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Remote It Director Jobs in Rochester, NY (NOW HIRING)

HHUNY, Inc.

Help Desk Support Specialist

Rochester, NY · Remote

$25 - $28.85/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Associates degree in computer science, information technology, or a related field Bachelors degree ... remote workforce, and an Employee Assistance Plan, just to name a few! If you feel this is the ...

micro1 AI

Accountant - Remote

Rochester, NY · Remote

$20 - $30/hr

Remote Job Summary: You'll use your tax expertise to help train next-generation AI systems. The ... Direct experience reviewing or validating AI or technology-driven tax content. * Background in ...

Sutherland

AVP- CDE P&C Insurance

Pittsford, NY · Remote

Direct business development and sales activities with new relationships within a set of base ... Sell across the suite of services, including digital transformation, IT, customer engagement, and ...

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All JobsIt JobsRemote It Director JobsRemote It Director Jobs in Rochester, NY

Remote It Director information

See Rochester, NY salary details

$25.2K

$94.2K

$174.3K

How much do remote it director jobs pay per year?

As of Aug 20, 2026, the average yearly pay for remote it director in Rochester, NY is $94,183.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,414.00 and $122,905.00 per year, depending on experience, location, and employer.

What is a remote IT director?

A Remote IT Director is a senior-level professional responsible for overseeing an organization's information technology operations while working remotely. They manage IT teams, develop technology strategies, ensure cybersecurity, and align IT systems with business goals. The remote aspect means they perform these duties from a location outside the traditional office, using digital tools to communicate and coordinate with their teams. This role requires strong leadership, technical expertise, and the ability to manage projects and staff virtually. Remote IT Directors are essential for businesses that operate with distributed teams or have embraced remote work.

What does a remote IT director do?

A remote IT director works outside the main company headquarters or worksite and remotely manages information technology systems. You plan and engineer IT systems, oversee teams and project development, troubleshoot malfunctioning systems and equipment, and assign tasks to team members. Working remotely, you use technology to connect with employees and clients, communicate via email and other virtual methods, use networks to access IT systems, and potentially travel to remote sites to repair hardware or perform updating duties. Your responsibilities also include preparing budgets for projects, researching and recommending new products, and learning about new technology as applicable.

What are the key skills and qualifications needed to thrive as a remote IT director, and why are they important?

To thrive as a Remote IT Director, you need extensive experience in IT management, strategic planning, and a relevant degree or certifications such as CISSP, PMP, or ITIL. Familiarity with cloud platforms (like AWS or Azure), remote collaboration tools, cybersecurity frameworks, and enterprise software is crucial. Strong leadership, communication, and problem-solving skills set outstanding candidates apart, especially when managing distributed teams. These skills and qualities ensure efficient technology operations, robust security, and effective remote team leadership.

How does a remote IT director effectively manage and support distributed IT teams?

A Remote IT Director typically utilizes a mix of collaboration tools, structured communication schedules, and clear documentation to manage distributed teams. They focus on setting measurable goals, ensuring consistent project updates, and fostering a culture of accountability and trust. Regular virtual meetings, remote-friendly onboarding processes, and investment in cybersecurity protocols are essential for maintaining team cohesion and operational security. Additionally, they often coordinate closely with department heads to align IT initiatives with business objectives.

What is the difference between Remote It Director vs Remote Network Administrator?

AspectRemote It DirectorRemote Network Administrator
Required CredentialsBachelor's degree in IT or related field, often with management certificationsAssociate's or bachelor's degree in networking or IT, with Cisco or CompTIA certifications
Work EnvironmentOversees IT teams, strategic planning, and high-level decision-makingMaintains and manages network infrastructure, troubleshooting, and support
Employer & Industry UsageUsed in large organizations, corporations, and enterprisesCommon in organizations needing network support, SMBs, and tech firms

The Remote It Director focuses on strategic IT leadership and managing IT teams, while the Remote Network Administrator handles day-to-day network operations and troubleshooting. Both roles require technical expertise, but differ in scope and responsibilities.

More about Remote It Director jobs

What are the most commonly searched types of Remote It jobs in Rochester, NY?

The most popular types of Remote It jobs in Rochester, NY are:

What are popular job titles related to Remote It Director jobs in Rochester, NY?

For Remote It Director jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Remote It Director jobs in Rochester, NY look for?

The top searched job categories for Remote It Director jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote It Director jobs?

Cities near Rochester, NY with the most Remote It Director job openings:

Remote It Director jobs near you
Infographic showing various Remote It Director job openings in Rochester, NY as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $94,183 per year, or $45.3 per hour.

Help Desk Support Specialist

HHUNY, Inc.

Rochester, NY • Remote

$25 - $28.85/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Position Description: The Help Desk Support Specialist is assigned to support HHUNY by aiding HHUNY staff, care management agencies and HHUNY providers. The position will provide support for Netsmart CareManager, Okta, Team Dynamix, and other HHUNY applications by HHUNY staff and external Care Management Agency staff, and ensure requestors questions get answered.

Essential Duties & Responsibilities:
Function as Netsmart CareManager internal super-user by understanding all configuration logic and how future changes impact logic, build, reporting, etc.
Provide all application support functions for system end-users.
Serves as the first line of assistance with customers in addressing technical issues. This role requires conveying technical information to users in a way they can easily understand.
Manage credentials for the systems necessary for internal and external users.
Identify trends and training opportunities based on ticket submission with HHUNY Training team.
Manage Team Dynamix incidents to completion.
Manage ticket submissions and follow up with Netsmart help desk.
Continue to optimize use of help desk tools to streamline end user support.
Facilitate ongoing communication and meetings with external vendors.
Provide Tier 1 AWS workspace and configuration support.
Perform other related duties as assigned.
This position requires the employee to be located in upstate New York, preferably within 40 miles of Rochester, NY.
This position is fully remote, however, on limited occasion there may be a requirement to meet in the office per supervisory request, including new employee onboarding.
Minimum Qualifications:
Associates degree in computer science, information technology, or a related field
Bachelors degree in a related field is preferred beyond minimum requirements
HHUNY provides administrative support and governance to five affiliated Health Homes and over 90 Care Management Agencies in New York State. HHUNY has been at the forefront of adopting a person-centered, recovery-focused delivery service model for its Health Home members.
HHUNY offers a competitive benefits package which includes 28 days of paid time off per year immediately upon hire (8.62 hours earned each pay period), 14 paid holidays, comprehensive medical, dental and vision coverage, 401(K) retirement savings plan with 6% employer match, a fully remote workforce, and an Employee Assistance Plan, just to name a few!
If you feel this is the right fit for you, come join our amazing HHUNY team!

$25.00 - $28.85 Hourly

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