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Remote It Support Jobs in Quebec (NOW HIRING)

Tecsys Inc.

Senior Business Systems Analyst

Montreal, QC · On-site +1

You will identify, communicate, and resolve systems issues to maximize the benefit of IT systems ... AI can support your preparation, but it shouldn't speak or act on your behalf. We genuinely want to ...

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All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Quebec

Remote It Support information

See Quebec salary details

$25.5K

$66.8K

$141K

How much do remote it support jobs pay per year?

As of Aug 9, 2026, the average yearly pay for remote it support in Quebec is $66,823.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $79,000.00 per year, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.
What are the most commonly searched types of It Support jobs in Quebec? The most popular types of It Support jobs in Quebec are:
What are popular job titles related to Remote It Support jobs in Quebec? For Remote It Support jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Remote It Support jobs in Quebec look for? The top searched job categories for Remote It Support jobs in Quebec are:
What cities in Quebec are hiring for Remote It Support jobs? Cities in Quebec with the most Remote It Support job openings:
Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Quebec as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $66,823 per year, or $32.1 per hour.

Senior IT Project Manager, RF Operations PMO - Eastern Canada

TELUS

Quebec, QC • Remote

Other

Posted 10 days ago

TELUS rating

8.2

Company rating: 8.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

23rd of 97 rated telecommunications companies

Job description

Our team and what we'll accomplish together

In today's world, Canadians rely on their mobile devices for everything: from navigating city streets to staying connected with loved ones, managing work on the go, and accessing critical services. Our RF Operations PMO team plays a vital role in keeping TELUS' network of 15,000 wireless sites running at peak performance across the country. We're the problem-solvers and strategic thinkers who ensure millions of customers experience Canada's leading wireless coverage every single day. We coordinate maintenance, repairs, and upgrades while partnering with field teams, vendor contractors, and the newly established Terrion entity. We believe in staying calm under pressure and supporting each other's growth. If you're ready to make a tangible impact on Canada's digital infrastructure while working with a leader who values your development as much as results, this is your opportunity.

What you'll do

  • Manage and forecast an annual budget across both capital and operational portfolios

  • Coordinate with field teams and partner with vendor contractors across Quebec, Ontario, and Manitoba to schedule and execute maintenance, repair, and upgrade work at wireless sites

  • Prioritize and action high-impact projects from a larger portfolio of opportunities, balancing urgent reactive needs with strategic proactive initiatives

  • Track financial performance on a monthly and quarterly basis, identifying risks early and developing mitigation plans to absorb unplanned costs

  • Collaborate with the implementation team, Terrion entity, and other key stakeholders to resolve site maintenance responsibilities and ensure seamless network operations

  • Analyze historical spend data to identify patterns and opportunities, such as replacing frequently failing equipment rather than continuing costly repairs

  • Communicate in French and English with internal team members, vendors, and partners across Eastern Canada to ensure effective coordination and execution

What you bring

  • Bachelor's degree in Business, Accounting or related fields

  • 5+ years of project management experience with demonstrated success managing budgets in the range of $5-15 million annually

  • 3+ years of financial management experience including forecasting, variance tracking, and budget planning

  • Fluency in French and English to effectively communicate with team members, vendors, and partners across Quebec, Ontario, and Manitoba

  • Proven ability to forecast annual spend based on both known commitments and emerging circumstances

  • Strong attention to detail with the ability to track multiple projects and financial commitments simultaneously

  • Strategic mindset focused on continuous improvement and shifting from reactive to proactive problem-solving

  • Experience collaborating across multiple teams and building effective partnerships with internal and external stakeholders

Great-to-haves

  • Project Management Professional (PMP) designation or similar project management certification

  • Accounting certification or degree in finance, business administration, or related field

  • Experience with AI tools and automation to enhance efficiency in financial tracking and reporting

Intermediate knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.) as part of this position's main responsibilities given its national scope. #LI-Remote

What TELUS employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

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