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From Home Incident Command System Jobs (NOW HIRING)

Lambda

$125K - $195K/yr

Knowledge of and experience with Incident command system (ICS) * Experience in leading and developing incident command from stractch Key Competencies * Incident Command & Leadership * Operational ...

Twilio

Incident Commander

Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes ... Own key Incident Command documentation and keep it current through change management. Drive quality ...

asrcfh

Firefighter Trainee

Enid, OK

C: Basic Incident Command System for Initial Response * IS-700.B: An Introduction to the National Incident Management System * IS-800.D: National Response Framework, An Introduction * Must have a ...

Twilio

Incident Commander

Run multiple concurrent workstreams - deviating from standard process when needed, even across ... Own key Incident Command documentation and keep it current through change management. Drive quality ...

asrcfh

Firefighter Trainee

Enid, OK · On-site

C: Basic Incident Command System for Initial Response * IS-700.B: An Introduction to the National Incident Management System * IS-800.D: National Response Framework, An Introduction * Must have a ...

Maximus

Critical Incident Command (CIC) Shift Lead

VA · On-site +1

General information Job Posting Title Critical Incident Command (CIC) Shift Lead Date Thursday ... Our work focuses on sustaining, operating, and improving essential government systems and services ...

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From Home Incident Command System information

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How much do from home incident command system jobs pay per year?

As of Aug 24, 2026, the average yearly pay for from home incident command system in the United States is $163,404.00, according to ZipRecruiter salary data. Most workers in this role earn between $129,000.00 and $193,000.00 per year, depending on experience, location, and employer.

What is the difference between From Home Incident Command System vs Emergency Management Coordinator?

AspectFrom Home Incident Command SystemEmergency Management Coordinator
CredentialsBasic incident command training, certifications in ICSEmergency management certifications, ICS training
Work EnvironmentRemote, virtual incident managementOffice, field, or remote coordination
Industry UsagePublic safety, disaster response, organizations with ICS protocolsGovernment agencies, large organizations, disaster preparedness
Search IntentRemote incident management roles, ICS training from homeEmergency planning, disaster coordination jobs

From Home Incident Command System roles focus on managing incident response remotely using ICS protocols, often requiring specific certifications. Emergency Management Coordinators oversee broader disaster preparedness and response planning, working in various environments. While both roles involve emergency protocols and certifications, the ICS role is more operational and incident-specific, often performed remotely, whereas the Coordinator role is strategic and organizational.

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What are the most commonly searched types of Incident Command System jobs?

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From Home Incident Command System jobs near you
Infographic showing various From Home Incident Command System job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 75% Physical, 1% Hybrid, and 24% Remote job distribution, with an average salary of $163,404 per year, or $78.6 per hour.

Software Development Manager, Incident Command Systems

Amazon

Irvine, CA • On-site

$132K - $175K/yr

Full-time

Re-posted 2 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,111 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

We're hiring a Software Development Manager (SDM) to help shape and drive Incident management tooling development efforts as part of the incident response program for the worldwide Amazon retail websites.
We are re-imagining incident management & response for Amazon's retail operations. Amazon is evolving faster than our incident management/response programs can keep up. It's time to change that

You'll be reporting directly into the single threaded owner for incident command systems and will be responsible for driving programs across multiple "two-pizza" teams. You'll be directly responsible for helping curate complex user requirements and drive adoption of both greenfield and established tooling. When Amazon is under duress, every single minute matters.

Your efforts will have an impact and influence on Amazon executive decisions and every single team at Amazon that interacts with our centralized control centers or outage calls. You'll be required to dive into post incident analysis to understand what went wrong, how we can improve it for the future, and how blind spots will be covered in the future. Amazon incidents are complex, fast paced, and deeply nuanced.

If you like a challenge, this is certainly an eye opening one. This will be a fascinating and critical culmination of technical deep diving, high impact judgment calls, program/product/process management, and sweeping assessments of company wide readiness for handling and managing incidents.
As an SDM on the Incident Command Systems team, you will be responsible for driving the development and delivery of industry-leading incident management solutions that empower our command teams to rapidly triage, manage, and resolve issues in mission-critical systems. Your tooling will focus on user-centric streamlined workflows optimized for usability and decision-support

You will help refine and track the appropriate metrics that best represent our efforts to accelerate remediation of customer risking events. This role has the scope to affect Amazon's entire ecosystem of tens of thousands of services and make a difference to both our customers and developers. Enhancing Amazon's incident response posture creates a flywheel of improvements that include adoption of best practices across all organizations.
You will thrive if you love fast-paced, startup-like work environments focused on building systems from the ground up

You will be involved in cross team design, and data analysis. You will also maintain client outreach while evangelizing operational excellence engineering culture across Amazon.
Key job responsibilities
* Manage a team of talented software engineers focused on building incident management applications focused on workflow optimization and decision-support
* Set the technical vision and roadmap for the Incident Management Tools team, aligning it with the broader business strategy
* Foster a culture of innovation, collaboration, and continuous improvement within your team
* Mentor and develop your engineers, helping them grow their technical and leadership skills
* Work closely with product managers, data scientists, and other stakeholders to understand customer needs and translate them into effective engineering solutions
* Ensure the timely delivery of high-quality, scalable, and maintainable software solutions
* Optimize team processes, workflows, and tools to maximize productivity and efficiency with an AI-native mentality
* Represent the Incident Management Tools team and its work to senior leadership and cross-functional partners
About the team
The Incident Command Systems team at Amazon is responsible for envisioning and building programs, which consistently improve remediation times for outages. This group consists of multiple 2-pizza teams (teams of 6-10 engineers) that each own software components for monitoring, anomaly detection of website degrading issues as well as incident management software used during these outages.

What Amazon employees say

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Benefits

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Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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