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3Rd Shift It Helpdesk Trainee Jobs (NOW HIRING)

IT Helpdesk Technician

Whitsett, NC · On-site

$21 - $23.10/hr

Job Title - IT Helpdesk Technician Location - 6540 Franz Warner Pkwy, Whitsett, NC 27377 Contract ... Shift, 03:30 AM - 12:00 AM 3rd Shift, 11:00 PM - 07:00 AM Description and Requirements:

The IT Help Desk technician will work with the IT Help Desk team. lead, and manager to work different types of IT help desk support requests. * Field incoming help requests from end users via ...

The IT Help Desk technician will work with the IT Help Desk team. lead, and manager to work different types of IT help desk support requests. * Field incoming help requests from end users via ...

IT Helpdesk Specialist Location: Annandale, VA Employment Type: Full-Time Position Overview We are seeking an experienced and customer-focused IT Helpdesk Specialist to join our Information ...

... IT technician include being a reference point for all IT related queries at the user level ... IT Helpdesk1Linux,Helpdesk technician,Widnows,Computer network'',Forman deploymentN/AW2United ...

IT Helpdesk Specialist Location: Annandale, VA Employment Type: Full-Time Position Overview We are seeking an experienced and customer-focused IT Helpdesk Specialist to join our Information ...

Job Title: IT Helpdesk Support Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be ...

IT Helpdesk

San Jose, CA · On-site

$31/hr

Company Description 1 yr Contract On Site Pay Rate: ~$31~/hr (DOE) We are looking for technically skilled candidates with good problem-solving ability for the position of IT technician. The duties of ...

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3Rd Shift It Helpdesk Trainee information

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How much do 3rd shift it helpdesk trainee jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for 3rd shift it helpdesk trainee in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between 3Rd Shift It Helpdesk Trainee vs 3Rd Shift IT Support Specialist?

Aspect3Rd Shift IT Helpdesk Trainee3Rd Shift IT Support Specialist
CredentialsBasic certifications (CompTIA A+), entry-level experienceAdvanced certifications (Network+, Security+), more experience
Work EnvironmentTraining environment, supervised tasksOperational support, troubleshooting
Job ResponsibilitiesAssisting users, basic troubleshootingResolving complex issues, system maintenance

The 3Rd Shift IT Helpdesk Trainee typically is an entry-level role focused on learning and assisting with basic support tasks, often under supervision. In contrast, the 3Rd Shift IT Support Specialist handles more complex technical issues independently, requiring more experience and certifications. The trainee role is ideal for those starting their IT career, while the support specialist is suited for experienced professionals seeking advanced responsibilities.

What cities are hiring for 3Rd Shift It Helpdesk Trainee jobs? Cities with the most 3Rd Shift It Helpdesk Trainee job openings:
What are the most commonly searched types of It Helpdesk Trainee jobs? The most popular types of It Helpdesk Trainee jobs are:
Infographic showing various 3Rd Shift It Helpdesk Trainee job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, 1% Temporary, 3% Contract, and 2% Nights. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
IT Helpdesk Technician

IT Helpdesk Technician

Lancesoft INC

Whitsett, NC • On-site

$21 - $23.10/hr

Full-time

Posted 26 days ago


Job description

Job Title – IT Helpdesk Technician

Location – 6540 Franz Warner Pkwy, Whitsett, NC 27377

Contract – Open end contract (possibility to go perm)

Pay Rate – $23 - $23.52 USD hourly on W2

2nd Shift, 03:30 AM – 12:00 AM

3rd Shift, 11:00 PM – 07:00 AM


Job Description:

Description and Requirements:

  • Responsible for performing the analysis and repair of components and finished products to comply with production schedules within deadlines, quantities, and quality standards.
  • Location: Whitsett, United States

Key Responsibilities:

  • Perform Hardware analysis to identify root causes.
  • Perform test replication to identify the root cause.
  • Conduct root cause analysis to find the issue and potential causes, which may require examining hardware (e.g., checking for bad solder connections).
  • Involve cross-functional teams (developers, QA, experienced technicians) to share knowledge.
  • Analyze logs and metrics from servers, applications, and infrastructure to find errors.
  • Use specialized tools for debug, performance counters, profilers, and diagnostic tools.
  • Isolate the issue using techniques like "fail-fast" and breaking down the problem into smaller parts.
  • Analyze defects in components and products that failed in the tests.
  • Identify root causes and communicate to responsible areas (leadership, quality, and engineering) to take preventive/corrective actions.
  • Separate non-compliant products according to inspection rules.
  • Perform material movements through integrated systems.
  • Point out defects and analysis results in a specific report.
  • Communicate consecutive failures to the immediate superior for corrective actions.
  • Comply with Quality, Environment, Safety, and Occupational Health Management Systems.

Required Skills & Qualifications:

  • High school diploma or technical certification
  • Experience in electronics or server hardware assembly preferred.
  • Experience: Less than 1-year relevant experience.
  • Familiarity with ESD-safe handling procedures.
  • Strong attention to detail and manual dexterity.
  • Basic computer skills for data entry and equipment interface.
  • Ability to lift and handle server components safely.
  • Plant Systems: Basic computer skills required for operating the plant's control system.
  • Good motor skills necessary to work effectively with delicate and small components and materials.

LanceSoft logo

About LanceSoft

Sourced by ZipRecruiter

Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Herndon, VA, US

Year founded

2000

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