... help desk issues. - Lead response efforts during security incidents and outages. - Conduct user ... on IT security / cybersecurity engineering experience. - Strong experience with Microsoft 365 ...
... help desk issues. - Lead response efforts during security incidents and outages. - Conduct user ... on IT security / cybersecurity engineering experience. - Strong experience with Microsoft 365 ...
As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators ... IT PO/Invoice Processing, IT Asset Management, and IT Telco & SMO Operational Reporting. You'll ...
As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators ... IT PO/Invoice Processing, IT Asset Management, and IT Telco & SMO Operational Reporting. You'll ...
REMOTE Cybersecurity Engineer ( W2 direct hire, US citizen or GC only, no C2C )
Atlanta, GA ยท Remote
... help desk issues. - Lead response efforts during security incidents and outages. - Conduct user ... on IT security / cybersecurity engineering experience. - Strong experience with Microsoft 365 ...
REMOTE Cybersecurity Engineer ( W2 direct hire, US citizen or GC only, no C2C )
Atlanta, GA ยท Remote
... help desk issues. - Lead response efforts during security incidents and outages. - Conduct user ... on IT security / cybersecurity engineering experience. - Strong experience with Microsoft 365 ...
REMOTE Cybersecurity Engineer ( W2 direct hire, US citizen or GC only, no C2C )
Atlanta, GA ยท Remote
... help desk issues. - Lead response efforts during security incidents and outages. - Conduct user ... on IT security / cybersecurity engineering experience. - Strong experience with Microsoft 365 ...
REMOTE Cybersecurity Engineer ( W2 direct hire, US citizen or GC only, no C2C )
Atlanta, GA ยท Remote
... help desk issues. - Lead response efforts during security incidents and outages. - Conduct user ... on IT security / cybersecurity engineering experience. - Strong experience with Microsoft 365 ...
Remote within the United States Experience: 8+ years in HRIS / People Systems Job Type: Permanent ... needs, and help maintain strong governance around system changes, documentation, and usage ...
New
Quick apply
Remote within the United States Experience: 8+ years in HRIS / People Systems Job Type: Permanent ... needs, and help maintain strong governance around system changes, documentation, and usage ...
New
Location & Travel Requirements This is a remote position with approximately 60% travel required ... issues with the help of Technical Support teams. * Ensure a positive customer experience by ...
Location & Travel Requirements This is a remote position with approximately 60% travel required ... issues with the help of Technical Support teams. * Ensure a positive customer experience by ...
Location & Travel Requirements This is a remote position with approximately 60% travel required ... issues with the help of Technical Support teams. * Ensure a positive customer experience by ...
Location & Travel Requirements This is a remote position with approximately 60% travel required ... issues with the help of Technical Support teams. * Ensure a positive customer experience by ...
... help you plan for the future. Southwest Central Georgia Region: Piedmont Fayetteville Hospital ... PACS, Epic, Powerscribe), including remote and after-hours support by phone, and may include ...
... help you plan for the future. Southwest Central Georgia Region: Piedmont Fayetteville Hospital ... PACS, Epic, Powerscribe), including remote and after-hours support by phone, and may include ...
IT Systems Engineer I, II, or III
Atlanta, GA ยท Remote
$90K - $160K/yr
Compensation $90,000.00 - $160,000.00 pending experience level and qualifications for IT Systems Engineer I, II, or III Location and Travel This is a remote position with up to 10% travel required ...
IT Systems Engineer I, II, or III
Atlanta, GA ยท Remote
$90K - $160K/yr
Compensation $90,000.00 - $160,000.00 pending experience level and qualifications for IT Systems Engineer I, II, or III Location and Travel This is a remote position with up to 10% travel required ...
Be Seen First
Account Manager - Senior IT Solutions and Information Security
Atlanta, GA ยท Remote
$100K - $500K/yr
You will have a blast working on a kick ass team with tremendous autonomy to help grow a "business ... Remote work * Room for growth and career development Company Description Founded in 2009, InNet is ...
Quick apply
Be Seen First
Account Manager - Senior IT Solutions and Information Security
Atlanta, GA ยท Remote
$100K - $500K/yr
You will have a blast working on a kick ass team with tremendous autonomy to help grow a "business ... Remote work * Room for growth and career development Company Description Founded in 2009, InNet is ...
Intern Technical (MSP)
Atlanta, GA ยท On-site +1
$17/hr
Work alongside the best minds in technology. If you are looking for a place where teamwork, client ... The position is remote. We are hiring for the following schedules: * 1 position-Monday-Friday, 10am ...
Intern Technical (MSP)
Atlanta, GA ยท On-site +1
$17/hr
Work alongside the best minds in technology. If you are looking for a place where teamwork, client ... The position is remote. We are hiring for the following schedules: * 1 position-Monday-Friday, 10am ...
Intern Technical (MSP)
Atlanta, GA ยท Remote
$17/hr
Work alongside the best minds in technology. If you are looking for a place where teamwork, client ... The position is remote. We are hiring for the following schedules: * 1 position-Monday-Friday, 10am ...
Intern Technical (MSP)
Atlanta, GA ยท Remote
$17/hr
Work alongside the best minds in technology. If you are looking for a place where teamwork, client ... The position is remote. We are hiring for the following schedules: * 1 position-Monday-Friday, 10am ...
Intern Technical (MSP)
Atlanta, GA ยท Remote
$17/hr
Work alongside the best minds in technology. If you are looking for a place where teamwork, client ... The position is remote. We are hiring for the following schedules: * 1 position-Monday-Friday, 10am ...
Quick apply
Intern Technical (MSP)
Atlanta, GA ยท Remote
$17/hr
Work alongside the best minds in technology. If you are looking for a place where teamwork, client ... The position is remote. We are hiring for the following schedules: * 1 position-Monday-Friday, 10am ...
IT Vendor Financials & Contract Manager
Atlanta, GA ยท On-site +1
Ability to travel 0-10%, on average, based on the work you do; this role is predominantly remote ... Background in enterprise IT organizations * Experience leveraging AI, predictive analytics, or ...
IT Vendor Financials & Contract Manager
Atlanta, GA ยท On-site +1
Ability to travel 0-10%, on average, based on the work you do; this role is predominantly remote ... Background in enterprise IT organizations * Experience leveraging AI, predictive analytics, or ...
Provide key technical content knowledge in the integration design to help progress the integration ... IT Production Manager-Integration. The required six (6) experience must have included middleware ...
Provide key technical content knowledge in the integration design to help progress the integration ... IT Production Manager-Integration. The required six (6) experience must have included middleware ...
... and information they need. We're looking for calm, clear communicators who stay composed under ... Manage help desk software and ticketing systems. * Accurately document customer interactions ...
Quick apply
... and information they need. We're looking for calm, clear communicators who stay composed under ... Manage help desk software and ticketing systems. * Accurately document customer interactions ...
Speech-Language Pathologist
Atlanta, GA ยท Remote
$63K - $81K/yr
This role is 100% remote . It is required to hold a state license in GA as well as to live in the state of GA or within 50 miles of the GA border. Compensation: This is a full-time, exempt, W2 ...
Quick apply
Speech-Language Pathologist
Atlanta, GA ยท Remote
$63K - $81K/yr
This role is 100% remote . It is required to hold a state license in GA as well as to live in the state of GA or within 50 miles of the GA border. Compensation: This is a full-time, exempt, W2 ...
Senior AI Product Associate, IT
Atlanta, GA ยท On-site +1
$104K - $160K/yr
Join Aprio's Information Technology team and you will help clients maximize their opportunities ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...
Senior AI Product Associate, IT
Atlanta, GA ยท On-site +1
$104K - $160K/yr
Join Aprio's Information Technology team and you will help clients maximize their opportunities ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...
Senior Java/OpenJDK Migration Engineer (Technical Lead)
Atlanta, GA ยท Remote
$65 - $80/hr
... Help Desk, and business owners. The work spans discovery, remediation planning, pilot, enterprise ... Fully remote * 6 - 12 month contract with an immediate start * Three openings available About Noor ...
Senior Java/OpenJDK Migration Engineer (Technical Lead)
Atlanta, GA ยท Remote
$65 - $80/hr
... Help Desk, and business owners. The work spans discovery, remediation planning, pilot, enterprise ... Fully remote * 6 - 12 month contract with an immediate start * Three openings available About Noor ...
Senior Java/OpenJDK Migration Engineer (Technical Lead)
Atlanta, GA ยท Remote
$65 - $80/hr
... Help Desk, and business owners. The work spans discovery, remediation planning, pilot, enterprise ... Fully remote * 6 - 12 month contract with an immediate start * Three openings available About Noor ...
Quick apply
Senior Java/OpenJDK Migration Engineer (Technical Lead)
Atlanta, GA ยท Remote
$65 - $80/hr
... Help Desk, and business owners. The work spans discovery, remediation planning, pilot, enterprise ... Fully remote * 6 - 12 month contract with an immediate start * Three openings available About Noor ...
Remote It Help Desk information
See Decatur, GA salary details
$12.44 - $14.32
2% of jobs
$14.32 - $16.19
6% of jobs
$16.19 - $18.07
12% of jobs
$18.60 is the 25th percentile. Wages below this are outliers.
$18.07 - $19.95
17% of jobs
The median wage is $21.45 / hr.
$19.95 - $21.83
16% of jobs
$21.83 - $23.70
16% of jobs
$24.64 is the 75th percentile. Wages above this are outliers.
$23.70 - $25.58
12% of jobs
$25.58 - $27.46
7% of jobs
$27.46 - $29.34
6% of jobs
$29.34 - $31.21
3% of jobs
$31.21 - $33.09
2% of jobs
$12
$22
$33
How much do remote it help desk jobs pay per hour?
What is the difference between Remote It Help Desk vs Remote Technical Support Specialist?
| Aspect | Remote It Help Desk | Remote Technical Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, Network+ or vendor-specific certifications |
| Work Environment | Help desk ticketing systems, remote troubleshooting | Technical issue diagnosis, remote or on-site support |
| Industry Usage | IT service providers, corporate IT departments | IT support companies, software/hardware vendors |
Remote It Help Desk and Remote Technical Support Specialist roles share similar certifications and work environments, often overlapping in troubleshooting and customer service. However, the Help Desk typically handles initial support tickets and basic issues, while Technical Support Specialists may resolve more complex technical problems. Both roles are essential in IT support, with the main difference being the complexity of issues handled.
What are some common challenges faced by remote IT Help Desk professionals, and how can they be managed effectively?
What are the key skills and qualifications needed to thrive as a Remote IT Help Desk professional, and why are they important?
What is a Remote IT Help Desk?

Other
Posted 16 days ago
Job description
*** This is a direct hire role *** NO C2C candidates, NO 3rd parties *** Must-have domain experience: ideally, experience on projects for HUD (the US Department of Housing and Urban Development) or similar state or municipal agencies involved in public housing programs. Alternatively, experience on projects for civilian US federal agencies (outside the defense, intelligence, and national security sectors) or similar state agencies, or experience in highly regulated industries such as insurance, banking, or healthcare.
For immediate consideration, please connect with me on LinkedIn at https://www.linkedin.com/in/dpotapenko and then email your resume, current location, availability, and compensation expectations directly to denis.potapenko@systemone.com - make sure to include the exact job title and job location in your email message.
REMOTE Cybersecurity Engineer :
- This role is responsible for securing enterprise infrastructure, responding to cyber threats, administering Microsoft 365 security, and helping ensure compliance with applicable regulatory requirements. - Implement, and maintain enterprise security controls across cloud and on-premises environments. - Manage security compliance and assist in security policy creation - Monitor and respond to security alerts, incidents, phishing attempts, malware, and suspicious activity. - Perform vulnerability assessments, remediation tracking, and security hardening. - Manage endpoint protection systems, email security, MFA, Conditional Access, and identity security controls. - Configure and maintain SIEM, logging, and monitoring platforms. - Conduct threat hunting and proactive security reviews. - Microsoft 365 and Cloud Security : Administer Microsoft 365 security tools including Microsoft Defender , Entra ID (Azure AD) , Conditional Access, Intune, Purview, Exchange Online Protection - Implement DLP, retention, and email security policies. - Secure remote access, mobile devices, and hybrid cloud infrastructure. - Secure Firewalls, VPNs, wireless networks, switches, and servers. - Review Firewall rules and network segmentation. - Support backup, disaster recovery, and business continuity initiatives. - Assist with patch management and secure configuration baselines. - Provide escalation support for security-related help desk issues. - Lead response efforts during security incidents and outages. - Conduct user security awareness training and phishing simulations. Required Qualifications :
- Must-have domain experience: Ideally, experience on projects for HUD (the US Department of Housing and Urban Development) or similar state or municipal agencies involved in public housing programs. Alternatively, experience on projects for civilian US federal agencies (outside the defense, intelligence, and national security sectors) or similar state agencies, or experience in highly regulated industries such as insurance, banking, or healthcare. - Experience implementing security controls and solutions from scratch - not just maintaining or monitoring established systems - with a working knowledge of security best practices and the ability to determine what to implement and how to execute it effectively. - At least 5+ years of hands-on IT security / cybersecurity engineering experience. - Strong experience with Microsoft 365 security technologies specifically. - Experience with: Firewalls and VPN technologies, Endpoint Detection & Response (EDR), Email security platforms, Vulnerability management tools, Windows Server and Hybrid Active Directory, Knowledge of cybersecurity frameworks and compliance standards. Preferred Qualifications : - Certifications such as: CISSP, Security+ , SC-200, SC-300, AZ-500, CEH For immediate consideration, please connect with me on LinkedIn at https://www.linkedin.com/in/dpotapenko and then email your resume, current location, availability, and compensation expectations directly to denis.potapenko@systemone.com - make sure to include the exact job title and job location in your email message.
.
#LI-DP1
#M1
.
Ref: #404-IT Pittsburgh