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Remote It Support Technician Jobs (NOW HIRING)

IT Site Support

Midland, TX ยท Remote

$65K - $85K/yr

IT Site Support Technician Location: Midland, TX Salary Range $65,000-$85,000 Position Overview We are seeking an IT Site Support Technician to provide hands-on and remote technical support for a ...

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We're hiring a full-time remote support technician to own day-to-day M365 administration and ... About Texas Technology Group TTG is a managed IT services provider supporting small and mid-sized ...

Overview Job Title: Part-Time IT Support Technician (Remote) Location: 100% Remote (U.S.) Duration: Contract (Up to 12 Months) Schedule: Part-Time, 20 hours per week. The exact schedule will be ...

Overview Job Title: Part-Time IT Support Technician (Remote) Location: 100% Remote (U.S.) Duration: Contract (Up to 12 Months) Schedule: Part-Time, 20 hours per week. The exact schedule will be ...

Corporate IT Support Technician

$22 - $30.25/hr

Position Summary The IT Support Technician provides frontline and escalated technical support to ... Respond to user-reported issues via phone, email, and remote support tools while following ...

IT Support Technician

Houston, TX ยท On-site +1

$39K - $44K/yr

IT Support Technician (This is a remote position open to applicants residing in TX, NM, AZ, CO or KS) Support Technicians provide front-line technical support to end users, troubleshoot server and ...

IT Support Technician (This is a remote position open to applicants residing in TX, NM, AZ, CO or KS) Support Technicians provide front-line technical support to end users, troubleshoot server and ...

IT Support Technician III - Remote

$22 - $30.25/hr

Requirements Interlaced is looking to hire a full-time IT Support Technician III authorized to work ... This is a full time position working from home to assist end users through remote sessions, via ...

IT Support Technician L1

Lakewood, CA ยท Remote

$22.75 - $31.25/hr

Overview Tech Solutions is seeking a dependable and self-sufficient IT Support Technician to join ... This is a part-time, primarily remote position with occasional onsite field work at client ...

Corporate IT Support Technician

$22 - $30.25/hr

Position Summary The IT Support Technician provides frontline and escalated technical support to ... Respond to user-reported issues via phone, email, and remote support tools while following ...

IT Support Technician

Oklahoma City, OK ยท Remote

$45K - $65K/yr

Role: IT Support Technician Location: Oklahoma City, OK (On-site) Salary Range: $45,000 - $65,000 ... You'll provide in-person and remote technical support across company sites, with up to 50% travel ...

Flexible schedule Job Title : Remote IT Support Specialist Position Type : Part-Time, Remote (Prefer Candidates that live in Florida) About the Role Carports Anywhere located in Starke, FL is seeking ...

IT Support Technician

$42K - $55K/yr

... IT Operations Technician to join our Operations team. This role is for an entry-level IT support ... This is a full-time position that is fully remote. Applicants must be located in, or willing to ...

Tier 1 Support Technician

Wilmington, NC ยท On-site +1

$35K - $40K/yr

Tier I IT Support Technician - Wilmington, NC Looking to join an incredible team of IT technicians ... Work primarily in a remote support role servicing clients in Eastern NC and surrounding areas.

... and remote technical support across a manufacturing environment. This role will troubleshoot ... end users and ensuring reliable IT operations across multiple systems and facilities.

... and remote technical support across a manufacturing environment. This role will troubleshoot ... end users and ensuring reliable IT operations across multiple systems and facilities.

... and remote technical support across a manufacturing environment. This role will troubleshoot ... end users and ensuring reliable IT operations across multiple systems and facilities.

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Job Title: Part-Time IT Support Technician (Remote) Location: 100% Remote (U.S.) Duration: Contract (Up to 12 Months) Schedule: Part-Time, 20 hours per week. The exact schedule will be determined ...

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Remote IT Support Technician information

See salary details

$14

$25

$37

How much do remote it support technician jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote it support technician in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What is a remote IT support technician?

A Remote IT Support Technician is a professional who provides technical assistance and troubleshooting services to users and organizations from a remote location. They help resolve hardware, software, and network issues by communicating with clients via phone, email, or remote desktop tools. Their responsibilities often include installing software, diagnosing and repairing technical problems, and guiding users through solutions. These technicians play a crucial role in maintaining the IT infrastructure and ensuring minimal downtime without having to be physically present on-site.

What does a remote IT support technician do?

A remote IT support technician works from home to assist a business with software, hardware, computer systems, and networks. You typically answer questions from network or computer users over the phone or via the internet. Your duties include helping these employees or customers troubleshoot technical problems. During a support call or chat, you get information from the customer, define the issue, and provide a solution. Some remote IT support technicians have further maintenance responsibilities. For example, you may update software, communicate with employees to notify them of changes, and set up access for new workers.

What are the key skills and qualifications needed to thrive as a remote IT support technician?

To thrive as a Remote IT Support Technician, you need strong problem-solving skills, knowledge of computer hardware and software, and a relevant certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, ticketing systems, and network troubleshooting applications is typically required. Exceptional communication, patience, and customer service skills help technicians effectively resolve user issues remotely. These skills ensure efficient technical support, minimize downtime, and maintain user satisfaction in a distributed work environment.

What are some common challenges faced by remote IT support technicians and how can they be managed effectively?

Remote IT Support Technicians often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and communicating technical solutions clearly to users with varying levels of tech proficiency. To manage these challenges, technicians rely on robust remote access tools, clear documentation, and effective communication skills. Staying organized and continuously updating technical knowledge also helps in providing prompt, efficient support and maintaining a positive user experience.

What is the difference between Remote It Support Technician vs Help Desk Technician?

AspectRemote It Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SAT, Microsoft Certified
Work EnvironmentRemote, client sites, or officeHelp desk, call center, or remote
Industry UsageIT services, tech support companiesIT support, customer service
Search IntentRemote IT support roles, technical troubleshootingHelp desk jobs, technical support

The main difference between a Remote It Support Technician and a Help Desk Technician lies in their scope and work environment. Remote It Support Technicians often handle complex technical issues remotely and may work in various settings, while Help Desk Technicians typically focus on initial support and troubleshooting via phone or chat. Both roles require similar certifications and are essential in IT support industries.

What cities are hiring for Remote It Support Technician jobs?

Cities with the most Remote It Support Technician job openings:

What are the most commonly searched types of It Support Technician jobs?

The most popular types of It Support Technician jobs are:

What states have the most Remote It Support Technician jobs?

States with the most job openings for Remote It Support Technician jobs include:

Infographic showing various Remote It Support Technician job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.

IT Site Support

Addison Group

Midland, TX โ€ข Remote

$65K - $85K/yr

Other

Posted 4 days ago


Job description

IT Site Support Technician

Location: Midland, TX

Salary Range $65,000–$85,000

Position Overview

We are seeking an IT Site Support Technician to provide hands-on and remote technical support for a manufacturing facility in Midland, TX. This is a great opportunity for an early-career IT professional who is eager to learn, enjoys troubleshooting, and is comfortable working directly with end users.

Key Responsibilities

  • Provide onsite and remote IT support to employees
  • Troubleshoot Windows, Microsoft 365, desktop applications, and common end-user issues
  • Respond to and resolve IT support tickets
  • Set up and support PCs, printers, mobile devices, and other equipment
  • Provide basic support for MacBooks and iOS/iPhone devices
  • Assist with network connectivity and device configuration issues
  • Support monthly new-hire onboarding, including equipment distribution and account setup
  • Provide guidance and training to employees on IT tools and best practices

Qualifications

  • IT support, help desk, desktop support, or related experience;
  • Strong working knowledge of Windows environments and Microsoft 365
  • Solid troubleshooting and problem-solving skills
  • Basic familiarity with MacBooks and iOS devices
  • Strong communication and customer service skills
  • Comfortable working independently and asking questions when needed
  • Ability to work onsite in a manufacturing environment and follow required safety procedures

Preferred Qualifications

  • Experience supporting users in a manufacturing, industrial, or oil & gas environment
  • Familiarity with ServiceNow, Jira, or similar ticketing systems
  • CompTIA A+, Network+, Microsoft, or similar certifications
  • Spanish-speaking skills are a plus

Work Environment: This position supports a manufacturing site and may require appropriate PPE, including steel-toe boots, as well as completion of company-provided safety training.