... Remote As a Workforce Identity and Access Management (WIAM) Manager within Enterprise Technology ... Disclaimer: The information above describes the general nature and level of work performed by ...
... Remote As a Workforce Identity and Access Management (WIAM) Manager within Enterprise Technology ... Disclaimer: The information above describes the general nature and level of work performed by ...
... Remote As a Workforce Identity and Access Management (WIAM) Manager within Enterprise Technology ... Disclaimer: The information above describes the general nature and level of work performed by ...
... Remote As a Workforce Identity and Access Management (WIAM) Manager within Enterprise Technology ... Disclaimer: The information above describes the general nature and level of work performed by ...
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Remote It Manager information
What are the key skills and qualifications needed to thrive in the remote IT manager position, and why are they important?
To excel as a Remote IT Manager, a robust background in information technology, leadership, and project management is essential, often supported by a bachelor’s degree in IT or a related field. Familiarity with cloud platforms (like AWS or Azure), enterprise software, network security protocols, and certifications such as CompTIA, PMP, or ITIL are typically expected. Exceptional communication, problem-solving abilities, and time management are critical soft skills for success in distributed teams. These skills ensure smooth IT operations, effective virtual collaboration, and the ability to address technical challenges promptly in a remote environment.
What does a remote IT manager do?
A Remote IT Manager oversees an organization's IT infrastructure, ensuring systems run smoothly, securely, and efficiently from a remote location. They manage IT teams, implement technology strategies, troubleshoot technical issues, and ensure cybersecurity best practices. Communication and collaboration tools are essential for coordinating with teams and supporting business operations across different locations.
What are some common challenges faced by remote IT managers and how can they be addressed?
Remote IT Managers often encounter challenges such as coordinating across time zones, ensuring consistent communication, and maintaining network security for a distributed workforce. Leveraging collaboration tools like Slack, Teams, and project management platforms helps streamline communication, while implementing strict security protocols supports data protection. Regular virtual check-ins and clear documentation can also foster team cohesion and transparency. Proactively addressing these challenges enables Remote IT Managers to keep their teams productive and IT systems running smoothly no matter where employees are located.

Workforce Identity and Access Management (WIAM) Manager
Dover, DE • On-site, Remote
Full-time
PTO
Posted 5 days ago
Job description
Workforce Identity and Access Management (WIAM) Manager
Wilmington, DE
Monday - Friday 8:00 - 5:00 EDT + On-Call
Remote
As a Workforce Identity and Access Management (WIAM) Manager within Enterprise Technology (ET), you will lead a global cybersecurity team responsible for WIAM governance, products, service delivery, audit readiness, risk reduction, user experience, and alignment with cyber security, technology, and business priorities.
Some of the things you'll be doing...
- Lead, coach, and develop a global IAM cyber security team.
- Serve as product owner for Workforce IAM, defining roadmaps that support cybersecurity and technology goals, business requirements, regulatory expectations, operational stability, and cyber risk reduction.
- Mature IAM platforms and processes.
- Own IAM change, incident, problem, release, escalation, on-call, root cause, remediation, hypercare, and lessons-learned processes.
- Improve service quality through meeting or exceeding SLAs, ticket triage, automation, documentation, runbooks, peer reviews, and continuous improvement practices.
- Lead IAM and Privileged Access Management (PAM) governance, entitlement reviews, compliance evidence, audit responses, and control improvements aligned to cybersecurity frameworks and regulatory expectations.
- Lead joiner, mover, leaver, human and non-human identity lifecycle processes.
- Drive automation and modernization of WIAM workflows including provisioning, deprovisioning, certifications, application onboarding, and access controls.
- Establish and report on OKRs and KPIs.
- Manage vendor relationships, budgets, costs, and delivery outcomes.
What technical skills, experience and qualifications do you need?
- 8 years of proven experience leading global IT or cybersecurity teams with accountability for service delivery, operational excellence, and continuous improvement.
- Strong Workforce IAM experience across governance, lifecycle management, access management, certifications, authentication, directory services, and related controls.
- Experience with SailPoint, Microsoft Entra ID, Active Directory, ServiceNow, HashiCorp, and related IAM technologies.
- Ability to translate business, risk, audit, compliance, and operational requirements into practical IAM controls, roadmaps, governance models, and measurable outcomes.
- Experience with Agile, Waterfall, or hybrid delivery models, including prioritization, requirements gathering, backlog management, and project execution.
- Strong service mindset with experience improving customer satisfaction, policies, standards, procedures, compliance evidence, and measurable IAM outcomes.
- Strong stakeholder, vendor, communication, analytical, troubleshooting, and cross-functional collaboration skills.
- CISSP, CISM, or technology-specific certifications in SailPoint, Microsoft, security, or identity technologies preferred.
#CSC #CSCCareers #LI-HL1
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
- CSC is a great place to work with smart and dedicated people.
- We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
- We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
- Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
- CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
- As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.
About CSC
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
5,001 - 10,000 Employees
Headquarters location
Wilmington, DE, US