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Remote It Support Jobs in Riverside, CA (NOW HIRING)

Client Delivery Executive - CDE II

Irvine, CA ยท On-site +1

$81K - $110K/yr

Experience in IT support and production escalations, including incident response and change ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...

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Remote It Support information

See Riverside, CA salary details

$14

$26

$38

How much do remote it support jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for remote it support in Riverside, CA is $26.15, according to ZipRecruiter salary data. Most workers in this role earn between $21.59 and $29.62 per hour, depending on experience, location, and employer.

What is a Remote IT Support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by Remote IT Support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What are the key skills and qualifications needed to thrive as a Remote IT Support professional, and why are they important?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.
What are the most commonly searched types of It Support jobs in Riverside, CA? The most popular types of It Support jobs in Riverside, CA are:
What are popular job titles related to Remote It Support jobs in Riverside, CA? For Remote It Support jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote It Support jobs in Riverside, CA look for? The top searched job categories for Remote It Support jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote It Support jobs? Cities near Riverside, CA with the most Remote It Support job openings:
Infographic showing various Remote It Support job openings in Riverside, CA as of May 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $54,399 per year, or $26.2 per hour.
Senior Information Security Analyst (Remote)

Senior Information Security Analyst (Remote)

First American

Santa Ana, CA โ€ข Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago


Job description

Who We AreJoin a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We DoResponsible for supporting the Information Security Operations Center, including protecting information and information systems from unauthorized access, use, disclosure, disruption, modification, perusal, inspection, recording or destruction.

What You'll Do

  • Acting as a technical analyst in developing processes to proactively monitor, detect, and respond to security threats, including the ongoing refinement and enhancements of security controls and configurations for security monitoring systems.
  • Monitor information security systems, alerts and indicators of compromise used to protect the network from attacks and identify compromised systems.
  • Work proactively to identify, develop, and implement incident response processes and procedures to mitigate security risks.
  • Work with a Managed Security Services Provided (MSSP) to respond to escalated security incidents.
  • Provide level 1 and level 2 security incident support, analyze incidents, and determine proper remediation actions.
  • Identifies, advises, and contributes to system and alert tuning to ensure security related events are properly prioritized and addressed.
  • Contributes to the execution activities in the areas of incident response, risk identification, analysis, classification, and mitigation strategies.
  • Contributes to the ongoing development and enhancement of the incident response plan and associated incident response playbooks.
  • Contributes to the execution activities in the areas of security risk identification, analysis, classification, and mitigation strategies.
  • Advise customers on security requirements, internal security policies, and security best practices.
  • Provide training and support related to security incidents and requests to other junior level analysts on the team.
  • Identifies/receives problem, research alternatives, prepares analysis and determine best remediation actions to address issues at hand.
  • Conducts risk assessments, interviewing internal and external customers, to gain technical knowledge of security/compliance requirements.
  • Creates reports; researches and analyzes data, report trends and vital information to management/business partner.
  • Keeps abreast of industry advancements and incorporates that knowledge into daily work activities.
  • Research and stay abreast of emerging technologies, new vulnerabilities and exploits that may compromise internal systems.
  • Track, analyze, and report security metrics and propose counter measures to address security trends that are not in line with company's desire risk profile.
  • Contribute to the evaluation, testing and implementation of new security systems and processes.
  • Assist internal audit and disaster recovery activities as needed.
  • Develops and maintains documentation for all assigned responsibilities.
  • Required to perform duties outside of normal work hours based on business needs.

What You'll Bring Knowledge and Skills/Technology Used

  • Experience working in a Security Operations Center (SOC) environment, using and analyzing alerts from various systems such as SIEM, Cloud Services, Email Security Gateways, Endpoint Security.
  • Experience in creating, evaluating, and tuning threat detection logic in a SIEM platform.
  • Experience in implementing Information Security technologies and/or processes
  • Experience in product evaluations and analysis
  • Excellent written and verbal communication skills
  • Excellent interpersonal, relationship-building and teamwork skills
  • Self-motivated; self-starter
  • Ability to manage multiple tasks, respond quickly to emergent problems, and focus both on long-range projects and immediate tasks
  • Proficient in Microsoft Word, Excel and PowerPoint
  • Generally, requires a BS Degree in Computer Science, Information Technology, Telecommunications, or Electrical Engineering, or equivalent work experience.
  • Must have minimum 3 years information security experience
  • 1+ years of consecutive hands-on experience working in a SOC environment, utilizing industry leading network security monitoring technologies, application, web, database and Security Event and Information Management (SIEM), IDS/IPS, endpoint, email security gateways and DLP technologies.

License or Certification

  • CISSP, GIAC, CCNA, CCNP preferred
Pay Range: $97,700.00 - $130,300.00 AnnuallyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.