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Remote Incident Management Analyst Jobs (NOW HIRING)

GHD

Senior Incident Management Advisor - PTAN

Golden, CO · On-site +1

$140K - $141K/yr

This role can be remote or based out of most GHD locations throughout the US. Working with an ... Enterprise Business Analysis: Interpret the business need and identify solution recommendations to ...

Maximus

Critical Incident Command (CIC) Shift Lead

VA · On-site +1

... City Remote Country United States Working time Full-time Description & Requirements Maximus is a ... analysis, or incident management roles. - Demonstrated experience supporting or leading incident ...

Aptive

Management Analyst

This is 100% remote position, with an option as either full-time or part-time. Primary ... Review annual continuation requests, process administrative approvals, incident reporting, and semi ...

Aptive

Management Analyst

This is 100% remote position, with an option as either full-time or part-time. Primary ... Review annual continuation requests, process administrative approvals, incident reporting, and semi ...

City of Diamond Bar, CA

Management Analyst

Diamond Bar, CA · On-site +1

$76K - $102K/yr

City Hall, 21810 Copley Drive, Diamond Bar, CA Job Type: Full-time Remote Employment: Flexible ... We are seeking a highly skilled and motivated Management Analyst to join our team of dedicated ...

Maximus

Junior CIC Analyst

VA · On-site +1

... incident management. Working under the guidance of senior analysts and shift leads, the role ... This is a remote position. Maximus TCS (Technology and Consulting Services) Internal Job Profile ...

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Remote Incident Management Analyst information

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How much do remote incident management analyst jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for remote incident management analyst in the United States is $38.31, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $43.51 per hour, depending on experience, location, and employer.

What are the 7 phases of IR?

The 7 phases of incident response (IR) are Preparation, Identification, Containment, Eradication, Recovery, Lessons Learned, and Documentation. As a Remote Incident Management Analyst, understanding these phases helps in effectively managing security incidents and minimizing impact through structured processes and communication tools.

What are the 5 C's of incident management?

The 5 C's of incident management are typically categorized as Clear, Concise, Complete, Consistent, and Correct communication. These principles help incident management analysts ensure effective reporting, coordination, and resolution of incidents by maintaining clarity and accuracy in all communications and documentation.

What are the 5 P's of incident management?

The 5 P's of incident management are People, Processes, Products, Partners, and Performance. These elements help ensure effective incident response by focusing on the right personnel, clear procedures, appropriate tools, collaboration, and measuring outcomes. Incident management analysts often utilize frameworks like ITIL to coordinate these components efficiently.

What is the difference between Remote Incident Management Analyst vs Remote Security Analyst?

AspectRemote Incident Management AnalystRemote Security Analyst
Required CertificationsITIL, CompTIA Security+CompTIA Security+, CISSP
Work EnvironmentIT support centers, cybersecurity teamsIT departments, cybersecurity teams
Industry UsageIT service providers, large corporationsFinancial, healthcare, government sectors
Common Search/ComparisonYesYes

The Remote Incident Management Analyst focuses on identifying, managing, and resolving IT incidents to ensure minimal downtime, often working within IT support or operations teams. In contrast, a Remote Security Analyst primarily concentrates on protecting systems from security threats, analyzing vulnerabilities, and implementing security measures. While both roles require technical certifications and involve working in cybersecurity or IT environments, their core responsibilities differ, with incident analysts handling operational issues and security analysts focusing on threat prevention.

What does an incident management analyst do?

An incident management analyst is responsible for identifying, analyzing, and resolving IT incidents to restore normal service operations quickly. They monitor systems using tools like ticketing systems and incident tracking software, coordinate response efforts, and document incident details to prevent future issues. Strong problem-solving skills and knowledge of IT service management frameworks like ITIL are essential for this role.
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Remote Incident Management Analyst jobs near you
Infographic showing various Remote Incident Management Analyst job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $79,692 per year, or $38.3 per hour.

SRE Evaluator - Incident Management

Mercor

San Francisco, CA • Remote

$80 - $120/hr

Full-time

Posted 15 days ago

Job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Incident management / reliability / SRE Evaluator
Type: Contract
Compensation: $80–$120/hour
Location: Remote

Role Responsibilities

  • Evaluate AI-generated artifacts against domain-specific quality rubrics.
  • Identify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks.
  • Provide clear, structured written feedback to improve AI model outputs.
  • Apply deep subject-matter expertise in Incident management, reliability, and SRE.
  • Work independently and asynchronously to meet deadlines and ensure high-quality assessments.

Qualifications

Must-Have

  • 5+ years of relevant professional experience in Incident management, reliability, or SRE.
  • Native or professional fluency in English.
  • Highly proficient in Microsoft Office and Google Workspace, especially Slides (Google Slides / PowerPoint).

Preferred

  • Advanced degree (Master's or higher) from a reputable institution.

Application Process (Takes 20–30 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
  • For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.