We are seeking a Service Desk Support Analyst to provide first-level technical support to end users ... Experience in Service Desk / IT Support / Help Desk roles Strong knowledge of: * Windows OS ...
We are seeking a Service Desk Support Analyst to provide first-level technical support to end users ... Experience in Service Desk / IT Support / Help Desk roles Strong knowledge of: * Windows OS ...
Level 2 Support Technician MSP
Wilmington, NC · On-site +1
$45K - $60K/yr
Onsite and Remote IT Support Technician Looking to join an incredible team of IT technicians in North Carolina that make a real impact by providing creative, resourceful solutions to challenging ...
Level 2 Support Technician MSP
Wilmington, NC · On-site +1
$45K - $60K/yr
Onsite and Remote IT Support Technician Looking to join an incredible team of IT technicians in North Carolina that make a real impact by providing creative, resourceful solutions to challenging ...
Cellular Sales IT Operations Support Analyst I Classification Non-Exempt Reports to IT Operations ... Work Environment This job operates primarily in a professional remote environment with travel to ...
Cellular Sales IT Operations Support Analyst I Classification Non-Exempt Reports to IT Operations ... Work Environment This job operates primarily in a professional remote environment with travel to ...
Cellular Sales IT Operations Support Analyst I Classification Non-Exempt Reports to IT Operations ... Work Environment This job operates primarily in a professional remote environment with travel to ...
Cellular Sales IT Operations Support Analyst I Classification Non-Exempt Reports to IT Operations ... Work Environment This job operates primarily in a professional remote environment with travel to ...
Service Desk Support Analyst
Minneapolis, MN · Remote
$21 - $28.75/hr
Information Technology * Sub Specialty: Service Desk / Technical Support * Employment Type: Contract * Work Location: Remote (Occasional On-Site Meetings) * Environment: Enterprise IT Support
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Service Desk Support Analyst
Minneapolis, MN · Remote
$21 - $28.75/hr
Information Technology * Sub Specialty: Service Desk / Technical Support * Employment Type: Contract * Work Location: Remote (Occasional On-Site Meetings) * Environment: Enterprise IT Support
AA2IT is a company seeking a Tech Support Analyst II to provide technical support for various ... Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services.
AA2IT is a company seeking a Tech Support Analyst II to provide technical support for various ... Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services.
Corporate IT Support Technician
$22 - $30.25/hr
Analyze user needs and recommend appropriate hardware and software solutions. * Document incidents ... Troubleshoot wired, wireless, VPN, and remote connectivity issues and coordinate escalations when ...
Corporate IT Support Technician
$22 - $30.25/hr
Analyze user needs and recommend appropriate hardware and software solutions. * Document incidents ... Troubleshoot wired, wireless, VPN, and remote connectivity issues and coordinate escalations when ...
IT Support Supervisor
Baltimore, MD · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
Quick apply
IT Support Supervisor
Baltimore, MD · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
IT Support Supervisor
Amarillo, TX · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
Quick apply
IT Support Supervisor
Amarillo, TX · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
IT Support Supervisor
Austin, TX · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
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IT Support Supervisor
Austin, TX · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
IT Support Supervisor
Naperville, IL · Remote
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
New
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IT Support Supervisor
Naperville, IL · Remote
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
New
IT Support Supervisor
Akron, OH · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
Quick apply
IT Support Supervisor
Akron, OH · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
IT Support Supervisor
Boston, MA · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
Quick apply
IT Support Supervisor
Boston, MA · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
IT Support Supervisor
Mount Vernon, VA · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
Quick apply
IT Support Supervisor
Mount Vernon, VA · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
IT Support Supervisor
Columbus, OH · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
Quick apply
IT Support Supervisor
Columbus, OH · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
IT Support Supervisor
Fort Wayne, IN · Remote
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
New
Quick apply
IT Support Supervisor
Fort Wayne, IN · Remote
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
New
IT Support Supervisor
Columbus, OH · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
Quick apply
IT Support Supervisor
Columbus, OH · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
IT Support Supervisor
Oklahoma City, OK · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
Quick apply
IT Support Supervisor
Oklahoma City, OK · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
The IT Support Analyst will work closely with the rest of the Technology and Infrastructure team ... Deliver professional phone and remote support by actively troubleshooting issues, communicating ...
The IT Support Analyst will work closely with the rest of the Technology and Infrastructure team ... Deliver professional phone and remote support by actively troubleshooting issues, communicating ...
The IT Support Analyst will work closely with the rest of the Technology and Infrastructure team ... Deliver professional phone and remote support by actively troubleshooting issues, communicating ...
The IT Support Analyst will work closely with the rest of the Technology and Infrastructure team ... Deliver professional phone and remote support by actively troubleshooting issues, communicating ...
Remote It Support Analyst information
See salary details
$14.90 - $18.66
9% of jobs
$22.19 is the 25th percentile. Wages below this are outliers.
$18.66 - $22.42
17% of jobs
$22.42 - $26.18
17% of jobs
The median wage is $27.64 / hr.
$26.18 - $29.94
19% of jobs
$29.94 - $33.70
11% of jobs
$34.95 is the 75th percentile. Wages above this are outliers.
$33.70 - $37.46
6% of jobs
$37.46 - $41.22
8% of jobs
$41.22 - $44.97
5% of jobs
$44.97 - $48.73
4% of jobs
$48.73 - $52.49
2% of jobs
$52.49 - $56.25
1% of jobs
$14
$31
$56
How much do remote it support analyst jobs pay per hour?
As of Sep 8, 2026, the average hourly pay for remote it support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.
What is a remote IT support analyst?
Remote IT Support Analysts are professionals who provide technical assistance and support to users and organizations from a remote location. They troubleshoot hardware, software, and network issues by connecting to users’ devices or guiding them through solutions over the phone, chat, or email. Their responsibilities often include diagnosing problems, performing system updates, and ensuring that IT systems run smoothly without needing to be physically present on-site. This role is crucial for businesses with distributed teams or those looking to minimize downtime and maintain productivity.
How does a remote IT support analyst troubleshoot technical issues without being physically present onsite?
Remote IT Support Analysts rely heavily on remote access tools, clear communication, and step-by-step instructions to diagnose and resolve technical issues from afar. They often use screen-sharing software, ticketing systems, and remote monitoring tools to identify problems and guide users through solutions. Building trust and rapport with end-users is essential, as is maintaining detailed documentation for each case. Despite the distance, collaboration with other IT team members and departments is common to escalate or resolve more complex issues efficiently.
What are the key skills and qualifications needed to thrive as a remote IT support analyst?
To thrive as a Remote IT Support Analyst, you need strong technical troubleshooting skills, knowledge of operating systems, networks, and commonly used business software, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Professional. Familiarity with remote desktop tools, ticketing systems, and security protocols is typically required. Excellent communication, patience, and problem-solving abilities are crucial for effectively assisting users remotely and managing stressful situations. These skills ensure timely resolution of technical issues, high user satisfaction, and secure, efficient IT operations from a distance.
What is the difference between Remote It Support Analyst vs Remote Help Desk Technician?
| Aspect | Remote It Support Analyst | Remote Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Corporate IT support, troubleshooting hardware/software issues remotely | End-user support, resolving technical issues via phone or chat |
| Industry Usage | IT services, corporate, healthcare, education | IT support, customer service, retail |
The Remote It Support Analyst and Remote Help Desk Technician roles share similar certifications and work environments, focusing on remote troubleshooting and support. However, the analyst typically handles more complex technical issues and may work in corporate or specialized industries, while the help desk technician often provides frontline support for end-users across various sectors.
What cities are hiring for Remote It Support Analyst jobs?
Cities with the most Remote It Support Analyst job openings:
What are the most commonly searched types of It Support Analyst jobs?
The most popular types of It Support Analyst jobs are:
What states have the most Remote It Support Analyst jobs?
States with the most job openings for Remote It Support Analyst jobs include:
What are popular job titles related to Remote It Support Analyst jobs?
For Remote It Support Analyst jobs, the most frequently searched job titles are:
IT Service Desk Support
Remote
System Soft Technologies •Â
IT Services • 501 - 1,000 employees501 - 1,000 employees
Full-time
Re-posted 5 days ago
Job description
Job Summary for Service Desk Support:
We are seeking a Service Desk Support Analyst to provide first-level technical support to end users. This role involves troubleshooting hardware, software, and network issues while ensuring a high level of customer satisfaction and timely resolution of incidents.
Job Qualifications and Responsibilities for Service Desk Support:
Experience in Service Desk / IT Support / Help Desk roles
Strong knowledge of:
Experience with ticketing systems (ServiceNow, JIRA, Remedy, etc.)
Familiarity with Active Directory and user management
Basic understanding of hardware troubleshooting
We are seeking a Service Desk Support Analyst to provide first-level technical support to end users. This role involves troubleshooting hardware, software, and network issues while ensuring a high level of customer satisfaction and timely resolution of incidents.
Job Qualifications and Responsibilities for Service Desk Support:
Experience in Service Desk / IT Support / Help Desk roles
Strong knowledge of:
- Windows OS (Windows 10/11)
- Microsoft Office 365
- Basic networking (VPN, DNS, IP concepts)
Experience with ticketing systems (ServiceNow, JIRA, Remedy, etc.)
Familiarity with Active Directory and user management
Basic understanding of hardware troubleshooting
About System Soft Technologies
Sourced by ZipRecruiter
Industry
It services
Company size
501 - 1,000 Employees
Headquarters location
Tampa, FL, US
Year founded
1999