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Remote It Helpdesk Trainee Jobs (NOW HIRING)

Alerio Technology Group

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IT Helpdesk Technician

Denver, CO · Remote

We are looking for a dedicated IT Helpdesk Technician to join our team. The successful candidate will be responsible for providing technical support to our clients through a ticketing system. This ...

Ledgebrook

IT/Helpdesk Supervisor

Ledgebrook is a fully-remote US based company backed by top venture investors including Brand Foundry & American Family Ventures. About the Role The IT Helpdesk Supervisor is responsible for leading ...

Carports Anywhere

IT Specialist

Starke, FL · On-site +1

Flexible schedule Job Title : Remote IT Support Specialist Position Type : Part-Time, Remote (Prefer Candidates that live in Florida) About the Role Carports Anywhere located in Starke, FL is seeking ...

Job Duck LLC

IT Helpdesk Support

We connect you with rewarding, remote job opportunities with US-based employers who recognize and ... Ability to communicate effectively to help customers fix their issues and feel satisfied with the ...

Technology&

IT Help Desk Analyst Remote

Katy, TX · Remote

Training & development IT Help Desk Analyst Remote Employment Type: Full Time & Flexi Support Experience: From 0 years to 5 years Location: Remote Hourly Rate $: Competitive Start Date: ASAP Position ...

Aptyx

IT Help Desk Technician (Onsite - Torrington, CT)

OR · On-site +1

$68K - $82K/yr

Provide friendly, responsive onsite and remote IT support * Serve as the first point of contact for ... You enjoy helping people and solving problems * You take ownership and follow through * You ...

Foundever

Required Language Romanian, German, English Employment Type Full time Contract Type Permanent Description Are you our next IT Helpdesk Administrator? Do you want to take your first step into an IT ...

Rebellion Defenses

Remote IT Project Manager

Jackson, MS · Remote

$85K - $101K/yr

Overview Join our dynamic team at Rebellion Defenses as we seek an experienced individual to manage and oversee various IT projects remotely. This position is ideal for someone who thrives in a fast ...

Aptyx

IT Help Desk Technician (Onsite - Charlotte, NC)

OR · On-site +1

$70K - $85K/yr

Provide friendly, responsive onsite and remote IT support * Serve as the first point of contact for ... You enjoy helping people and solving problems * You take ownership and follow through * You ...

Aptyx

IT Help Desk Technician (Onsite - Taunton, MA)

OR · On-site +1

$75K - $92K/yr

Provide friendly, responsive onsite and remote IT support * Serve as the first point of contact for ... You enjoy helping people and solving problems * You take ownership and follow through * You ...

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Remote It Helpdesk Trainee information

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$12

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$33

How much do remote it helpdesk trainee jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for remote it helpdesk trainee in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Remote It Helpdesk Trainee vs Remote IT Support Specialist?

AspectRemote It Helpdesk TraineeRemote IT Support Specialist
CertificationsEntry-level, often no certifications required or basic certificationsRelevant certifications like CompTIA A+, Network+ preferred
Work EnvironmentTraining environment, supervised, learning-focusedOperational environment, providing ongoing support to users
Job ResponsibilitiesAssisting with basic troubleshooting, learning IT support processesResolving technical issues, maintaining systems, supporting users

The Remote It Helpdesk Trainee is an entry-level role focused on learning and assisting with basic IT support tasks under supervision. In contrast, the Remote IT Support Specialist is a more experienced position responsible for resolving complex technical issues independently. While both roles involve remote support and require foundational IT knowledge, the trainee role emphasizes training and skill development, whereas the specialist role involves active problem-solving and system management.

More about Remote It Helpdesk Trainee jobs
What cities are hiring for Remote It Helpdesk Trainee jobs? Cities with the most Remote It Helpdesk Trainee job openings:
What are the most commonly searched types of It Helpdesk Trainee jobs? The most popular types of It Helpdesk Trainee jobs are:
What states have the most Remote It Helpdesk Trainee jobs? States with the most job openings for Remote It Helpdesk Trainee jobs include:
What job categories do people searching Remote It Helpdesk Trainee jobs look for? The top searched job categories for Remote It Helpdesk Trainee jobs are:
Remote It Helpdesk Trainee jobs near you
Infographic showing various Remote It Helpdesk Trainee job openings in the United States as of June 2026, with employment types broken down into 56% Full Time, 42% Part Time, and 2% Contract. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
IT Helpdesk Technician

IT Helpdesk Technician

Alerio Technology Group

Denver, CO • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

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Job description

About Us: Alerio Technology Group specializes in providing top-tier IT support to K-12 Charter and Private Schools, as well as a range of commercial enterprises. We pride ourselves on delivering reliable and responsive IT services that ensure our clients can focus on their core activities without worrying about their technology infrastructure.

Position Overview: We are looking for a dedicated IT Helpdesk Technician to join our team. The successful candidate will be responsible for providing technical support to our clients through a ticketing system. This includes account management, user setup, troubleshooting, and general IT support.

Key Responsibilities:

  • Manage and respond to support tickets in a timely and professional manner.
  • Create and manage user accounts in Active Directory, Office365, and Google Admin.
  • Set up and configure user profiles on computers.
  • Reset passwords and manage access for users.
  • Install and configure printers and other peripherals.
  • Troubleshoot and resolve user issues with computers and applications.
  • Install and manage software applications on computers.
  • Assist with onboarding and offboarding staff, ensuring appropriate access levels are set.
  • Provide excellent customer service and communicate effectively with clients.

Qualifications:

  • Experience in an IT helpdesk or technical support role.
  • Proficiency with Active Directory, Office365, and Google Admin.
  • Strong knowledge of Windows operating systems and basic networking concepts.
  • Experience with setting up and troubleshooting computers, printers, and other peripherals.
  • Ability to work independently and manage multiple tasks simultaneously.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.

Preferred Qualifications:

  • Experience working in an educational environment, particularly K-12 schools.
  • Familiarity with MacOS and iOS devices.
  • Knowledge of ITIL processes and best practices.

Company Description

A small but growing company providing technology services to education and commercial enterprises along the front range. Independent work environment where stakeholders are encouraged to learn, and to make customer centric decisions on the customer doorstep.