ...
Remote Monitoring Specialist
Jurupa Valley, CA ยท Remote
$3.50/hr
... business-it is our business. Do you dare to look at the world's challenges and see impactful ... Provides technical support to customers and personnel as directed on assigned projects. * You ...
Software Support Analyst
Santa Ana, CA ยท On-site +1
$23.37 - $31.14/hr
We are open to remote candidates for this role What You'll Do: * Provide first-level support for ... requests using IT Service Management (ITSM) tools to ensure timely restoration of customer ...
Software Support Analyst
Santa Ana, CA ยท On-site +1
$23.37 - $31.14/hr
We are open to remote candidates for this role What You'll Do: * Provide first-level support for ... requests using IT Service Management (ITSM) tools to ensure timely restoration of customer ...
Remote Monitoring Specialist
Riverside, CA ยท Remote
$3.50/hr
... business-it is our business. Do you dare to look at the world's challenges and see impactful ... Provides technical support to customers and personnel as directed on assigned projects. * You ...
Remote Monitoring Specialist
Riverside, CA ยท Remote
$3.50/hr
... business-it is our business. Do you dare to look at the world's challenges and see impactful ... Provides technical support to customers and personnel as directed on assigned projects. * You ...
Remote Monitoring Specialist
Tustin, CA ยท Remote
$3.50/hr
... business-it is our business. Do you dare to look at the world's challenges and see impactful ... Provides technical support to customers and personnel as directed on assigned projects. * You ...
Remote Monitoring Specialist
Tustin, CA ยท Remote
$3.50/hr
... business-it is our business. Do you dare to look at the world's challenges and see impactful ... Provides technical support to customers and personnel as directed on assigned projects. * You ...
LMFT / LCSW / LPCC / PsyD - Remote Mental Health Therapist | Anaheim
Anaheim, CA ยท On-site +1
$80 - $100/hr
Our dedicated team handles billing, marketing, and tech support-so you can focus 100% on therapy ... Real Community: You're remote, but you're never alone. Connect, learn, and grow with a vibrant ...
LMFT / LCSW / LPCC / PsyD - Remote Mental Health Therapist | Anaheim
Anaheim, CA ยท On-site +1
$80 - $100/hr
Our dedicated team handles billing, marketing, and tech support-so you can focus 100% on therapy ... Real Community: You're remote, but you're never alone. Connect, learn, and grow with a vibrant ...
LMFT / LCSW / LPCC / PsyD - Remote Mental Health Therapist | Riverside
Riverside, CA ยท Remote
$100/hr
Our dedicated team handles billing, marketing, and tech support-so you can focus 100% on therapy ... Real Community: You're remote, but you're never alone. Connect, learn, and grow with a vibrant ...
LMFT / LCSW / LPCC / PsyD - Remote Mental Health Therapist | Riverside
Riverside, CA ยท Remote
$100/hr
Our dedicated team handles billing, marketing, and tech support-so you can focus 100% on therapy ... Real Community: You're remote, but you're never alone. Connect, learn, and grow with a vibrant ...
Our dedicated team handles billing, marketing, and tech support-so you can focus 100% on therapy ... Real Community: You're remote, but you're never alone. Connect, learn, and grow with a vibrant ...
Our dedicated team handles billing, marketing, and tech support-so you can focus 100% on therapy ... Real Community: You're remote, but you're never alone. Connect, learn, and grow with a vibrant ...
LMFT / LCSW / LPCC / PsyD - Remote Mental Health Therapist | Redlands
Redlands, CA ยท On-site +1
$80 - $100/hr
Our dedicated team handles billing, marketing, and tech support-so you can focus 100% on therapy ... Real Community: You're remote, but you're never alone. Connect, learn, and grow with a vibrant ...
LMFT / LCSW / LPCC / PsyD - Remote Mental Health Therapist | Redlands
Redlands, CA ยท On-site +1
$80 - $100/hr
Our dedicated team handles billing, marketing, and tech support-so you can focus 100% on therapy ... Real Community: You're remote, but you're never alone. Connect, learn, and grow with a vibrant ...
Remote It Support information
See Riverside, CA salary details
$14.80 - $16.96
3% of jobs
$16.96 - $19.13
7% of jobs
$19.13 - $21.29
12% of jobs
$21.69 is the 25th percentile. Wages below this are outliers.
$21.29 - $23.46
16% of jobs
The median wage is $24.93 / hr.
$23.46 - $25.63
18% of jobs
$25.63 - $27.79
14% of jobs
$28.83 is the 75th percentile. Wages above this are outliers.
$27.79 - $29.96
12% of jobs
$29.96 - $32.12
8% of jobs
$32.12 - $34.29
5% of jobs
$34.29 - $36.46
3% of jobs
$36.46 - $38.62
2% of jobs
$14
$26
$38
How much do remote it support jobs pay per hour?
What is a Remote IT Support specialist?
What is the difference between Remote It Support vs Remote Network Technician?
| Aspect | Remote It Support | Remote Network Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified, Network+ | Cisco CCNA, CompTIA Network+ |
| Work Environment | Help desk, troubleshooting end-user issues, remote support | Network infrastructure, configuring routers/switches, remote network monitoring |
| Industry Usage | IT service providers, tech support companies, internal IT teams | Telecommunications, enterprise networks, data centers |
Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.
What are some common challenges faced by Remote IT Support specialists and how can they be addressed?
What are the key skills and qualifications needed to thrive as a Remote IT Support professional, and why are they important?

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 16 days ago
Job description
What You'll Do
- Acting as a technical analyst in developing processes to proactively monitor, detect, and respond to security threats, including the ongoing refinement and enhancements of security controls and configurations for security monitoring systems.
- Monitor information security systems, alerts and indicators of compromise used to protect the network from attacks and identify compromised systems.
- Work proactively to identify, develop, and implement incident response processes and procedures to mitigate security risks.
- Work with a Managed Security Services Provided (MSSP) to respond to escalated security incidents.
- Provide level 1 and level 2 security incident support, analyze incidents, and determine proper remediation actions.
- Identifies, advises, and contributes to system and alert tuning to ensure security related events are properly prioritized and addressed.
- Contributes to the execution activities in the areas of incident response, risk identification, analysis, classification, and mitigation strategies.
- Contributes to the ongoing development and enhancement of the incident response plan and associated incident response playbooks.
- Contributes to the execution activities in the areas of security risk identification, analysis, classification, and mitigation strategies.
- Advise customers on security requirements, internal security policies, and security best practices.
- Provide training and support related to security incidents and requests to other junior level analysts on the team.
- Identifies/receives problem, research alternatives, prepares analysis and determine best remediation actions to address issues at hand.
- Conducts risk assessments, interviewing internal and external customers, to gain technical knowledge of security/compliance requirements.
- Creates reports; researches and analyzes data, report trends and vital information to management/business partner.
- Keeps abreast of industry advancements and incorporates that knowledge into daily work activities.
- Research and stay abreast of emerging technologies, new vulnerabilities and exploits that may compromise internal systems.
- Track, analyze, and report security metrics and propose counter measures to address security trends that are not in line with company's desire risk profile.
- Contribute to the evaluation, testing and implementation of new security systems and processes.
- Assist internal audit and disaster recovery activities as needed.
- Develops and maintains documentation for all assigned responsibilities.
- Required to perform duties outside of normal work hours based on business needs.
What You'll Bring Knowledge and Skills/Technology Used
- Experience working in a Security Operations Center (SOC) environment, using and analyzing alerts from various systems such as SIEM, Cloud Services, Email Security Gateways, Endpoint Security.
- Experience in creating, evaluating, and tuning threat detection logic in a SIEM platform.
- Experience in implementing Information Security technologies and/or processes
- Experience in product evaluations and analysis
- Excellent written and verbal communication skills
- Excellent interpersonal, relationship-building and teamwork skills
- Self-motivated; self-starter
- Ability to manage multiple tasks, respond quickly to emergent problems, and focus both on long-range projects and immediate tasks
- Proficient in Microsoft Word, Excel and PowerPoint
- Generally, requires a BS Degree in Computer Science, Information Technology, Telecommunications, or Electrical Engineering, or equivalent work experience.
- Must have minimum 3 years information security experience
- 1+ years of consecutive hands-on experience working in a SOC environment, utilizing industry leading network security monitoring technologies, application, web, database and Security Event and Information Management (SIEM), IDS/IPS, endpoint, email security gateways and DLP technologies.
License or Certification
- CISSP, GIAC, CCNA, CCNP preferred
** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **
First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).
First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.
What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.About First American Payment Systems
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
Fort Worth, TX, US
Year founded
1990