IT Support Technician
$55K - $65K/yr
Reports To The IT Support Technician will report to the Service Desk Team Lead. Job Overview The IT Support Technician role is the foundation of MHD IT support. As the first point of contact with ...
Quick apply
IT Support Technician
$55K - $65K/yr
Reports To The IT Support Technician will report to the Service Desk Team Lead. Job Overview The IT Support Technician role is the foundation of MHD IT support. As the first point of contact with ...
IT Support Technician
Kings Mountain, NC · On-site
$20.75 - $28.50/hr
We are looking for experienced IT Support Technicians to join an enterprise IT support project as an Independent Contractor, providing on-site support to one of our clients in North Carolina. Key ...
New
IT Support Technician
Kings Mountain, NC · On-site
$20.75 - $28.50/hr
We are looking for experienced IT Support Technicians to join an enterprise IT support project as an Independent Contractor, providing on-site support to one of our clients in North Carolina. Key ...
New
IT Support Technician
Fort Lauderdale, FL · On-site
$20.50 - $28/hr
The IT Support Technician plays a critical role in maintaining the technological infrastructure of ... Analytical skills help in diagnosing problems efficiently and determining the best solutions.
Quick apply
IT Support Technician
Fort Lauderdale, FL · On-site
$20.50 - $28/hr
The IT Support Technician plays a critical role in maintaining the technological infrastructure of ... Analytical skills help in diagnosing problems efficiently and determining the best solutions.
IT Support Technician
Plano, TX · On-site
$25 - $30/hr
Our client is looking for a polished, articulate, and highly professional IT Support Technician to join a growing team in Plano. This is more than a help desk role -- it's a visible, business ...
Quick apply
IT Support Technician
Plano, TX · On-site
$25 - $30/hr
Our client is looking for a polished, articulate, and highly professional IT Support Technician to join a growing team in Plano. This is more than a help desk role -- it's a visible, business ...
IT Support Technician
Charleston, SC · On-site
$42K - $55K/yr
Sentinel Blue is looking for an IT Support Technician to join our Operations team on a hybrid basis ... Receive, triage, and analyze IT service requests, incidents, and other tasks, and work to resolve ...
IT Support Technician
Charleston, SC · On-site
$42K - $55K/yr
Sentinel Blue is looking for an IT Support Technician to join our Operations team on a hybrid basis ... Receive, triage, and analyze IT service requests, incidents, and other tasks, and work to resolve ...
IT Support Technician
Charleston, SC · On-site
$42K - $55K/yr
Sentinel Blue is looking for an IT Support Technician to join our Operations team on a hybrid basis ... Receive, triage, and analyze IT service requests, incidents, and other tasks, and work to resolve ...
Quick apply
IT Support Technician
Charleston, SC · On-site
$42K - $55K/yr
Sentinel Blue is looking for an IT Support Technician to join our Operations team on a hybrid basis ... Receive, triage, and analyze IT service requests, incidents, and other tasks, and work to resolve ...
IT Support Technician
Waterville, ME · On-site
$21.50 - $29.50/hr
Job Title: IT Support Technician Location: Waterville, ME (Fully Onsite) Duration: Full-Time Rate: 23-24/hr W2 Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized to work in the U.
Quick apply
IT Support Technician
Waterville, ME · On-site
$21.50 - $29.50/hr
Job Title: IT Support Technician Location: Waterville, ME (Fully Onsite) Duration: Full-Time Rate: 23-24/hr W2 Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized to work in the U.
IT Support Technician
Virginia Beach, VA · On-site
$50K - $65K/yr
IT Support Technician BMZ USA, Inc. develops and manufactures advanced lithium-ion battery systems for a wide range of applications. As part of the global BMZ Group, we combine innovation, quality ...
IT Support Technician
Virginia Beach, VA · On-site
$50K - $65K/yr
IT Support Technician BMZ USA, Inc. develops and manufactures advanced lithium-ion battery systems for a wide range of applications. As part of the global BMZ Group, we combine innovation, quality ...
IT Support Technician
Waterville, ME · On-site
$21.50 - $29.50/hr
Job Title: IT Support Technician Location: Waterville, ME (Fully Onsite) Duration: Full-Time Rate: 23-24/hr W2 Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized to work in the U.
Quick apply
IT Support Technician
Waterville, ME · On-site
$21.50 - $29.50/hr
Job Title: IT Support Technician Location: Waterville, ME (Fully Onsite) Duration: Full-Time Rate: 23-24/hr W2 Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized to work in the U.
IT Support Technician / Junior Systems Administrator
Hampton, VA · On-site
$17 - $20/hr
Computer Technician * Desktop Support Analyst Skills * Active Directory * Windows Server ... About Endurance IT Services Endurance IT Services provides Managed IT Services, Cybersecurity ...
IT Support Technician / Junior Systems Administrator
Hampton, VA · On-site
$17 - $20/hr
Computer Technician * Desktop Support Analyst Skills * Active Directory * Windows Server ... About Endurance IT Services Endurance IT Services provides Managed IT Services, Cybersecurity ...
IT Support Technician
Tempe, AZ · On-site
$21 - $28.75/hr
The Information Technology (IT) Support Technician is responsible for the support of end users and ... Rotate and log back-up * Identify and resolve problems in a timely manner; gather and analyze ...
IT Support Technician
Tempe, AZ · On-site
$21 - $28.75/hr
The Information Technology (IT) Support Technician is responsible for the support of end users and ... Rotate and log back-up * Identify and resolve problems in a timely manner; gather and analyze ...
IT Support Technician
Westlake, OH · On-site
$20 - $22/hr
We are seeking an IT Support Technician to join our team! You will resolve computer-related issues for our clients in a wide array of industries. ROLE AND RESPONSIBILITIES * Provide remote and on ...
Quick apply
IT Support Technician
Westlake, OH · On-site
$20 - $22/hr
We are seeking an IT Support Technician to join our team! You will resolve computer-related issues for our clients in a wide array of industries. ROLE AND RESPONSIBILITIES * Provide remote and on ...
IT Support Technician
Irvine, CA · Hybrid
$23 - $31.75/hr
Please visit our website for more details: IT Support Technician - The IT Support Technician will manage all aspects of Vega's IT infrastructure, including but not limited to, phone systems, virtual ...
IT Support Technician
Irvine, CA · Hybrid
$23 - $31.75/hr
Please visit our website for more details: IT Support Technician - The IT Support Technician will manage all aspects of Vega's IT infrastructure, including but not limited to, phone systems, virtual ...
IT Support Technician
Irvine, CA · On-site
$23 - $31.75/hr
Please visit our website for more details: IT Support Technician - The IT Support Technician will manage all aspects of Vega's IT infrastructure, including but not limited to, phone systems, virtual ...
IT Support Technician
Irvine, CA · On-site
$23 - $31.75/hr
Please visit our website for more details: IT Support Technician - The IT Support Technician will manage all aspects of Vega's IT infrastructure, including but not limited to, phone systems, virtual ...
IT Support Technician
Painted Post, NY · On-site
$18.25 - $25/hr
The Fountain Group is seeking an IT Support Technician to provide technical assistance and support for incoming service requests related to computer systems, software, hardware, and infrastructure.
IT Support Technician
Painted Post, NY · On-site
$18.25 - $25/hr
The Fountain Group is seeking an IT Support Technician to provide technical assistance and support for incoming service requests related to computer systems, software, hardware, and infrastructure.
IT Support Technician
Saginaw, MI · On-site
$19 - $26.25/hr
... Entry-Level IT Support Technician provides first-level technical assistance and support to end ... Strong problem solving and analytical skills. * Excellent customer service and interpersonal ...
IT Support Technician
Saginaw, MI · On-site
$19 - $26.25/hr
... Entry-Level IT Support Technician provides first-level technical assistance and support to end ... Strong problem solving and analytical skills. * Excellent customer service and interpersonal ...
IT Support Technician
Eugene, OR · On-site
$20 - $25/hr
Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...
Quick apply
IT Support Technician
Eugene, OR · On-site
$20 - $25/hr
Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...
IT Support Technician
Burlington, WA · On-site
$20 - $25/hr
Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...
Quick apply
IT Support Technician
Burlington, WA · On-site
$20 - $25/hr
Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...
IT Support Technician
Florence, OR · On-site
$20 - $25/hr
Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...
IT Support Technician
Florence, OR · On-site
$20 - $25/hr
Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...
IT Support Technician
Ketchikan, AK · On-site
$20 - $25/hr
Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...
IT Support Technician
Ketchikan, AK · On-site
$20 - $25/hr
Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...
It Support Technician Analyst information
See salary details
$14.66 - $17.44
1% of jobs
$17.44 - $20.21
8% of jobs
$22.62 is the 25th percentile. Wages below this are outliers.
$20.21 - $22.99
18% of jobs
The median wage is $25.70 / hr.
$22.99 - $25.76
23% of jobs
$25.76 - $28.54
14% of jobs
$30.73 is the 75th percentile. Wages above this are outliers.
$28.54 - $31.32
14% of jobs
$31.32 - $34.09
9% of jobs
$34.09 - $36.87
4% of jobs
$36.87 - $39.64
3% of jobs
$39.64 - $42.42
3% of jobs
$42.42 - $45.19
2% of jobs
$14
$28
$45
How much do it support technician analyst jobs pay per hour?
As of Sep 8, 2026, the average hourly pay for it support technician analyst in the United States is $28.05, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $31.49 per hour, depending on experience, location, and employer.
What cities are hiring for It Support Technician Analyst jobs?
Cities with the most It Support Technician Analyst job openings:
What states have the most It Support Technician Analyst jobs?
States with the most job openings for It Support Technician Analyst jobs include:
What are popular job titles related to It Support Technician Analyst jobs?
For It Support Technician Analyst jobs, the most frequently searched job titles are:
IT Support Technician
West Palm Beach, FL
MHD Communications •Â
Telecommunications • 11 - 50 employees11 - 50 employees
$55K - $65K/yr
Full-time
Re-posted 21 days ago
Job description
Reports To
The IT Support Technician will report to the Service Desk Team Lead.
Job Overview
The IT Support Technician role is the foundation of MHD IT support. As the first point of contact with clients, this role sets the tone of communication with the clients, establishes, and maintains the
working relationship. To be successful in this role, the IT Support Technician resolves problems in a timely manner, communicates appropriately with clients, resolve tickets on first contact, resolve
tickets that are escalated from the IT Support Technicians and have the ability to resolve or escalate problem tickets to the Service Desk Team Lead as necessary within established guidelines, as
well as create meaningful and prompt time entries in problem tickets.
Goals:
Meet or exceed SLA times for support work.
Maintain 90%-time utilization rate.
Learn new systems, technologies, and/or procedures to grow in the role, or beyond the role.
Responsibilities and Duties
Always maintain excellent communication and relationships with clients.
Take client requests as they come in.
Create problem tickets and resolve or escalate to Service Desk Team Lead as necessary.
Work problem tickets as scheduled/assigned, escalate as necessary.
Perform onsite work as scheduled/assigned.
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
Make sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
Maintain ticket time entries as work is being done.
Maintain or supplement documentation within MHD documentation guidelines.
Follow documented procedures for client system changes.
Submit timesheets at or before the specified time.
Qualifications
This role requires 2-4 years of IT support experience (MSP experience preferred).
Technical skills include knowledge of Microsoft Windows 10 operating system, use and support of Microsoft Office applications, support of common business applications, user account
creation and maintenance in Active Directory / Microsoft 365, ability to follow written instructions, general understanding of networking (wired and wireless), general understanding of
printers, and general understanding of VOIP telephone systems.
An IT Support Technician is a good communicator (both written and oral), is a critical thinker, is detail-oriented, enjoys serving others, and is eager to learn.
Working knowledge of virtualization, VMWare, or equivalent.
Strong knowledge of systems and networking software, hardware, and networking protocols.
Experience with scripting and automation tools.
Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster
recovery protocols.
Certifications are not required. However, basic certifications from such organizations as CompTIA (ITF+, A+, Network+), Cisco (CCT, CCNA), and Microsoft (MS365 Fundamentals, MTA)
will be welcomed accordingly.
The IT Support Technician will report to the Service Desk Team Lead.
Job Overview
The IT Support Technician role is the foundation of MHD IT support. As the first point of contact with clients, this role sets the tone of communication with the clients, establishes, and maintains the
working relationship. To be successful in this role, the IT Support Technician resolves problems in a timely manner, communicates appropriately with clients, resolve tickets on first contact, resolve
tickets that are escalated from the IT Support Technicians and have the ability to resolve or escalate problem tickets to the Service Desk Team Lead as necessary within established guidelines, as
well as create meaningful and prompt time entries in problem tickets.
Goals:
Meet or exceed SLA times for support work.
Maintain 90%-time utilization rate.
Learn new systems, technologies, and/or procedures to grow in the role, or beyond the role.
Responsibilities and Duties
Always maintain excellent communication and relationships with clients.
Take client requests as they come in.
Create problem tickets and resolve or escalate to Service Desk Team Lead as necessary.
Work problem tickets as scheduled/assigned, escalate as necessary.
Perform onsite work as scheduled/assigned.
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
Make sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
Maintain ticket time entries as work is being done.
Maintain or supplement documentation within MHD documentation guidelines.
Follow documented procedures for client system changes.
Submit timesheets at or before the specified time.
Qualifications
This role requires 2-4 years of IT support experience (MSP experience preferred).
Technical skills include knowledge of Microsoft Windows 10 operating system, use and support of Microsoft Office applications, support of common business applications, user account
creation and maintenance in Active Directory / Microsoft 365, ability to follow written instructions, general understanding of networking (wired and wireless), general understanding of
printers, and general understanding of VOIP telephone systems.
An IT Support Technician is a good communicator (both written and oral), is a critical thinker, is detail-oriented, enjoys serving others, and is eager to learn.
Working knowledge of virtualization, VMWare, or equivalent.
Strong knowledge of systems and networking software, hardware, and networking protocols.
Experience with scripting and automation tools.
Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster
recovery protocols.
Certifications are not required. However, basic certifications from such organizations as CompTIA (ITF+, A+, Network+), Cisco (CCT, CCNA), and Microsoft (MS365 Fundamentals, MTA)
will be welcomed accordingly.
About MHD Communications
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
11 - 50 Employees
Headquarters location
Tampa, FL, US
Year founded
2003