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Incident Manager Remote Jobs (NOW HIRING)

DraftKings

Incident Manager

The Crown Is Yours As an Incident Manager, you'll lead the response to high-urgency incidents from detection through resolution, coordinating teams and keeping stakeholders informed along the way.

DraftKings, Inc.

Incident Manager

The Crown Is Yours As an Incident Manager, you'll lead the response to high-urgency incidents from detection through resolution, coordinating teams and keeping stakeholders informed along the way.

Lendistry

Incident Manager

A Day in the Life The Incident Manager leads the organization's security and operational incident response function while supporting the GRC program that keeps the company audit-ready. This role owns ...

Lambda

$125K - $195K/yr

We are seeking a Senior Incident Manager to lead critical incident response across our AI data center infrastructure. This role is responsible for coordinating rapid resolution of service-impacting ...

ASM Research

Incident Manager, Junior

Position Overview The Incident Manager oversees the end-to-end lifecycle of IT incidents in an enterprise environment, ensuring rapid restoration of normal service with minimal disruption to mission ...

ASM Research

Incident Manager, Sr

The Incident Manager, Senior leads major incident response activities across complex enterprise and federal IT environments. This role ensures rapid service restoration, coordinates technical and ...

Peraton

Technical Enterprise Incident Manager

$86K - $138K/yr

Enterprise Incident Management * Lead and coordinate Incident bridge calls involving infrastructure, application, network, cloud, security, and vendor teams. * Drive rapid service restoration while ...

Zillow

Senior Manager, Incident Management

About the teamZillow Group is seeking a Senior Manager, Incident Management (M4) to lead our ... a Remote position. "Remote" employees do not have a permanent corporate office workplace and ...

DocuSign

Sr. Incident Commander

With intelligent agreement management, Docusign unleashes business-critical data that is trapped ... Participate in a rotational shift 24 x 7 x 365 Job Designation Remote: Employee is not required to ...

Beyond SOF

Incident Manager - III TS/SCI

Arlington, VA · On-site +1

Incident Manager - III The client is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience ...

Arkenstone Defense

Incident Responder

Menlo Park, CA · Remote

$110K - $140K/yr

Overview We are seeking an Incident Responder (Remote, US) to focus on incident response, threat ... Own the incident management lifecycle: from detection to postmortem and root cause analysis

Maximus

Critical Incident Command (CIC) Shift Lead

VA · On-site +1

... City Remote Country United States Working time Full-time Description & Requirements Maximus is a ... managing workload distribution to ensure efficient and timely incident response. - Validate ...

Appriss Retail

Solution Expert - Incident and Audit

$90K - $120K/yr

... manage incidents. Our products- Engage to reduce returns, Secure to cut shrink, and Incident to ... Remote - United States We are proud to be an Equal Opportunity Employer. All qualified applicants ...

BlackCloak

Senior Incident Responder

$105K - $115K/yr

Manage and remediate severe client security incidents, including but not limited to, compromised ... Remote Company, within the USA - Comprehensive Medical, Dental, and Vision plans with a 100 ...

ASM Research

Incident Response Coordinator

The Incident Response Coordinator supports the end-to-end response to IT incidents and service ... Evidence Management: Collect/store key decisions, impact summaries, timelines for compliance/audits.

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Incident Manager Remote information

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How much do incident manager remote jobs pay per year?

As of Sep 14, 2026, the average yearly pay for incident manager remote in the United States is $163,404.00, according to ZipRecruiter salary data. Most workers in this role earn between $129,000.00 and $193,000.00 per year, depending on experience, location, and employer.

What does an incident manager do when working remotely?

An Incident Manager working remotely is responsible for overseeing the identification, assessment, and resolution of IT service disruptions or incidents. They coordinate response efforts among technical teams, communicate status updates to stakeholders, and ensure that issues are resolved promptly to minimize business impact. Remote Incident Managers use collaboration tools, incident management platforms, and clear communication practices to manage and document incidents effectively. Their role is crucial in maintaining service reliability and continuous improvement, even when working outside of a traditional office setting.

What are the key skills and qualifications needed to thrive as an incident manager remote?

To thrive as a remote Incident Manager, you need expertise in IT service management, incident response protocols, and a solid understanding of network and system operations, typically backed by a relevant degree or certifications such as ITIL. Familiarity with incident management tools like ServiceNow, Jira, or PagerDuty, and experience using communication platforms for coordination, is crucial. Strong problem-solving, leadership, and clear communication skills are vital for managing crises effectively and guiding remote teams. These competencies ensure rapid resolution of incidents, minimal business disruption, and effective collaboration across distributed teams.

What is the difference between Incident Manager Remote vs Incident Coordinator?

AspectIncident Manager RemoteIncident Coordinator
CredentialsTypically requires ITIL certification, relevant experience in incident managementOften requires basic IT or industry-specific certifications, entry-level experience
Work EnvironmentRemote, often in IT or technical support teamsUsually office-based or remote, supporting incident response teams
Industry UsageCommon in IT, cybersecurity, and technical support sectorsUsed across various industries including IT, healthcare, and manufacturing
Search & Comparison IntentPeople comparing incident management roles with similar responsibilitiesIndividuals exploring entry-level or support roles in incident response

The Incident Manager Remote focuses on overseeing and managing incident resolution processes remotely, often requiring certifications like ITIL. The Incident Coordinator typically supports incident response efforts, coordinating activities and communication. While both roles involve incident handling, the Incident Manager Remote has a broader scope and higher responsibility level, especially in remote settings.

What cities are hiring for Incident Manager Remote jobs?

Cities with the most Incident Manager Remote job openings:

What states have the most Incident Manager Remote jobs?

States with the most job openings for Incident Manager Remote jobs include:

What are popular job titles related to Incident Manager Remote jobs?

For Incident Manager Remote jobs, the most frequently searched job titles are:

Infographic showing various Incident Manager Remote job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $163,404 per year, or $78.6 per hour.

Incident Manager

Remote

DraftKings
Software Development • 1 - 5K employees
Learn more about DraftKingsexternal

Full-time

Posted 4 days ago

DraftKings rating

8.4

Company rating: 8.4 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.

The Crown Is Yours

As an Incident Manager, you'll lead the response to high-urgency incidents from detection through resolution, coordinating teams and keeping stakeholders informed along the way. You'll manage active incidents, translate technical issues into clear business impacts, and help teams make informed decisions under pressure. You'll also analyze incident data and contribute to post-incident reviews to improve how we respond to and learn from incidents over time.

What you'll do as an Incident Manager

  • Lead end-to-end response for high-urgency incidents, coordinating triage and resolution across multiple teams.

  • Run incident response bridges with engineers, leadership, and other stakeholders, keeping teams aligned on priorities, active workstreams, and next steps.

  • Translate complex technical and operational issues into clear business impacts and risks while maintaining detailed records of incident timelines, decisions, actions, and resolutions.

  • Contribute to blameless post-incident reviews, supporting root cause investigations and identifying actions that improve resiliency.

  • Analyze production incident data and trends, and lead projects that improve incident response processes, data collection, and reporting.

  • Participate in an on-call rotation that includes work outside standard business hours.

What you'll bring

  • Experience in Incident Management within a technology-driven environment, including leading incident response bridges with engineers, leadership, and cross-functional stakeholders.

  • The ability to prioritize competing work based on urgency, customer impact, and business risk.

  • Strong written and verbal communication skills, with the ability to explain complex technical and operational information clearly to different audiences.

  • The ability to remain calm, focused, and decisive while solving problems and collaborating with teams in high-pressure situations.

  • An analytical mindset with the ability to use incident data and trends to identify opportunities for improvement.

  • Familiarity with incident management and observability tools such as Jira, PagerDuty, Datadog, or similar platforms.

#LI-AC2
Join Our Team

We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.

The US base salary range for this full-time position is 72,000.00 USD - 90,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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