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Remote Internship Helpdesk information

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How much do remote internship helpdesk jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for remote internship helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Internship Helpdesk professional, and why are they important?

To excel as a Remote Internship Helpdesk professional, you need strong problem-solving abilities, technical troubleshooting skills, and a background in IT support or customer service, often supported by relevant coursework or certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is typically required. Exceptional communication skills, patience, and the ability to work independently are valuable soft skills in this remote role. These competencies ensure efficient support delivery, high user satisfaction, and smooth technical operations for interns and staff.

What is the difference between Remote Internship Helpdesk vs Remote IT Support Intern?

AspectRemote Internship HelpdeskRemote IT Support Intern
CredentialsBasic IT knowledge, customer service skillsBasic IT knowledge, troubleshooting skills
Work EnvironmentRemote, customer-facingRemote, technical support
Employer & IndustryTech companies, customer service centersIT firms, tech departments
Search & Comparison IntentUnderstanding entry-level support rolesLearning technical troubleshooting internships

The Remote Internship Helpdesk typically focuses on customer service and basic IT support in a remote setting, often involving handling user inquiries. The Remote IT Support Intern emphasizes technical troubleshooting and problem resolution skills. Both roles are entry-level, remote, and relevant in tech industries, but they differ mainly in technical depth and customer interaction focus.

What is a Remote Internship Helpdesk?

A Remote Internship Helpdesk is a support service designed to assist remote interns with any technical, administrative, or general questions they may have during their internship. The helpdesk typically provides guidance on onboarding, troubleshooting issues with software or communication tools, and answering queries about company policies or procedures. It plays a vital role in ensuring interns feel supported and connected, even when working from a distance. By offering timely solutions and resources, the helpdesk helps remote interns have a smoother and more productive internship experience.

How does a Remote Internship Helpdesk typically collaborate with other departments to resolve technical issues for interns?

A Remote Internship Helpdesk frequently collaborates with IT, HR, and internship program coordinators to address and resolve technical issues that interns encounter. When an intern submits a ticket, the helpdesk may coordinate with IT to troubleshoot hardware or software problems, or with HR to resolve account access concerns. Regular communication and clear documentation are essential for tracking the status of issues and ensuring timely solutions. This collaborative approach helps maintain a seamless onboarding and support experience for interns working remotely.
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What cities are hiring for Remote Internship Helpdesk jobs? Cities with the most Remote Internship Helpdesk job openings:
What states have the most Remote Internship Helpdesk jobs? States with the most job openings for Remote Internship Helpdesk jobs include:
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Remote Internship Helpdesk jobs near you
Infographic showing various Remote Internship Helpdesk job openings in the United States as of June 2026, with employment types broken down into 1% Internship, 93% Full Time, and 6% Part Time. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Master Level Mental Health Counselor Internship

One Alkaline Life, LLC

Waldorf, MD • On-site, Remote

Part-time, Internship

Posted 23 days ago

Job description

*This position is currently available as a remote internship due to COVID-19.
Under the direction of the Clinical Director and Executive Director, the Mental Health Therapist Intern will utilize person centered services to help persons served to engage in the partial care program to integrate into the community to the greatest extent possible. He/she provides services consistent with the program's goals and objectives. Implements evidence based practices and assures all services are focused on healing and wellness.
Essential Job Functions
Create and Maintain:
• A wellness and healing-oriented environment by using person-first language, respectful documentation, and person-centered planning. All services provided will promote a wellness and healing outcome.
  • Engagement/Intake
  • Schedules and completes all program intake assessments including comprehensive social assessment, mental status, addiction screening, strengths, needs and preferences and initial plan.
  • Facilitates the engagement and orientation process helping people to link to PC services
  • Assures coordination with outside providers and facilitates a smooth transition to assigned client.
  • Manage a part-time caseload of 12 clients a week.
  • Run or engage in group therapy with groups that are available.
  • Attend All Staff Meetings and Supervision with Supervisor and Clinical Director on weekly basis

Program Activities:
  • Promotes the psychiatric rehabilitation philosophy and person's served empowerment by including individuals in all tasks and seeking their input and involvement in running the daily program activities
  • Develops, implements, and participates in formal and informal social and recreational activities when happening
  • Attends and participates in staff meetings
  • Outreach and follow-up contacts as necessary

Chart management:
  • Completes intakes/onboard and orientation paperwork for new clients.
  • Make sure clients have forms and insurance cards submitted before beginning of the sessions
  • Works with persons served to assess needs and formulate individual treatment plans
  • Ongoing case management including advocacy, resource development, service coordination
  • Assumes responsibility for timely case recording, record keeping and facilitating psychiatric consultations

Program Evaluation/Reports:
  • Completes monthly program reports when needed
  • Completes all reports and paperwork required for compliance with funding regulations
  • Completes chart audits
  • Creates, receives, and responds to all e-mail correspondence in a prompt and professional manner. Emails must be read once per workday/shift

Scope of responsibility:
  • Familiarizes self with the formal and informal departmental goals, standards, policies, and procedures which may include some familiarity of other departments within the agency

Decision making:
  • On a regular and continuous basis, exercises sound judgment and assume responsibility for decisions, consequences and results having an impact on people, costs and/or quality of service within the functional area.

Requirements
Requirements: Working towards a bachelor's or master's degree in social work, psychology, counseling, or related area. 3 years' work experience in mental health field is preferred. Driver's License required. Other Skills/Abilities
  • Demonstrates empathy and respect for people receiving services
  • Timely documentation, report writing
  • Exchanges non-routine information using tact and persuasion as appropriate, requiring excellent verbal and written communication skills.
  • Speak, read and write English (fluent in Spanish a plus)

Emotional skills:
  • Relates well to people of all ages, races and socio-economic backgrounds and disability groups
  • Presents and fosters a trusting professional relationship with all persons encountered on a daily basis
  • Upbeat, Professional attitude, and a willingness to learn

Intellectual skills:
  • Comprehend hospital/medical records
  • Excellent multi-tasking skills and an ability to manages diverse responsibilities
  • Excellent verbal and written communication skills
  • Strong attention to detail
  • Good organizational and problem-solving ability
  • Must demonstrate a high level of initiative and ability to work autonomously
  • Computer proficiency

Agency Computer use:
  • MS Office applications, with strong emphasis in MS Word.
  • Must be willing to learn and utilize all current and future computer applications as related to the position.

Apply