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Remote Incident Command System Jobs (NOW HIRING)

Lambda

$125K - $195K/yr

Knowledge of and experience with Incident command system (ICS) * Experience in leading and developing incident command from stractch Key Competencies * Incident Command & Leadership * Operational ...

Maximus

Critical Incident Command (CIC) Shift Lead

VA · On-site +1

... City Remote Country United States Working time Full-time Description & Requirements Maximus is a ... Our work focuses on sustaining, operating, and improving essential government systems and services ...

DocuSign

Sr. Incident Commander

Hartford, CT · On-site +1

Until now, these were disconnected from business systems of record, costing businesses time, money ... This position is an individual contributor role reporting to the Sr. Manager, SRE Incident Command.

GHD

Senior Incident Management Advisor - PTAN

Golden, CO · On-site +1

$140K - $141K/yr

This role can be remote or based out of most GHD locations throughout the US. Working with an ... Serve as a senior subject matter expert in Incident Command System (ICS) and Emergency Management ...

Jobgether

Working in a remote, globally distributed environment, you will drive operational excellence ... Strong understanding of distributed systems, cloud-native infrastructure, and modern production ...

Red Hat, Inc.

$134K - $221K/yr

Incident Command & Orchestration: Lead and coordinate cross-functional teams (Engineering, Product ... Technical knowledge of Linux operating systems, container technologies (Kubernetes/OpenShift), and ...

Nexcess

Manager, Reliability Operations

Lansing, MI · On-site +1

$110K - $150K/yr

Own the incident command function, including roles, structure, and operating procedures * Lead or ... Logging and telemetry systems (centralized logging, metrics, tracing) * Ability to translate ...

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Remote Incident Command System information

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$31K

$53.5K

$61K

How much do remote incident command system jobs pay per year?

As of Jul 19, 2026, the average yearly pay for remote incident command system in the United States is $53,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $59,500.00 per year, depending on experience, location, and employer.

What is the highest paying first responder job?

The highest paying first responder jobs typically include paramedic supervisors, fire chiefs, and emergency management directors, with salaries often exceeding $100,000 annually. These roles usually require advanced certifications, leadership skills, and extensive experience in emergency services.

What is the difference between Remote Incident Command System vs Remote Emergency Dispatcher?

AspectRemote Incident Command SystemRemote Emergency Dispatcher
CertificationsICS certifications, emergency management trainingEmergency medical, fire, or police dispatch certifications
Work EnvironmentCoordinate incident response remotely, often in emergency management centersHandle emergency calls and dispatch responders remotely
Industry UsagePublic safety, emergency management agenciesPolice, fire, EMS dispatch centers
Search & Comparison IntentHigh overlap in emergency response coordinationFocus on communication and dispatch roles

The Remote Incident Command System and Remote Emergency Dispatcher roles both operate in emergency response environments, often requiring similar certifications and industry knowledge. However, the Incident Command System focuses on managing and coordinating overall incident response remotely, while Emergency Dispatchers primarily handle communication and dispatching responders. Understanding these differences helps job seekers identify roles aligned with their skills and certifications in emergency management and public safety sectors.

What are the positions in incident command?

In incident command, key positions include the Incident Commander, who oversees the response; Command Staff roles such as Public Information Officer, Safety Officer, and Liaison Officer; and General Staff positions like Operations, Planning, Logistics, and Finance/Administration. These roles ensure coordinated response efforts and effective resource management during emergencies.

What are the 5 C's of incident command?

The 5 C's of incident command are Command, Control, Communication, Coordination, and Contingency. These principles help incident managers, including those in roles like Remote Incident Command, effectively organize and respond to emergencies by establishing clear leadership, maintaining information flow, and ensuring resource management.

Is incident management a good career?

Incident management is a vital role in emergency response and organizational safety, often involving coordination, communication, and problem-solving skills. Careers in this field can offer stability, opportunities for advancement, and the chance to work in high-pressure environments, especially for roles like Incident Command System coordinators or managers. Certification and training in incident management protocols are typically required to succeed in this career.
More about Remote Incident Command System jobs
What cities are hiring for Remote Incident Command System jobs? Cities with the most Remote Incident Command System job openings:
What are the most commonly searched types of Incident Command System jobs? The most popular types of Incident Command System jobs are:
What states have the most Remote Incident Command System jobs? States with the most job openings for Remote Incident Command System jobs include:
What job categories do people searching Remote Incident Command System jobs look for? The top searched job categories for Remote Incident Command System jobs are:
Remote Incident Command System jobs near you
Infographic showing various Remote Incident Command System job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $53,456 per year, or $25.7 per hour.
Senior Incident Manager

Senior Incident Manager

Lambda

On-site, Remote

$125K - $195K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda's mission is to make compute as ubiquitous as electricity and give everyone the power of superintelligence. One person, one GPU.
If you'd like to build the world's best AI cloud, join us.
We are seeking a Senior Incident Manager to lead critical incident response across our AI data center infrastructure. This role is responsible for coordinating rapid resolution of service-impacting events, improving operational resilience, and driving incident management best practices across infrastructure, networking, platform engineering, and data center operations.
Role Overview
The Senior Incident Manager is responsible for leading the end-to-end lifecycle of operational incidents impacting AI infrastructure and data center services. This individual acts as the central command point during major incidents, ensuring rapid triage, cross-team coordination, effective communication, and structured post-incident analysis.
This role requires deep operational expertise in high-availability infrastructure, large-scale GPU clusters, networking, and cloud platforms, along with strong leadership and communication skills.
What You'll Do
Incident Leadership
  • Lead the response to critical (SEV-1 / SEV-2) incidents impacting AI infrastructure, GPU clusters, networking, storage, and data center operations.
  • Serve as the Incident Commander during major outages, coordinating engineering, networking, facilities, and vendor teams.
  • Act as the liaison between leadership and external teams during incidents / post-incidents to provide updates and status summaries.
  • Establish clear incident timelines, triage actions, and resolution plans.

Incident Management Operations
  • Own the incident response lifecycle including:
    • Assisting Technical Triage
    • Escalation
    • Coordination
    • Resolution
      Post-incident review
  • Ensure timely and accurate communication with internal stakeholders and leadership.
  • Maintain incident response documentation and operational playbooks.
  • Conduct analysis on incidents and identify patterns / trends for improvement in response and systems reliability.
  • Work in an On-Call Rotation to respond to, lead, and coordinate incidents

Cross-Functional Coordination
  • Work closely with:
    • Data center operations
    • Infrastructure engineering & operations
    • Network engineering
    • Platform reliability engineering
    • Security operations
    • Hardware and facility vendors
  • Drive alignment during outages involving multiple infrastructure layers.

Post-Incident Analysis & Continuous Improvement
  • Lead post-incident reviews (PIRs) and root cause analysis. Identify systemic reliability gaps and implement corrective actions.
  • Track incident metrics including MTTR, MTTD, and incident recurrence rates.

Operational Excellence
  • Improve incident response processes, escalation paths, and tooling by working with technical support and engineering teams..
  • Contribute to runbooks, operational standards, and reliability frameworks.
  • Support implementation of automation and observability improvements.

Communication & Reporting
  • Provide executive-level incident summaries and reports.
  • Deliver clear, concise updates during active incidents.
  • Maintain incident dashboards and operational health reporting.

You
  • 8+ years experience in incident management, site reliability engineering, or infrastructure operations
  • Experience managing incidents in large-scale distributed infrastructure environments
  • Strong understanding of:
    • Data center operations
    • GPU compute clusters
      Networking and storage infrastructure
    • Cloud or hybrid infrastructure platforms
  • Proven ability to lead high-pressure incident response situations
  • Experience with incident management frameworks (ITIL, SRE, or equivalent)
  • Excellent communication and stakeholder management skills
  • Experience with incident tracking and monitoring tools such as:
    • PagerDuty
    • ServiceNow
    • Jira
    • Datadog
    • Prometheus / Grafana

Nice to Have
  • Experience operating AI or HPC infrastructure
  • Background in SRE, infrastructure engineering, or data center operations
  • Familiarity with high-density GPU environments (NVIDIA clusters, InfiniBand networks)
  • Experience with hyperscale or colocation data center environments
  • Knowledge of automation and incident response tooling
  • Knowledge of and experience with Incident command system (ICS)
  • Experience in leading and developing incident command from stractch

Key Competencies
  • Incident Command & Leadership
  • Operational Decision Making
  • Cross-Team Coordination
  • Root Cause Analysis
  • Crisis Communication
  • Infrastructure Reliability

What Success Looks Like in This Role
  • Reduced Mean Time to Resolution (MTTR) for critical incidents
  • Improved cross-team incident coordination
  • High-quality post-incident reviews and corrective actions
  • Increased infrastructure reliability and operational maturity

Salary Range Information
The annual salary range for this position has been set based on market data and other factors. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description.
About Lambda
  • Founded in 2012, with 500+ employees, and growing fast
  • Our investors notably include TWG Global, US Innovative Technology Fund (USIT), Andra Capital, SGW, Andrej Karpathy, ARK Invest, Fincadia Advisors, G Squared, In-Q-Tel (IQT), KHK & Partners, NVIDIA, Pegatron, Supermicro, Wistron, Wiwynn, Gradient Ventures, Mercato Partners, SVB, 1517, and Crescent Cove
  • We have research papers accepted at top machine learning and graphics conferences, including NeurIPS, ICCV, SIGGRAPH, and TOG
  • Our values are publicly available: https://lambda.ai/careers
  • We offer generous cash & equity compensation
  • Health, dental, and vision coverage for you and your dependents
  • Wellness and commuter stipends for select roles
  • 401k Plan with 2% company match (USA employees)
  • Flexible paid time off plan that we all actually use

Equal Opportunity Employer
Lambda is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law.

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