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Remote It Consultant Jobs in Delaware (NOW HIRING)

ChristianaCare

Coder III -REMOTE

Newark, DE · On-site +1

This position is 100% remote and we encourage national candidates to apply * We provide equipment ... Associate or Bachelor Science degree in Health Information Technology preferred. * An equivalent ...

ChristianaCare

Coder III- REMOTE

Newark, DE · On-site +1

This position is 100% remote and we encourage national candidates to apply * We provide equipment ... Associate or Bachelor Science degree in Health Information Technology preferred. * An equivalent ...

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All JobsIt Consultant JobsRemote It Consultant JobsRemote It Consultant Jobs in Delaware

Remote It Consultant information

What does a remote IT consultant do?

A Remote IT Consultant provides expert advice and solutions to businesses on their information technology needs while working from a remote location. Their responsibilities can include assessing current IT systems, recommending improvements, implementing new technologies, troubleshooting technical issues, and ensuring cybersecurity measures are in place. By working remotely, they use digital communication tools to collaborate with clients and teams across different locations. This role allows companies to access specialized IT expertise without the need for on-site presence.

What does a remote IT consultant do?

As a remote IT consultant, you work from home or a satellite office to evaluates a company’s IT system and perform infrastructure maintenance, upgrades, and installations. Your responsibilities include analyzing and diagnosing an infrastructure and meeting client needs with technological solutions. You may assist the current IT team within a business, troubleshoot issues on an as-needed basis, or implement a completely new system. Other duties include analyzing security threats, training staff, and producing detailed reports on the efficiency of the system. Working remotely allows you to pick up work on a freelance basis, but you can also find full-time roles.

What are the key skills and qualifications needed to thrive as a remote IT consultant?

To thrive as a Remote IT Consultant, you need strong analytical and problem-solving skills, a solid understanding of IT infrastructure, and a relevant degree or certifications such as CompTIA, Cisco, or Microsoft. Familiarity with remote collaboration tools, cloud platforms, and ticketing systems is crucial for effective client support and project management. Excellent communication, self-motivation, and time management skills help consultants build trust and deliver solutions efficiently in a remote setting. These abilities ensure high-quality service delivery, client satisfaction, and the ability to address technical issues promptly from any location.

What are some common challenges faced by remote IT consultants, and how can they be effectively managed?

Remote IT consultants often encounter challenges such as coordinating with clients across different time zones, maintaining clear communication, and handling technical issues without onsite access. To manage these, it’s important to establish regular check-in meetings, use collaborative tools for documentation and project tracking, and develop strong troubleshooting skills for remote diagnostics. Proactively setting expectations with clients and maintaining flexible, organized work habits can significantly enhance productivity and client satisfaction.

What is the difference between Remote It Consultant vs Remote Network Technician?

AspectRemote It ConsultantRemote Network Technician
Required CredentialsIT certifications (e.g., CompTIA, Cisco), relevant experienceNetworking certifications (e.g., Cisco CCNA), technical skills
Work EnvironmentAdvisory, project-based, client-facingTechnical support, troubleshooting, network setup
Employer & Industry UsageConsulting firms, IT service providers, corporate IT departmentsTelecommunications, IT support companies, enterprise networks
Search & Comparison IntentUnderstanding consulting roles, project scopeTechnical troubleshooting, network setup

The Remote It Consultant and Remote Network Technician roles share overlapping skills like certifications and remote work environments. However, the consultant focuses on advising clients and managing projects, while the technician handles technical troubleshooting and network setup. Both roles are vital in IT but serve different functions within organizations and client engagements.

Are remote IT consultants well paid?

Remote IT consultants generally earn competitive salaries that vary based on experience, specialization, and certifications such as Cisco or Microsoft. They often have the flexibility to set their rates or work through agencies, with many earning above average wages in the tech industry. Compensation can also include benefits like flexible schedules and remote work allowances.

What is the best remote IT job to work remotely?

Remote IT consulting roles, such as remote IT support, network administration, cybersecurity analyst, and cloud solutions architect, are among the best options for working remotely. These jobs often require strong technical skills, certifications like CompTIA or Cisco, and the ability to work independently with remote collaboration tools.
More about Remote It Consultant jobs

What are the most commonly searched types of It Consultant jobs in Delaware?

The most popular types of It Consultant jobs in Delaware are:

What are popular job titles related to Remote It Consultant jobs in Delaware?

For Remote It Consultant jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Remote It Consultant jobs in Delaware look for?

The top searched job categories for Remote It Consultant jobs in Delaware are:

Remote It Consultant jobs near you
Infographic showing various Remote It Consultant job openings in Delaware as of August 2026, with employment types broken down into 60% Full Time, 9% Part Time, and 31% Contract. Highlights an 100% Remote job distribution.

Engineer, Client Services

Wilmington, DE • On-site, Remote

IT Solutions Consulting LLC
IT Services • 201 - 500 employees
Learn more about IT Solutions Consulting LLCexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Description
About ITS:
Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want you to be a part of a fast-growing Managed Service Provider specializing in providing high-end technology solutions to small and mid-market businesses. IT Solutions is a nationally recognized leader in the IT space, with over 25 years of experience and thousands of satisfied clients. Join and grow with us, as we continue to innovate new ways to help businesses Experience Excellence.
Job Summary:
The Engineer, Client Services is part of the Managed Services team responsible for supporting one (or multiple) clients and handling inbound and escalated inquiries for the client's products and services. The ideal candidate is a dedicated, relentless problem solver who applies logic and an instinctive approach to resolving technical issues. At IT Solutions, most of our clients rely on us as their sole technological resource. This person should enjoy learning new technologies on the fly while solving diverse technical challenges. The candidate should understand the value of best practices and have the foresight to thoroughly consider all potential outcomes before making impactful changes. The ability to manage the stress of client-down situations is an absolute must, and it is paramount to always provide excellent customer service.
Requirements
Responsibilities:
  • Answering technical service calls and creating customer tickets.
  • Must have excellent troubleshooting skills, be able to triage a customer's issue, getting to the root of the problem in a timely matter and document issue(s).
  • Provides phone support to end users with an enthusiastic attitude to analyze, troubleshoot and resolve issues to customer's satisfaction.
  • Ensures creation of tickets and escalation to appropriate group(s).
  • Analyzes and troubleshoots the logs and tracks the nature and resolution of problems and can perform all levels of routing incident analysis.
  • Work regularly with the client's internal service and project coordinators who assign tickets.
  • To troubleshoot and resolve equipment, configuration and affected problems and to track vendor support cases through to problem resolution on production issues.
  • Provide superior service to customers and clients with limited supervision consistently.
  • To carry out testing of new features, and functionality as required and to help develop plans to implement and verify that they are operating correctly in the live network.
  • Provides emergency on-call support on a rotating schedule.
  • Maintains excellent communication with Network Operation Center team on all tasks and projects. Responsible for communicating with customers, peers, team and managers regarding incident and change management. Creates and maintains good technical documentation
  • Travel onsite to the client office as defined to provide services. Days not spent traveling will be worked onsite at IT Solutions or, at times, working from home.

Experience
Knowledge, Skills, and Abilities:
  • Confident and comfortable with client facing activity.
  • Strong oral and written communication skills
  • Communicate effectively with internal team members, customers, clients, and stakeholders.
  • Maintains the ability to stay organized and be detail oriented.
  • Demonstrates a passion for solving problems or helping others and take the initiative in driving continuous improvement/execution excellence.
  • Exceptional organizational skills, including the ability to self-manage and multi-task effectively and accurately in a fast-paced and dynamic environment.
  • Understanding of all Microsoft 365 offerings, as well as a basic understanding of Active Directory.
  • Ability to lift at least 50 pounds and be comfortable with climbing up step ladders.

Required Skills and Experience:
  • Bachelor's Degree, or equivalent level of experience in related field
  • 3 years in a helpdesk role, triaging reported issues and incidents by customers.
  • 2+ years' work experience as a Network Administrator installing, configuring, maintaining, and troubleshooting network, data center and security technologies.
  • Experience in implementation, configuration, management, and troubleshooting of the following technologies:
  • Windows Server 2008-16;
  • Remote Desktop Services (Multi-Server Farm w/ Secure Gateway);
  • Active Directory and Group Policy;
  • SSL Certificates
  • Microsoft Exchange 2010-16
  • Office 365 Exchange Online & Office 365 SharePoint Online
  • VMWare ESXi and vCenter Server
  • Cisco ASA and SonicWall firewalls
  • Remote Access VPNs and Site-to-Site VPNs
  • Basic router and switch configurations (VLAN / Redundant WAN)
  • Wireless Access Points and/or Controllers

Certificates, Licenses, Registrations
  • CompTIA A+, Microsoft Windows, Apple macOS certification, Cisco Certifications not required but would be a plus
  • Must have reliable transportation. The majority of work is to be done at client offices with some work to be done from your home.

Compensation Package
ITS offers a full benefits package, including:
  • Rich Medical and prescription plans
  • Dental & Vision
  • Paid Holidays and Flexible Paid Time Off
  • 401K/401K Roth with Safe Harbor matching
  • Stock Appreciation Rights
  • Company-paid life insurance, long-term and short-term disability insurance
  • Company-paid mental health support & financial wellness services
  • FSA for medical and dependent care
  • HSA option with compatible medical plan
  • Company-paid training, materials, and exams
  • Performance-based bonuses

IT Solutions is an equal employment opportunity employer that provides opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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