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3Rd Shift It Helpdesk Trainee Jobs (NOW HIRING)

IN2U

IT Helpdesk

Los Angeles, CA

$34.56 - $38.40/hr

IT Help Desk Specialist (On-Site) Location : Los Angeles, California Work Arrangement: 100% On-Site (Remote work is not available) Position Overview We are seeking an IT Help Desk Specialist to ...

Lancesoft INC

IT Helpdesk Technician

Whitsett, NC · On-site

$21 - $23.10/hr

Job Title - IT Helpdesk Technician Location - 6540 Franz Warner Pkwy, Whitsett, NC 27377 Contract ... Shift, 03:30 AM - 12:00 AM 3rd Shift, 11:00 PM - 07:00 AM Description and Requirements:

viLogics

IT Helpdesk Technician

Ebensburg, PA · On-site

Based on Experience The IT Helpdesk Technician position is a vital role within the viLogics organization. Its the first point of contact with most customers. This position is responsible for ...

AEG Vision

IT Helpdesk Technician

Addison, TX

The IT Help Desk technician will work with the IT Help Desk team. lead, and manager to work different types of IT help desk support requests. * Field incoming help requests from end users via ...

Arthur Lawrence

Be Seen First

IT Helpdesk Technologist

Honolulu, HI · On-site

$25 - $30/hr

Job Title: IT Helpdesk Technologist Location: Dallas , Honolulu Hawaii (100% Onsite) Client ... Collaborate with internal IT teams, third-party vendors, and service providers to troubleshoot and ...

ABC Imaging

IT Helpdesk Specialist

Annandale, VA · On-site

IT Helpdesk Specialist Location: Annandale, VA Employment Type: Full-Time Position Overview We are seeking an experienced and customer-focused IT Helpdesk Specialist to join our Information ...

American Freight

IT Helpdesk Support

Dublin, OH

$17 - $25/hr

Job Title: IT Helpdesk Support Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be ...

Black Box

IT Helpdesk

Rayville, LA · On-site

By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as ...

Black Box Corporation

IT Helpdesk

Rayville, LA · On-site

By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as ...

Nystrom & Associates

IT Helpdesk Manager

New Brighton, MN · Hybrid

$110K - $125K/yr

As a IT Helpdesk Manager at Sagent Behavioral Health, you willoversee the daily operations of the ... Manage vendor relationships and coordinate third-party support. * Identify and implement process ...

SBT Global, Inc.

IT Helpdesk

San Jose, CA

Company Description 1 yr Contract On Site Pay Rate: ~$31~/hr (DOE) We are looking for technically skilled candidates with good problem-solving ability for the position of IT technician. The duties of ...

SBT Global, Inc.

IT Helpdesk

San Jose, CA

$31/hr

Company Description 1 yr Contract On Site Pay Rate: ~$31~/hr (DOE) We are looking for technically skilled candidates with good problem-solving ability for the position of IT technician. The duties of ...

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3Rd Shift It Helpdesk Trainee information

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How much do 3rd shift it helpdesk trainee jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for 3rd shift it helpdesk trainee in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between 3Rd Shift It Helpdesk Trainee vs 3Rd Shift IT Support Specialist?

Aspect3Rd Shift IT Helpdesk Trainee3Rd Shift IT Support Specialist
CredentialsBasic certifications (CompTIA A+), entry-level experienceAdvanced certifications (Network+, Security+), more experience
Work EnvironmentTraining environment, supervised tasksOperational support, troubleshooting
Job ResponsibilitiesAssisting users, basic troubleshootingResolving complex issues, system maintenance

The 3Rd Shift IT Helpdesk Trainee typically is an entry-level role focused on learning and assisting with basic support tasks, often under supervision. In contrast, the 3Rd Shift IT Support Specialist handles more complex technical issues independently, requiring more experience and certifications. The trainee role is ideal for those starting their IT career, while the support specialist is suited for experienced professionals seeking advanced responsibilities.

What cities are hiring for 3Rd Shift It Helpdesk Trainee jobs? Cities with the most 3Rd Shift It Helpdesk Trainee job openings:
What are the most commonly searched types of It Helpdesk Trainee jobs? The most popular types of It Helpdesk Trainee jobs are:
3Rd Shift It Helpdesk Trainee jobs near you
Infographic showing various 3Rd Shift It Helpdesk Trainee job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, 1% Temporary, 3% Contract, and 2% Nights. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
IT Helpdesk

IT Helpdesk

IN2U

Los Angeles, CA

$34.56 - $38.40/hr

Full-time

Posted 5 days ago

Job description

IT Help Desk Specialist (On-Site)

Location: Los Angeles, California

Work Arrangement: 100% On-Site (Remote work is not available)


Position Overview

We are seeking an IT Help Desk Specialist to provide day-to-day technical support for employees working from our Los Angeles office.

This position serves as the first point of contact for end-user technology issues, ensuring timely resolution of hardware, software, account access, and connectivity problems while delivering excellent customer service.

The ideal candidate enjoys troubleshooting technical issues, communicating with users, and working closely with internal IT teams to maintain a productive technology environment.


Primary Responsibilities

  • Respond to employee IT support requests and provide first-level technical assistance.
  • Diagnose and resolve issues involving desktop computers, laptops, printers, mobile devices, and other workplace technology.
  • Troubleshoot Windows and macOS operating systems, Microsoft 365 applications, email, and collaboration platforms.
  • Create, modify, and maintain user accounts, permissions, VPN access, and Active Directory administration.
  • Assist employees with wireless connectivity, VPN access, and other basic networking issues.
  • Record, monitor, and update support tickets through the company's Help Desk/ITSM platform.
  • Escalate complex technical issues to specialized Infrastructure, Systems, or Security teams when necessary.
  • Support employee onboarding and offboarding by preparing equipment, configuring user accounts, and recovering company assets.
  • Maintain accurate inventory records for IT hardware and equipment.
  • Develop and update internal documentation, knowledge base articles, and user reference materials.
  • Ensure all support activities follow company security policies, IT procedures, and compliance requirements.


Minimum Qualifications

  • Previous IT Help Desk experience or a demonstrated interest in pursuing a career in technical support.
  • Working knowledge of computer hardware, operating systems, and common office productivity software.
  • Familiarity with Microsoft Windows and Microsoft Office applications.
  • Strong customer service skills with the ability to communicate technical information clearly.
  • Comfortable working independently in a fully on-site office environment.


Preferred Qualifications

  • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related discipline.
  • Experience using Help Desk ticketing or IT Service Management (ITSM) platforms.
  • Familiarity with Active Directory, Microsoft 365 administration, VPNs, and basic networking concepts.
  • Previous experience supporting users within a corporate office setting.
  • Industry certifications such as CompTIA A+, Network+, ITIL, or similar credentials are considered an advantage.


Technical Knowledge

Operating Systems

  • Windows
  • macOS

Software & Applications

  • Microsoft 365
  • Outlook
  • Microsoft Teams
  • Zoom
  • Internal business applications

Tools

  • Help Desk / ITSM Ticketing Systems
  • Remote Support Software

Hardware

  • Desktop Computers
  • Laptops
  • Printers
  • Mobile Devices


Desired Skills

  • Excellent verbal and written communication abilities.
  • Ability to explain technical concepts in a user-friendly manner.
  • Strong organizational and multitasking skills.
  • Detail-oriented with effective problem-solving abilities.
  • Dependable, accountable, and committed to providing high-quality end-user support.


Career Path

IT Help Desk Specialist

⬇

IT Support Engineer / IT Operations

⬇

Systems Engineer / Infrastructure Engineer

⬇

IT Manager / IT Operations Lead


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About IN2U HR

Sourced by ZipRecruiter

We believe jobs are sacred gifts from God. It not only offers daily bread but it is the key to social well being so that people are able to coexist peacefully in communities with opportunities for advancement. Our mission is to create the most Innovative bridge between the hard working workers and the companies striving to make this world a better place.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Englewood Cliffs, NJ, US

Year founded

2013

Social media

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