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Remote It Support Technician Trainee Jobs (NOW HIRING)

Addison Group

IT Site Support

Midland, TX · Remote

$65K - $85K/yr

IT Site Support Technician Location: Midland, TX Salary Range $65,000-$85,000 Position Overview We are seeking an IT Site Support Technician to provide hands-on and remote technical support for a ...

New

Texas Technology Group

Be Seen First

Remote IT Support Technician (Microsoft 365)

Houston, TX · Remote

$50K - $85K/yr

We're hiring a full-time remote support technician to own day-to-day M365 administration and ... About Texas Technology Group TTG is a managed IT services provider supporting small and mid-sized ...

Connection

IT Support Technician (Part-Time, REMOTE)

$38 - $40/hr

Overview Job Title: Part-Time IT Support Technician (Remote) Location: 100% Remote (U.S.) Duration: Contract (Up to 12 Months) Schedule: Part-Time, 20 hours per week. The exact schedule will be ...

Connection

IT Support Technician (Part-Time, REMOTE)

$38 - $40/hr

Overview Job Title: Part-Time IT Support Technician (Remote) Location: 100% Remote (U.S.) Duration: Contract (Up to 12 Months) Schedule: Part-Time, 20 hours per week. The exact schedule will be ...

Red River Technology

Corporate IT Support Technician

$22 - $30.25/hr

Position Summary The IT Support Technician provides frontline and escalated technical support to ... Respond to user-reported issues via phone, email, and remote support tools while following ...

IronEdge Group

IT Support Technician

Houston, TX · On-site +1

$39K - $44K/yr

IT Support Technician (This is a remote position open to applicants residing in TX, NM, AZ, CO or KS) Support Technicians provide front-line technical support to end users, troubleshoot server and ...

IronEdge Group, LTD

IT Support Technician

Houston, TX · Remote

IT Support Technician (This is a remote position open to applicants residing in TX, NM, AZ, CO or KS) Support Technicians provide front-line technical support to end users, troubleshoot server and ...

Interlaced

IT Support Technician III - Remote

$22 - $30.25/hr

Requirements Interlaced is looking to hire a full-time IT Support Technician III authorized to work ... This is a full time position working from home to assist end users through remote sessions, via ...

Tech Solutions LA Inc.

IT Support Technician L1

Lakewood, CA · Remote

$22.75 - $31.25/hr

Overview Tech Solutions is seeking a dependable and self-sufficient IT Support Technician to join ... This is a part-time, primarily remote position with occasional onsite field work at client ...

New

CWPS

Corporate IT Support Technician

$22 - $30.25/hr

Position Summary The IT Support Technician provides frontline and escalated technical support to ... Respond to user-reported issues via phone, email, and remote support tools while following ...

Addison Group

IT Support Technician

Oklahoma City, OK · Remote

$45K - $65K/yr

Role: IT Support Technician Location: Oklahoma City, OK (On-site) Salary Range: $45,000 - $65,000 ... You'll provide in-person and remote technical support across company sites, with up to 50% travel ...

Carports Anywhere

IT Specialist

Flexible schedule Job Title : Remote IT Support Specialist Position Type : Part-Time, Remote (Prefer Candidates that live in Florida) About the Role Carports Anywhere located in Starke, FL is seeking ...

Sentinel Blue

IT Support Technician

$42K - $55K/yr

... IT Operations Technician to join our Operations team. This role is for an entry-level IT support ... This is a full-time position that is fully remote. Applicants must be located in, or willing to ...

CW IT SUPPORT INC

Tier 1 Support Technician

Wilmington, NC · On-site +1

$35K - $40K/yr

Tier I IT Support Technician - Wilmington, NC Looking to join an incredible team of IT technicians ... Work primarily in a remote support role servicing clients in Eastern NC and surrounding areas.

Addison Group

IT Support Technician

Two Harbors, MN · Remote

$30/hr

... and remote technical support across a manufacturing environment. This role will troubleshoot ... end users and ensuring reliable IT operations across multiple systems and facilities.

Addison Group

IT Support Technician

Two Harbors, MN · Remote

$30/hr

... and remote technical support across a manufacturing environment. This role will troubleshoot ... end users and ensuring reliable IT operations across multiple systems and facilities.

Addison Group

IT Support Technician

Two Harbors, MN · Remote

$30/hr

... and remote technical support across a manufacturing environment. This role will troubleshoot ... end users and ensuring reliable IT operations across multiple systems and facilities.

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Remote It Support Technician Trainee information

See salary details

$26.5K

$38K

$57.5K

How much do remote it support technician trainee jobs pay per year?

As of Aug 23, 2026, the average yearly pay for remote it support technician trainee in the United States is $37,968.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,000.00 and $42,000.00 per year, depending on experience, location, and employer.

What is a remote IT support technician trainee?

Remote IT Support Technician Trainees are entry-level professionals who assist organizations with technical support tasks from a remote location. They help users troubleshoot hardware and software issues, set up devices, and resolve connectivity problems, all while learning and gaining experience under supervision. Trainees typically handle basic support tickets, escalate complex problems to senior technicians, and may receive on-the-job training in IT systems, customer service, and remote troubleshooting tools. This role is ideal for those starting a career in IT, as it provides essential hands-on experience and foundational knowledge.

What are the key skills and qualifications needed to thrive as a remote IT support technician trainee?

To thrive as a Remote IT Support Technician Trainee, you need foundational knowledge of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills set exceptional candidates apart in this client-facing role. These skills are crucial for efficiently resolving technical issues, ensuring user satisfaction, and supporting seamless IT operations from a distance.

What are some typical challenges remote IT support technician trainees face when starting out, and how can they overcome them?

Remote IT Support Technician Trainees often face challenges such as learning to troubleshoot issues without physical access to devices, adapting to a variety of remote support tools, and communicating clearly with users who may not be tech-savvy. To overcome these, it's important to develop strong problem-solving skills, become proficient in remote desktop and diagnostic tools, and practice clear, patient communication. Many trainees find that building a checklist for common issues and shadowing experienced technicians helps accelerate their learning and confidence.

What is the difference between Remote It Support Technician Trainee vs Remote Help Desk Technician?

AspectRemote It Support Technician TraineeRemote Help Desk Technician
CertificationsEntry-level, often no certifications required or basic certificationsBasic certifications like CompTIA A+ preferred
Work EnvironmentTraining environment, supervised, learning-focusedCustomer support, troubleshooting, more independent
Job ResponsibilitiesAssisting with basic tech issues, learning proceduresResolving common user issues, remote support tasks

The Remote It Support Technician Trainee is an entry-level role focused on training and skill development, often supervised. In contrast, the Remote Help Desk Technician handles customer issues more independently, requiring some prior knowledge or certifications. Both roles are essential in IT support, but the trainee position emphasizes learning and growth.

More about Remote It Support Technician Trainee jobs

What cities are hiring for Remote It Support Technician Trainee jobs?

Cities with the most Remote It Support Technician Trainee job openings:

What states have the most Remote It Support Technician Trainee jobs?

States with the most job openings for Remote It Support Technician Trainee jobs include:

What job categories do people searching Remote It Support Technician Trainee jobs look for?

The top searched job categories for Remote It Support Technician Trainee jobs are:

Remote It Support Technician Trainee jobs near you
Infographic showing various Remote It Support Technician Trainee job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,968 per year, or $18.3 per hour.

IT Site Support

Addison Group

Midland, TX • Remote

$65K - $85K/yr

Other

Posted 3 days ago

New

Job description

IT Site Support Technician

Location: Midland, TX

Salary Range $65,000–$85,000

Position Overview

We are seeking an IT Site Support Technician to provide hands-on and remote technical support for a manufacturing facility in Midland, TX. This is a great opportunity for an early-career IT professional who is eager to learn, enjoys troubleshooting, and is comfortable working directly with end users.

Key Responsibilities

  • Provide onsite and remote IT support to employees
  • Troubleshoot Windows, Microsoft 365, desktop applications, and common end-user issues
  • Respond to and resolve IT support tickets
  • Set up and support PCs, printers, mobile devices, and other equipment
  • Provide basic support for MacBooks and iOS/iPhone devices
  • Assist with network connectivity and device configuration issues
  • Support monthly new-hire onboarding, including equipment distribution and account setup
  • Provide guidance and training to employees on IT tools and best practices

Qualifications

  • IT support, help desk, desktop support, or related experience;
  • Strong working knowledge of Windows environments and Microsoft 365
  • Solid troubleshooting and problem-solving skills
  • Basic familiarity with MacBooks and iOS devices
  • Strong communication and customer service skills
  • Comfortable working independently and asking questions when needed
  • Ability to work onsite in a manufacturing environment and follow required safety procedures

Preferred Qualifications

  • Experience supporting users in a manufacturing, industrial, or oil & gas environment
  • Familiarity with ServiceNow, Jira, or similar ticketing systems
  • CompTIA A+, Network+, Microsoft, or similar certifications
  • Spanish-speaking skills are a plus

Work Environment: This position supports a manufacturing site and may require appropriate PPE, including steel-toe boots, as well as completion of company-provided safety training.