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Remote It Helpdesk Trainee Jobs in Rochester, NY

HSS Careers

Remote Sales Agent

Rochester, NY · Remote

$69K - $150K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy ... information about their benefits and protection options. You'll educate clients, recommend ...

HSS Careers

Remote Sales Specialist

Rochester, NY · Remote

$69K - $150K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy ... information about their benefits and protection options. You'll educate clients, recommend ...

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Showing results 21-40

All JobsIt Helpdesk JobsRemote It Helpdesk Trainee JobsRemote It Helpdesk Trainee Jobs in Rochester, NY

Remote It Helpdesk Trainee information

See Rochester, NY salary details

$12

$22

$33

How much do remote it helpdesk trainee jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote it helpdesk trainee in Rochester, NY is $22.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.

What is the difference between Remote It Helpdesk Trainee vs Remote IT Support Specialist?

AspectRemote It Helpdesk TraineeRemote IT Support Specialist
CertificationsEntry-level, often no certifications required or basic certificationsRelevant certifications like CompTIA A+, Network+ preferred
Work EnvironmentTraining environment, supervised, learning-focusedOperational environment, providing ongoing support to users
Job ResponsibilitiesAssisting with basic troubleshooting, learning IT support processesResolving technical issues, maintaining systems, supporting users

The Remote It Helpdesk Trainee is an entry-level role focused on learning and assisting with basic IT support tasks under supervision. In contrast, the Remote IT Support Specialist is a more experienced position responsible for resolving complex technical issues independently. While both roles involve remote support and require foundational IT knowledge, the trainee role emphasizes training and skill development, whereas the specialist role involves active problem-solving and system management.

What are popular job titles related to Remote It Helpdesk Trainee jobs in Rochester, NY?

For Remote It Helpdesk Trainee jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Remote It Helpdesk Trainee jobs in Rochester, NY look for?

The top searched job categories for Remote It Helpdesk Trainee jobs in Rochester, NY are:

Remote It Helpdesk Trainee jobs near you
Infographic showing various Remote It Helpdesk Trainee job openings in Rochester, NY as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,512 per year, or $22.8 per hour.

Remote Travel Customer Support Specialist

Hallford Travels

Rochester, NY • Remote

Full-time

Re-posted 21 days ago

Job description

We are seeking friendly, dependable, and service-oriented individuals to join our team as a Remote Travel Customer Support Specialist. In this role, you will assist clients with travel-related questions, help coordinate travel arrangements, and provide support throughout the travel planning process.
This opportunity is well suited for individuals who enjoy helping others, have strong communication skills, and are interested in working in the travel industry from a remote environment.
Client Support & Travel Assistance
In this role, you will:

  • Provide excellent customer service to clients planning travel
  • Assist with researching and coordinating travel options including cruises, vacation packages, tours, and hotel accommodations
  • Respond to client questions and provide helpful travel information
  • Communicate with travel suppliers to confirm reservations and travel details
  • Maintain accurate records of client interactions and bookings
  • Stay informed on travel promotions, supplier updates, and destination information
  • Provide support to clients before and after travel when needed

Skills & Qualifications
Successful candidates typically demonstrate:

  • Strong customer service and communication skills
  • Ability to work independently in a remote environment
  • Comfortable using email, online platforms, and basic computer tools
  • Organized with strong attention to detail
  • Positive attitude and professional communication style

Previous experience in customer service or travel is helpful but not required.
What We Offer

  • Remote work opportunity
  • Flexible scheduling options
  • Access to travel industry training and resources
  • Ongoing support from an experienced travel team
  • Travel industry perks and supplier discounts when available

Apply