Demonstrated proficiency with incident management tools, IT service management platforms, and ... Excellent problem-solving, analytical, written, and verbal communication skills, with proven ...
Demonstrated proficiency with incident management tools, IT service management platforms, and ... Excellent problem-solving, analytical, written, and verbal communication skills, with proven ...
Incident Responder
Menlo Park, CA · Remote
$110K - $140K/yr
Overview We are seeking an Incident Responder (Remote, US) to focus on incident response, threat ... Own the incident management lifecycle: from detection to postmortem and root cause analysis
Quick apply
Incident Responder
Menlo Park, CA · Remote
$110K - $140K/yr
Overview We are seeking an Incident Responder (Remote, US) to focus on incident response, threat ... Own the incident management lifecycle: from detection to postmortem and root cause analysis
Senior Incident Response Analyst
New York, NY · Remote
$85K - $158K/yr
Senior Incident Response Analyst Location: Remote (Anywhere in the U.S.) Employment Type ... Lead and manage incident response investigations for on-prem and cloud environments. * Perform ...
Quick apply
Senior Incident Response Analyst
New York, NY · Remote
$85K - $158K/yr
Senior Incident Response Analyst Location: Remote (Anywhere in the U.S.) Employment Type ... Lead and manage incident response investigations for on-prem and cloud environments. * Perform ...
Problem Management, ITIL, Incident Management, Major Incident Management, Root Cause Analysis (RCA), 5 Whys, ServiceNow, Remediation Action Plans (RAP), Service Reliability, IT Operations, Continuous ...
Problem Management, ITIL, Incident Management, Major Incident Management, Root Cause Analysis (RCA), 5 Whys, ServiceNow, Remediation Action Plans (RAP), Service Reliability, IT Operations, Continuous ...
Management Analyst
$73K - $90K/yr
Remote Mano Lani LLC is seeking a Management Analyst to support business analysis, data management, reporting, and process improvement activities. This position will assist project teams with ...
Management Analyst
$73K - $90K/yr
Remote Mano Lani LLC is seeking a Management Analyst to support business analysis, data management, reporting, and process improvement activities. This position will assist project teams with ...
Cyber Incident Handler
Charleston, WV · Remote
Cyber Incident Handler Job Summary Reporting to the Manager of Cyber Defense, the Cyber Incident ... Drive improvements to event analysis operations and security automation * Develop threat hunting ...
Cyber Incident Handler
Charleston, WV · Remote
Cyber Incident Handler Job Summary Reporting to the Manager of Cyber Defense, the Cyber Incident ... Drive improvements to event analysis operations and security automation * Develop threat hunting ...
Configuration Management Analyst
Tampa, FL · On-site +1
Contribute to incident and problem management processes by providing accurate configuration data ... Remote in these locations (Louisville, Dallas, Florida (Ft. Lauderdale/Tampa), Washington D.C. and ...
New
Configuration Management Analyst
Tampa, FL · On-site +1
Contribute to incident and problem management processes by providing accurate configuration data ... Remote in these locations (Louisville, Dallas, Florida (Ft. Lauderdale/Tampa), Washington D.C. and ...
New
Configuration Management Analyst
Dallas, TX · On-site +1
Contribute to incident and problem management processes by providing accurate configuration data ... Remote in these locations (Louisville, Dallas, Florida (Ft. Lauderdale/Tampa), Washington D.C. and ...
New
Configuration Management Analyst
Dallas, TX · On-site +1
Contribute to incident and problem management processes by providing accurate configuration data ... Remote in these locations (Louisville, Dallas, Florida (Ft. Lauderdale/Tampa), Washington D.C. and ...
New
Configuration Management Analyst
New York, NY · On-site +1
Contribute to incident and problem management processes by providing accurate configuration data ... Remote in these locations (Louisville, Dallas, Florida (Ft. Lauderdale/Tampa), Washington D.C. and ...
New
Configuration Management Analyst
New York, NY · On-site +1
Contribute to incident and problem management processes by providing accurate configuration data ... Remote in these locations (Louisville, Dallas, Florida (Ft. Lauderdale/Tampa), Washington D.C. and ...
New
Configuration Management Analyst
New York, NY · On-site +1
Contribute to incident and problem management processes by providing accurate configuration data ... Remote in these locations (Louisville, Dallas, Florida (Ft. Lauderdale/Tampa), Washington D.C. and ...
New
Configuration Management Analyst
New York, NY · On-site +1
Contribute to incident and problem management processes by providing accurate configuration data ... Remote in these locations (Louisville, Dallas, Florida (Ft. Lauderdale/Tampa), Washington D.C. and ...
New
Configuration Management Analyst
Louisville, KY · On-site +1
Contribute to incident and problem management processes by providing accurate configuration data ... Remote in these locations (Louisville, Dallas, Florida (Ft. Lauderdale/Tampa), Washington D.C. and ...
New
Configuration Management Analyst
Louisville, KY · On-site +1
Contribute to incident and problem management processes by providing accurate configuration data ... Remote in these locations (Louisville, Dallas, Florida (Ft. Lauderdale/Tampa), Washington D.C. and ...
New
Configuration Management Analyst
Washington, DC · On-site +1
Contribute to incident and problem management processes by providing accurate configuration data ... Remote in these locations (Louisville, Dallas, Florida (Ft. Lauderdale/Tampa), Washington D.C. and ...
New
Configuration Management Analyst
Washington, DC · On-site +1
Contribute to incident and problem management processes by providing accurate configuration data ... Remote in these locations (Louisville, Dallas, Florida (Ft. Lauderdale/Tampa), Washington D.C. and ...
New
Configuration Management Analyst
Tampa, FL · On-site +1
Contribute to incident and problem management processes by providing accurate configuration data ... Remote in these locations (Louisville, Dallas, Florida (Ft. Lauderdale/Tampa), Washington D.C. and ...
New
Configuration Management Analyst
Tampa, FL · On-site +1
Contribute to incident and problem management processes by providing accurate configuration data ... Remote in these locations (Louisville, Dallas, Florida (Ft. Lauderdale/Tampa), Washington D.C. and ...
New
Experience working in environments leveraging a managed SOC/MDR provider and understanding how to ... Remote Shift: 1st - Day Valid Driving License: No Hazardous Material(s): N/A Job Posting End Date ...
New
Experience working in environments leveraging a managed SOC/MDR provider and understanding how to ... Remote Shift: 1st - Day Valid Driving License: No Hazardous Material(s): N/A Job Posting End Date ...
New
Management Analyst
$73K - $90K/yr
Remote Mano Lani LLC is seeking a Management Analyst to support business analysis, data management, reporting, and process improvement activities. This position will assist project teams with ...
Management Analyst
$73K - $90K/yr
Remote Mano Lani LLC is seeking a Management Analyst to support business analysis, data management, reporting, and process improvement activities. This position will assist project teams with ...
Configuration Management Analyst
Louisville, KY · On-site +1
Contribute to incident and problem management processes by providing accurate configuration data ... Remote in these locations (Louisville, Dallas, Florida (Ft. Lauderdale/Tampa), Washington D.C. and ...
New
Configuration Management Analyst
Louisville, KY · On-site +1
Contribute to incident and problem management processes by providing accurate configuration data ... Remote in these locations (Louisville, Dallas, Florida (Ft. Lauderdale/Tampa), Washington D.C. and ...
New
Configuration Management Analyst
Louisville, KY · On-site +1
Contribute to incident and problem management processes by providing accurate configuration data ... Remote in these locations (Louisville, Dallas, Florida (Ft. Lauderdale/Tampa), Washington D.C. and ...
New
Configuration Management Analyst
Louisville, KY · On-site +1
Contribute to incident and problem management processes by providing accurate configuration data ... Remote in these locations (Louisville, Dallas, Florida (Ft. Lauderdale/Tampa), Washington D.C. and ...
New
Configuration Management Analyst
Tampa, FL · On-site +1
Contribute to incident and problem management processes by providing accurate configuration data ... Remote in these locations (Louisville, Dallas, Florida (Ft. Lauderdale/Tampa), Washington D.C. and ...
New
Configuration Management Analyst
Tampa, FL · On-site +1
Contribute to incident and problem management processes by providing accurate configuration data ... Remote in these locations (Louisville, Dallas, Florida (Ft. Lauderdale/Tampa), Washington D.C. and ...
New
Configuration Management Analyst
New York, NY · On-site +1
Contribute to incident and problem management processes by providing accurate configuration data ... Remote in these locations (Louisville, Dallas, Florida (Ft. Lauderdale/Tampa), Washington D.C. and ...
New
Configuration Management Analyst
New York, NY · On-site +1
Contribute to incident and problem management processes by providing accurate configuration data ... Remote in these locations (Louisville, Dallas, Florida (Ft. Lauderdale/Tampa), Washington D.C. and ...
New
Configuration Management Analyst
Dallas, TX · On-site +1
Contribute to incident and problem management processes by providing accurate configuration data ... Remote in these locations (Louisville, Dallas, Florida (Ft. Lauderdale/Tampa), Washington D.C. and ...
New
Configuration Management Analyst
Dallas, TX · On-site +1
Contribute to incident and problem management processes by providing accurate configuration data ... Remote in these locations (Louisville, Dallas, Florida (Ft. Lauderdale/Tampa), Washington D.C. and ...
New
Remote Incident Management Analyst information
See salary details
$19.23 - $23.21
5% of jobs
$23.21 - $27.19
16% of jobs
$28.84 is the 25th percentile. Wages below this are outliers.
$27.19 - $31.16
9% of jobs
$31.16 - $35.14
7% of jobs
The median wage is $37.05 / hr.
$35.14 - $39.12
25% of jobs
$41.75 is the 75th percentile. Wages above this are outliers.
$39.12 - $43.09
18% of jobs
$43.09 - $47.07
2% of jobs
$47.07 - $51.05
11% of jobs
$51.05 - $55.03
4% of jobs
$55.03 - $59
0% of jobs
$59 - $62.98
2% of jobs
$19
$38
$62
How much do remote incident management analyst jobs pay per hour?
As of Sep 14, 2026, the average hourly pay for remote incident management analyst in the United States is $38.31, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $43.51 per hour, depending on experience, location, and employer.
What is the difference between Remote Incident Management Analyst vs Remote Security Analyst?
| Aspect | Remote Incident Management Analyst | Remote Security Analyst |
|---|---|---|
| Required Certifications | ITIL, CompTIA Security+ | CompTIA Security+, CISSP |
| Work Environment | IT support centers, cybersecurity teams | IT departments, cybersecurity teams |
| Industry Usage | IT service providers, large corporations | Financial, healthcare, government sectors |
| Common Search/Comparison | Yes | Yes |
The Remote Incident Management Analyst focuses on identifying, managing, and resolving IT incidents to ensure minimal downtime, often working within IT support or operations teams. In contrast, a Remote Security Analyst primarily concentrates on protecting systems from security threats, analyzing vulnerabilities, and implementing security measures. While both roles require technical certifications and involve working in cybersecurity or IT environments, their core responsibilities differ, with incident analysts handling operational issues and security analysts focusing on threat prevention.
More about Remote Incident Management Analyst jobs
What cities are hiring for Remote Incident Management Analyst jobs?
Cities with the most Remote Incident Management Analyst job openings:
What are the most commonly searched types of Incident Management Analyst jobs?
The most popular types of Incident Management Analyst jobs are:
What states have the most Remote Incident Management Analyst jobs?
States with the most job openings for Remote Incident Management Analyst jobs include:
What are popular job titles related to Remote Incident Management Analyst jobs?
For Remote Incident Management Analyst jobs, the most frequently searched job titles are:
Incident Response Coordinator, Senior
Remote
ASM Research
• IT Services • 1 - 5K employees1,001 - 5,000 employees
Full-time
Re-posted 12 hours ago
ASM Research rating
8.9
Based on 16 frontline employees who took The Breakroom Quiz
Job description
The Incident Response Coordinator, Senior leads tactical coordination of complex IT incidents to minimize mission impact. The role facilitates disciplined war rooms, enforces cadence and runbooks, drives cross-team collaboration, and provides executive-ready communications during and after major events. This role executes the incident response process as defined by enterprise ITSM governance and the Senior Incident Manager, integrates with cyber defenders when needed, and champions readiness and continual improvement.
Key Responsibilities
Required Qualifications
Preferred Qualifications
Compensation Ranges
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Key Responsibilities
- War-Room Facilitation: Structure/facilitate major incident bridges; maintain restoration focus; assign actions/owners; track progress to closure; enforce decision/messaging cadence.
- Process Execution & Standards: Maintain/enforce incident playbooks, escalation matrices, and communication templates; ensure ITSM record quality, CI linkage, and documentation discipline.
- Value-Stream Awareness: Engage dependencies (infra, app, identity, cloud, network) early based on service mapping; identify/remove bottlenecks delaying restoration (approvals, routing).
- Communications: Produce leadership updates/executive briefings translating technical impact/risk/remediation into clear business language; maintain SSOT.
- Cross-Practice Integration: Coordinate with Problem, Change, Release, Service Continuity, and SOC/Cyber IR where service impact/security intersects; support PIRs and trend analysis.
- Readiness & Drills: Run tabletop exercises; review playbooks; audit on-call readiness; ensure consistent execution across shifts/teams.
- Mentoring: Coach coordinators/junior IM staff on escalation protocols, communication discipline, and analysis techniques.
- Evidence & Audit Trail: Ensure timelines, key decisions, and impact assessments are documented and stored to meet compliance and audit requirements.
Required Qualifications
- Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field, or equivalent relevant work experience.
- 8+ years of experience in incident management, incident response, or related IT roles, including leadership of major incidents in large, complex enterprise or federal IT environments.
- Deep understanding of ITIL principles and advanced incident management and response best practices, including governance of runbooks, escalation models, and communications.
- Demonstrated proficiency with incident management tools, IT service management platforms, and monitoring solutions used to manage major incidents and produce operational and executive reporting.
- Excellent problem-solving, analytical, written, and verbal communication skills, with proven ability to brief senior leadership and translate technical risk into business terms.
- Demonstrated ability to lead multiple concurrent complex incidents, make timely decisions with incomplete information, and drive consensus across diverse technical and business stakeholders.
- Active SECRET clearance or ability to obtain and maintain required background investigation; U.S. citizenship required.
Preferred Qualifications
- Leadership experience in enterprise-scale or defense-related major incident management, including coordination with external partners or multi-agency stakeholders.
- Advanced incident management or cybersecurity certifications (such as ITIL intermediate/advanced or incident-response-oriented credentials).
- Experience designing or maturing enterprise incident response frameworks, including integration with cyber defense centers, problem management, and governance processes.
Compensation Ranges
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
What ASM Research employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About ASM Research
Sourced by ZipRecruiter
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Fairfax, VA, US
Year founded
1978