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Desktop Imaging Jobs in Rochester, NY (NOW HIRING)

InterSources

Desktop Engineer

Canandaigua, NY · On-site

RT | Desktop Engineer (Canandaigua, NY) | Accepting Candidates | P1 | Cloud | _Job #1103279 | Open ... Handle imaging, configuration, and testing of new hardware before rollout. * Work with the ...

Danta Technologies

IT Field Service Support

Batavia, NY · On-site

Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone ... OS Imaging/reimaging and associated systems administration activities • Taking ownership of ...

New

Kodak Alaris, Inc.

Integration Engineer

Rochester, NY · On-site

$75K - $100K/yr

... user desktop management. ESSENTIAL RESPONSIBILITIES * Design, build, and maintain production ... Strong hands-on experience with Windows and Linux OS imaging and automation * Experience building ...

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Desktop Imaging information

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$13

$22

$32

How much do desktop imaging jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop imaging in Rochester, NY is $22.66, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Imaging Specialist, and why are they important?

To thrive as a Desktop Imaging Specialist, you generally need expertise in operating system deployment, hardware troubleshooting, and scripting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft certifications. Familiarity with tools such as Microsoft Deployment Toolkit (MDT), System Center Configuration Manager (SCCM), and disk imaging software is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills set top performers apart in this role. These skills ensure efficient, consistent workstation setup and maintenance, minimizing downtime and supporting organizational productivity.

What are the main challenges faced by professionals in a Desktop Imaging role, and how can they be addressed?

Professionals in Desktop Imaging often encounter challenges such as managing diverse hardware and software environments, ensuring compatibility across systems, and keeping images updated with the latest security patches. Staying organized and maintaining clear documentation helps streamline deployments and troubleshooting. Collaborating closely with IT support teams and end-users also ensures that imaging processes align with business needs and minimize downtime during rollouts.

What is desktop imaging?

Desktop imaging is the process of creating a standardized software setup, or 'image,' which includes the operating system, drivers, applications, and configurations for deployment onto multiple computers. This process ensures that all computers in an organization have a consistent and secure environment, making it easier to manage updates, troubleshoot issues, and comply with IT policies. Desktop imaging can save time and resources by automating the installation and configuration of multiple machines, especially in large organizations.

What degree is best for cis jobs?

For a Desktop Imaging role, a degree in computer science, information technology, or a related field is often preferred. Relevant skills include knowledge of operating systems, imaging software, and hardware troubleshooting, with certifications like CompTIA A+ also beneficial.

What is the difference between Desktop Imaging vs Desktop Support?

AspectDesktop ImagingDesktop Support
Primary FocusCreating and deploying system images for multiple computersProviding technical assistance and troubleshooting for individual users
Skills & CertificationsImaging tools, OS deployment, basic networkingHardware/software troubleshooting, customer service, certifications like CompTIA A+
Work EnvironmentIT departments, data centers, large organizationsHelp desks, on-site support, remote assistance
Common TasksBuilding, configuring, and deploying system imagesDiagnosing issues, resolving user problems, software installation

While Desktop Imaging focuses on preparing and deploying system images across multiple devices, Desktop Support involves assisting individual users with technical issues. Both roles require technical skills, but Desktop Imaging is more specialized in OS deployment, whereas Desktop Support emphasizes troubleshooting and user assistance.

What are popular job titles related to Desktop Imaging jobs in Rochester, NY? For Desktop Imaging jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Desktop Imaging jobs in Rochester, NY look for? The top searched job categories for Desktop Imaging jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Desktop Imaging jobs? Cities near Rochester, NY with the most Desktop Imaging job openings:
Desktop Imaging jobs near you
Desktop Engineer

Desktop Engineer

InterSources

Canandaigua, NY • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

RT | Desktop Engineer (Canandaigua, NY) | Accepting Candidates | P1 | Cloud | _Job #1103279 | Open
  • Role Duration: 1st Oct - 31st Dec 2025, possibility of extension
  • Location:-Canandaigua, NY 14424
  • Employment Type: Full-time, Hybrid (3-4 days onsite)
Role Overview:
We're looking for an experienced Onsite Deskside Engineer who can provide hands-on support for end users and keep day-to-day workplace services running smoothly. This role involves working closely with local deskside and network teams, as well as client's offshore L2 team, to handle everything from imaging and deployments to hardware setup and troubleshooting. The right candidate will have strong technical skills, attention to detail, and the ability to manage the full hardware lifecycle-from imaging and testing to shipment and support.
Must Have Skills:
  • JAMF IMAGING
  • INTUNE IMAGING
  • Mac/Windows OS experience
Key Responsibilities:
  • Provide deskside support and partner with local teams to resolve workplace services issues.
  • Support device imaging and deployments using Microsoft Intune, Autopilot, Jamf, and SCCM.
  • Handle imaging, configuration, and testing of new hardware before rollout.
  • Work with the Accenture offshore L2 team on:
    • Testing and validating new device images.
    • Coordinating Intune/Autopilot/SCCM deployments.
    • Reviewing results and resolving issues before go-live.
  • Coordinate with the ATCI network team to receive new network gear and enable out-of-band connectivity for configuration.
  • Prepare laptops, desktops, peripherals, and network gear for shipment to other offices.
  • Provide escalation support, troubleshoot incidents, and assist with end-user issues.
  • Keep accurate records of imaging, deployments, and shipments.
  • Follow company IT policies, standards, and security practices.
Required Skills & Experience
  • 3-5 years of deskside or end-user computing (EUC) support experience.
  • Strong hands-on experience with Intune, Autopilot, Jamf, and SCCM for imaging and deployment.
  • Solid understanding of Windows and macOS environments.
  • Skilled in troubleshooting, hardware replacement, and lifecycle management.
  • Basic networking knowledge, especially around device connectivity setup.
  • Ability to work with multiple teams (onsite deskside, offshore L2, network, logistics).
  • Strong communication and interpersonal skills, especially in an onsite environment.
  • Highly organized and able to juggle multiple priorities at once.
Preferred Qualifications
  • Prior experience in a managed services or enterprise environment.
  • Familiarity with ITIL processes for incident and change management.
Key Responsibilities
  • Provide deskside support and partner with local teams to resolve workplace services issues.
  • Support device imaging and deployments using Microsoft Intune, Autopilot, Jamf, and SCCM.
  • Handle imaging, configuration, and testing of new hardware before rollout.
  • Work with the Accenture offshore L2 team on:
    • Testing and validating new device images.
    • Coordinating Intune/Autopilot/SCCM deployments.
    • Reviewing results and resolving issues before go-live.
  • Coordinate with the ATCI network team to receive new network gear and enable out-of-band connectivity for configuration.
  • Prepare laptops, desktops, peripherals, and network gear for shipment to other offices.
  • Provide escalation support, troubleshoot incidents, and assist with end-user issues.
  • Keep accurate records of imaging, deployments, and shipments.
  • Follow company IT policies, standards, and security practices.
Required Skills & Experience
  • 3-5 years of deskside or end-user computing (EUC) support experience.
  • Strong hands-on experience with Intune, Autopilot, Jamf, and SCCM for imaging and deployment.
  • Solid understanding of Windows and macOS environments.
  • Skilled in troubleshooting, hardware replacement, and lifecycle management.
  • Basic networking knowledge, especially around device connectivity setup.
  • Ability to work with multiple teams (onsite deskside, offshore L2, network, logistics).
  • Strong communication and interpersonal skills, especially in an onsite environment.
  • Highly organized and able to juggle multiple priorities at once.

About Us:
InterSources Inc, a Certified Diverse Supplier, was founded in 2007 and offers innovative solutions to help clients with Digital Transformations across various domains and industries. Our history spans over 16 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology. We recognize that our employees and our clients are our strengths as the diverse talents and opportunities they bring to the table enable us to grow as a global platform and they are causally linked with our success. We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services, etc. We make reasonable accommodations for clients and employees and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud partner company. We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience. This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.
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About InterSources

Sourced by ZipRecruiter

In 2007, Our journey began as pioneers in the realm of technology and security. Since then, InterSources Inc. has evolved into a trusted partner, leading the way in Cloud Security, Cybersecurity, PLG Consulting, Digital Transformation, and Professional Services. With a rich history of excellence and a forward-thinking approach, we continue to secure your digital future and drive innovation. Explore our legacy of success and discover the possibilities that lie ahead.

Company size

51 - 200 Employees

Headquarters location

Fremont, CA, US

Year founded

2007

Social media

Twitter

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