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3Rd Shift It Helpdesk Trainee Jobs (NOW HIRING)

Porsche Audi Rochester

IT Helpdesk Technician

Rochester, NY · On-site

$40K - $60K/yr

The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The IT Helpdesk Technician must occasionally lift or move up to 50 pounds. * While performing the regular ...

childcenterny

IT Helpdesk Support

Forest Hills, NY · On-site

Coordinate with third-party vendors and service providers * Monitor system alerts and respond to ... technical support, IT support, or help desk operations in a Microsoft Windows environment.

The Atlas Group

IT Helpdesk Technician

Phoenix, AZ · On-site

Overview The IT Helpdesk Technician serves as a key point of contact for technical support, assisting end-users with hardware, software, and network-related issues to ensure minimal disruption to ...

Arthur Lawrence

IT Helpdesk Specialist

Honolulu, HI · On-site

Arthur Lawrence is looking for an IT Helpdesk Specialist one of our clients in Honolulu, HI. Please find the below and send us your updated resume if interested: Must-Have Skills: * Experience ...

Earnix

IT Helpdesk Specialist

Boston, MA · On-site +1

... help enforce IT security policies, handling sensitive data responsibly in line with company and industry compliance standards Create and maintain IT documentation and knowledge base articles for ...

NextHop AI

IT Helpdesk Engineer

Santa Clara, CA · On-site

$90K - $120K/yr

About the Role We are seeking a highly skilled and motivated IT Helpdesk and Operations Engineer to join our growing team. This role is pivotal in designing, implementing, and maintaining our ...

Sidus Space

IT Helpdesk Technician

Cape Canaveral, FL · On-site

Job Summary The IT Helpdesk Technician installs, troubleshoots, and repairs computer systems ... Travel Requirement Ability to travel Shift/Schedule This position is for the day shift generally ...

Nightwing

IT Helpdesk Analyst

Arlington, VA · On-site

$64K - $128K/yr

... IT support services desk in the customer environment supporting analysts and business continuity of the customer mission. Responsibilities: - Serve as the first level Help Desk for the TEN Lab ...

Nwis

IT Helpdesk Analyst

Arlington, VA

$55K - $106K/yr

... IT support services desk in the customer environment supporting analysts and business continuity of the customer mission. Responsibilities: - Serve as the first level Help Desk for the TEN Lab ...

Xpert Technologies

IT Helpdesk Hero

Troy, MI · On-site

If you don't just "tolerate" people but genuinely love them -- if helping someone through their tech headache feels like your craft, what basketball is to Michael Jordan -- then read on. Reasons NOT ...

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3Rd Shift It Helpdesk Trainee information

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$12

$23

$33

How much do 3rd shift it helpdesk trainee jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for 3rd shift it helpdesk trainee in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between 3Rd Shift It Helpdesk Trainee vs 3Rd Shift IT Support Specialist?

Aspect3Rd Shift IT Helpdesk Trainee3Rd Shift IT Support Specialist
CredentialsBasic certifications (CompTIA A+), entry-level experienceAdvanced certifications (Network+, Security+), more experience
Work EnvironmentTraining environment, supervised tasksOperational support, troubleshooting
Job ResponsibilitiesAssisting users, basic troubleshootingResolving complex issues, system maintenance

The 3Rd Shift IT Helpdesk Trainee typically is an entry-level role focused on learning and assisting with basic support tasks, often under supervision. In contrast, the 3Rd Shift IT Support Specialist handles more complex technical issues independently, requiring more experience and certifications. The trainee role is ideal for those starting their IT career, while the support specialist is suited for experienced professionals seeking advanced responsibilities.

What cities are hiring for 3Rd Shift It Helpdesk Trainee jobs?

Cities with the most 3Rd Shift It Helpdesk Trainee job openings:

What are the most commonly searched types of It Helpdesk Trainee jobs?

The most popular types of It Helpdesk Trainee jobs are:

3Rd Shift It Helpdesk Trainee jobs near you
Infographic showing various 3Rd Shift It Helpdesk Trainee job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 4% Contract, and 2% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

IT Helpdesk Specialist

Careers with MRA | MRA

Waukesha, WI

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Become the next FACE of MRA!

Friendly. Accountable. Centered on Members. Engaged.

MRA = Problem Solved.

That'sthe FACE Culture that we live and breathe here at MRA.

MRA (The Management Association) is seeking an experienced IT Helpdesk Specialist to serve as a trusted front-line support partner for our employees. This role is well-suited for an IT professional who brings strong troubleshooting skills, sound technical judgment, and a customer-first mindset to everyday support challenges.
As the IT Helpdesk Specialist at MRA, you will serve as the primary point of contact for end users, providing timely technical assistance and resolving hardware, software, and network-related issues. This is a hands-on support role where you will respond to helpdesk requests, troubleshoot technical problems, and ensure employees have the technology resources they need to work efficiently. You'll be a critical part of our Technology Services team, delivering responsive and customer-focused IT support across the organization.

This is a full-time opportunity based on-site at our Waukesha, WI office.

Essential Functions:

  • Diagnose and resolve helpdesk calls for computers, phones, peripherals,software,and other technology issues. Support may be in person, by phone, email, or remote access.
  • Install,maintain, and repair IT hardware and software, including operating systems and common software applications.
  • Perform network administration tasks using Office 365, Exchange, and Active Directory.
  • Maintainaccuraterecords of hardware, software, and maintenance activities.
  • Provide one-on-one and group training, including new employee IT orientation.
  • Support video conferencing, training room setup, and printer/copier maintenance.
  • Assist with IT projects, upgrades, and system improvements.
  • Understanding ofsecurity best practices and cybersecurity awareness.
  • Other duties as assigned.

RequiredQualifications:

  • Education: Two-year degree in Computer Science or related field, or equivalentdemonstratedexperience.
  • Experience:Three-yeartroubleshootingexperience in a technology support role, or equivalentdemonstratedexperience.
  • Technical Skills:Proficient in Office 365, including Microsoft Teams and SharePoint, Windows 11, computer imaging, experience with Dell and Microsoft Surface computers, MacBooks, and phone system software. Basic networking knowledge (DNS, DHCP, VPN, Wi-Fi troubleshooting).
  • Competencies:Strong interpersonal and verbal communication skills. Ability to prioritize and manage multiple tasks in a fast-paced environment.

PreferredQualification:

  • Education:Four-year degree in Computer Science or related field, or equivalentdemonstratedexperience.
  • Experience:Five-yeartroubleshootingexperience in a technology support role, or equivalentdemonstratedexperience.

What'sin it for you?

  • Competitive base and incentive pay
  • Paid time off (vacation, holidays, sick, and a volunteer day)
  • Medical, Dental, and Vision plans
  • FSA and HSA accounts
  • Traditional and Roth 401(k)
  • 401(k) company match
  • Life and AD&D insurance
  • Employee Assistance Program
  • Tuition Reimbursement
  • Voluntary Pet Insurance

Ifyou'reready to make an impact, share your ITexpertise, and help MRA deliver exceptional service to ouremployees, we want to hear from you!

Apply