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Technical Infrastructure Program Manager Jobs in Delaware

J.P. Morgan

Lead Technical Program Manager

Wilmington, DE · On-site

$125K - $162K/yr

As a Lead Technical Program Manager with JPMorgan Chase within the Enterprise Technology - Infrastructure Platforms Data & Specialty Services Group, you will drive the successful delivery of complex ...

JP Morgan Chase

Lead Technical Program Manager

Wilmington, DE · On-site

$125K - $162K/yr

As a Lead Technical Program Manager with JPMorgan Chase within the Enterprise Technology - Infrastructure Platforms Data & Specialty Services Group, you will drive the successful delivery of complex ...

JP Morgan Chase

Lead Technical Program Manager

Wilmington, DE · On-site

$125K - $162K/yr

As a Lead Technical Program Manager in Corporate Technology - Treasury Chief Investment Office, you will drive the successful delivery of complex technology projects and programs that will help ...

JP Morgan Chase

Lead Technical Program Manager

Wilmington, DE · On-site

$125K - $162K/yr

As a Lead Technical Program Manager in Corporate Technology, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm.

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Technical Infrastructure Program Manager information

What does a Technical Infrastructure Program Manager do?

A Technical Infrastructure Program Manager oversees projects related to a company's IT infrastructure, such as networks, servers, and data centers. They coordinate between technical teams, stakeholders, and vendors to ensure projects are delivered on time and meet business requirements. Responsibilities include planning, budgeting, risk management, and ensuring that infrastructure aligns with organizational goals. They also help resolve technical challenges and maintain effective communication across teams.

What are some common challenges Technical Infrastructure Program Managers face when coordinating cross-functional teams?

Technical Infrastructure Program Managers often encounter challenges in aligning priorities among engineering, operations, and business stakeholders. Navigating competing deadlines and balancing technical constraints with business objectives requires strong communication and negotiation skills. Additionally, managing risks related to infrastructure scalability or security and ensuring clear documentation across teams are critical for successful project delivery. Maintaining transparency and fostering collaboration help address these challenges effectively.

What are the key skills and qualifications needed to thrive as a Technical Infrastructure Program Manager, and why are they important?

To thrive as a Technical Infrastructure Program Manager, you need strong project management skills, a solid understanding of IT infrastructure concepts, and relevant experience, often supported by a degree in computer science or engineering. Familiarity with project management tools like Jira or Microsoft Project, and certifications such as PMP or ITIL, are commonly required. Exceptional communication, problem-solving, and leadership skills help you coordinate cross-functional teams and manage stakeholders effectively. These skills are crucial for ensuring the successful delivery of complex infrastructure projects on time and within budget.

What is the difference between Technical Infrastructure Program Manager vs Network Engineer?

AspectTechnical Infrastructure Program ManagerNetwork Engineer
CredentialsProject management certifications (PMP), technical knowledgeNetworking certifications (CCNA, CCNP), technical degrees
Work EnvironmentCross-functional teams, project planning, strategic oversightNetwork design, implementation, troubleshooting
Industry UsageIT, telecommunications, large enterprisesIT, telecommunications, data centers

The Technical Infrastructure Program Manager focuses on overseeing infrastructure projects, coordinating teams, and ensuring strategic goals are met. In contrast, a Network Engineer specializes in designing, implementing, and maintaining network systems. While both roles require technical knowledge, the Program Manager emphasizes project management and coordination, whereas the Network Engineer concentrates on technical network operations.

Is being a technical infrastructure program manager a good career?

A technical infrastructure program manager oversees the planning and execution of complex IT infrastructure projects, requiring strong project management and technical skills. The role offers opportunities for advancement in technology companies and typically involves coordinating teams, managing budgets, and ensuring system reliability. It can be a stable and rewarding career for those with a background in IT, engineering, or related fields.

What job categories do people searching Technical Infrastructure Program Manager jobs in Delaware look for?

The top searched job categories for Technical Infrastructure Program Manager jobs in Delaware are:

What cities in Delaware are hiring for Technical Infrastructure Program Manager jobs?

Cities in Delaware with the most Technical Infrastructure Program Manager job openings:

Technical Infrastructure Program Manager jobs near you

Lead Technical Program Manager

JPMorgan Chase & Co.

Wilmington, DE • On-site

$125K - $162K/yr

Full-time

Medical, Retirement

Re-posted 5 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 495 frontline employees who took The Breakroom Quiz

72nd of 171 rated banks

Job description


Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager with JPMorgan Chase within the Enterprise Technology - Infrastructure Platforms Data & Specialty Services Group, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job responsibilities
  • Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
  • Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements
  • Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
  • Develops and executes comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
  • Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements
  • Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
  • Collaborates with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
  • Utilizes advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
  • Champions agile delivery practices and continuous improvement, fostering a culture of continuous learning and innovation within the team
  • Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards

Required qualifications, capabilities, and skills
  • 5+ years of experience or equivalent expertise in technical program management and product delivery, leading complex technology projects and programs in a large organization
  • Demonstrated ability to execute operational management and change readiness activities
  • Strong understanding of delivery and a proven track record of implementing continuous improvement processes
  • Experience in product or platform-wide release management, in addition to deployment processes and strategies
  • Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
  • Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
  • Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
  • Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
  • Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities

Preferred qualifications, capabilities, and skills
  • Proficient knowledge of the product development life cycle, design, and data analytics
  • Experience of ServiceNOW or similar workflow technologies
  • Experience of platform as a product

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

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