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Remote It Helpdesk Trainee Jobs (NOW HIRING)

Alerio Technology Group

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IT Helpdesk Technician

Denver, CO · Remote

We are looking for a dedicated IT Helpdesk Technician to join our team. The successful candidate will be responsible for providing technical support to our clients through a ticketing system. This ...

Wipfli Advisory LLC

IT Helpdesk Internship

Eau Claire, WI · Remote

$19/hr

Role Summary The HelpDesk Intern supports the day to day hardware and technology needs for the firm ... Provide excellent customer service support (both on-site and remote) to Firm associates for basic ...

Carports Anywhere

IT Specialist

Starke, FL · On-site +1

Flexible schedule Job Title : Remote IT Support Specialist Position Type : Part-Time, Remote (Prefer Candidates that live in Florida) About the Role Carports Anywhere located in Starke, FL is seeking ...

Quest Media and Supply

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IT Helpdesk Technician

Sacramento, CA · Remote

$15 - $20/hr

The Help Desk Analyst is responsible for providing technical support to end-users by ... Collaborate with other IT team members and internal teams to identify and implement solutions to ...

Evolve Systems

$26 - $33/hr

... for IT security and data protection Work collaboratively with a remote IT team Qualifications Veteran discharged between 2012 2025 encouraged to apply No prior IT experience required Good ...

Foundever

Required Language Romanian, German, English Employment Type Full time Contract Type Permanent Description Are you our next IT Helpdesk Administrator? Do you want to take your first step into an IT ...

Lancesoft

Helpdesk / Remote Support Engineers

San Jose, CA · On-site +1

$23.50 - $31.75/hr

Requirements: • 2+ years in IT helpdesk or desktop support roles. • Proficiency in Microsoft 365, Windows troubleshooting, and remote support tools. • Strong written and verbal communication ...

TopDog Law

IT Help Desk Specialist

We are seeking an experienced and highly motivated IT Helpdesk Specialist to provide responsive, high-quality technical support to a remote workforce. This role is ideal for someone who thrives in a ...

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Remote It Helpdesk Trainee information

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How much do remote it helpdesk trainee jobs pay per hour?

As of May 29, 2026, the average hourly pay for remote it helpdesk trainee in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Remote It Helpdesk Trainee vs Remote IT Support Specialist?

AspectRemote It Helpdesk TraineeRemote IT Support Specialist
CertificationsEntry-level, often no certifications required or basic certificationsRelevant certifications like CompTIA A+, Network+ preferred
Work EnvironmentTraining environment, supervised, learning-focusedOperational environment, providing ongoing support to users
Job ResponsibilitiesAssisting with basic troubleshooting, learning IT support processesResolving technical issues, maintaining systems, supporting users

The Remote It Helpdesk Trainee is an entry-level role focused on learning and assisting with basic IT support tasks under supervision. In contrast, the Remote IT Support Specialist is a more experienced position responsible for resolving complex technical issues independently. While both roles involve remote support and require foundational IT knowledge, the trainee role emphasizes training and skill development, whereas the specialist role involves active problem-solving and system management.

More about Remote It Helpdesk Trainee jobs
What cities are hiring for Remote It Helpdesk Trainee jobs? Cities with the most Remote It Helpdesk Trainee job openings:
What are the most commonly searched types of It Helpdesk Trainee jobs? The most popular types of It Helpdesk Trainee jobs are:
What states have the most Remote It Helpdesk Trainee jobs? States with the most job openings for Remote It Helpdesk Trainee jobs include:
What job categories do people searching Remote It Helpdesk Trainee jobs look for? The top searched job categories for Remote It Helpdesk Trainee jobs are:
Remote It Helpdesk Trainee jobs near you
Infographic showing various Remote It Helpdesk Trainee job openings in the United States as of May 2026, with employment types broken down into 6% Full Time, and 94% Part Time. Highlights an 22% Physical, and 78% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
IT Helpdesk Technician

IT Helpdesk Technician

Alerio Technology Group

Denver, CO • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

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Job description

About Us: Alerio Technology Group specializes in providing top-tier IT support to K-12 Charter and Private Schools, as well as a range of commercial enterprises. We pride ourselves on delivering reliable and responsive IT services that ensure our clients can focus on their core activities without worrying about their technology infrastructure.

Position Overview: We are looking for a dedicated IT Helpdesk Technician to join our team. The successful candidate will be responsible for providing technical support to our clients through a ticketing system. This includes account management, user setup, troubleshooting, and general IT support.

Key Responsibilities:

  • Manage and respond to support tickets in a timely and professional manner.
  • Create and manage user accounts in Active Directory, Office365, and Google Admin.
  • Set up and configure user profiles on computers.
  • Reset passwords and manage access for users.
  • Install and configure printers and other peripherals.
  • Troubleshoot and resolve user issues with computers and applications.
  • Install and manage software applications on computers.
  • Assist with onboarding and offboarding staff, ensuring appropriate access levels are set.
  • Provide excellent customer service and communicate effectively with clients.

Qualifications:

  • Experience in an IT helpdesk or technical support role.
  • Proficiency with Active Directory, Office365, and Google Admin.
  • Strong knowledge of Windows operating systems and basic networking concepts.
  • Experience with setting up and troubleshooting computers, printers, and other peripherals.
  • Ability to work independently and manage multiple tasks simultaneously.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.

Preferred Qualifications:

  • Experience working in an educational environment, particularly K-12 schools.
  • Familiarity with MacOS and iOS devices.
  • Knowledge of ITIL processes and best practices.

Company Description

A small but growing company providing technology services to education and commercial enterprises along the front range. Independent work environment where stakeholders are encouraged to learn, and to make customer centric decisions on the customer doorstep.