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Full Time It Support Technician Jobs (NOW HIRING)

Interlaced

IT Support Technician III - Remote

$22 - $30.25/hr

Requirements Interlaced is looking to hire a full-time IT Support Technician III authorized to work in the United States. This position requires knowledge of common business technologies and ...

Quadra

IT Support Technician

Longwood, FL · On-site

$58K - $87K/yr

Status: Full-time, permanent (1) Our U.S. team is experiencing strong growth, and we are currently seeking a hands-on, service-oriented IT Support Technician to join and support our dynamic team! In ...

quadra

IT Support Technician

Longwood, FL

$18.75 - $25.75/hr

Status: Full-time, permanent (1) Our U.S. team is experiencing strong growth, and we are currently seeking a hands-on, service-oriented IT Support Technician to join and support our dynamic team! In ...

SpaceX

IT Support Technician

Hawthorne, CA · On-site

$38 - $45/hr

IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT support technician with strong knowledge and experience in world class IT service delivery. Candidates must have experience working in ...

SpaceX

IT Support Technician

Hawthorne, CA · On-site

$38 - $45/hr

Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT suppor ...

St. Ambrose University

IT Support Technician

Cedar Rapids, IA · On-site

$21.25 - $29.25/hr

IT Support Technician Mount Mercy University is seeking a customer-focused IT Support Technician to provide frontline technology support for faculty, staff, and students. This role serves as the ...

L7 Solutions

IT Support Technician

Fort Lauderdale, FL · On-site

$42K - $55K/yr

IT Support Technician - Launch Your Tech Career with L7 Solutions! L7 Solutions, a leading IT and cybersecurity provider, is seeking a skilled IT Support Technician to deliver top-tier technical ...

PTA Plastics

IT Support Technician

Longmont, CO · On-site

$25 - $32/hr

Position Title: IT Support Technician Reports to: Manager, Network Infrastructure Location: Niwot, CO Department: Information Technology Wage Range: $25.00 to $32.00/hr. Supervisory Position: No ...

1 Click logistics

IT Support Technician

Vandalia, OH · On-site

$20.25 - $27.75/hr

IT Support TechnicianThe IT Support Technician is responsible for providing technical support and assistance to employees. This role supports hardware, software, network, and system related issues ...

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Full Time It Support Technician information

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How much do full time it support technician jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for full time it support technician in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What is a full time IT support technician?

Full Time IT Support Technicians are professionals responsible for maintaining and troubleshooting computer systems, networks, and software within an organization. They provide technical assistance to staff, resolve hardware and software issues, and ensure that IT systems run smoothly. Their duties often include installing equipment, updating software, managing user accounts, and responding to help desk requests. Working full time means they are dedicated to these responsibilities as their primary occupation, typically during regular business hours, but sometimes on call for urgent issues. This role is essential for ensuring the efficiency and security of an organization's technology infrastructure.

What are the key skills and qualifications needed to thrive as a full time IT support technician, and why are they important?

To thrive as a Full Time IT Support Technician, you need a solid understanding of computer hardware, software troubleshooting, and networking, often supported by an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with help desk ticketing systems, remote support tools, and operating systems such as Windows, macOS, and Linux is typically required. Strong problem-solving abilities, patience, and clear communication skills help you effectively assist users and collaborate with IT teams. These skills ensure timely resolution of technical issues, minimize downtime, and maintain smooth business operations.

What are the most common challenges faced by a full time IT support technician, and how can they be managed effectively?

Full Time IT Support Technicians often face challenges such as resolving a wide variety of technical issues under time pressure, balancing multiple support requests, and communicating complex technical information to non-technical users. Managing these challenges effectively involves prioritizing tasks, maintaining clear documentation, and developing strong interpersonal skills to provide user-friendly support. Collaborating closely with other IT team members and staying updated on the latest technology trends can also help technicians address issues efficiently and contribute to a smooth-running work environment.

What is the difference between Full Time It Support Technician vs Help Desk Technician?

AspectFull Time It Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+ (often required)CompTIA A+ (commonly required)
Work EnvironmentOn-site, technical support, hardware and software troubleshootingHelp desk, remote support, customer service focus
Employer & Industry UsageIT departments, corporate, healthcare, educationIT service providers, corporate, retail

Full Time IT Support Technicians and Help Desk Technicians both provide technical assistance, but the technician role typically involves more hands-on hardware and network troubleshooting on-site, while Help Desk Technicians often handle remote support and customer service inquiries. Both roles require similar certifications and are common in various industries, but their work environments and daily tasks differ slightly.

Which full time IT support technician job is the highest paid?

The highest paid full-time IT support technician roles are often in specialized areas such as enterprise support, cybersecurity, or cloud services, with salaries increasing for those with advanced certifications like CompTIA Security+ or Cisco CCNA. Senior technicians working in large corporations or with extensive experience can earn significantly higher salaries, sometimes exceeding $70,000 annually depending on location and expertise.

What cities are hiring for Full Time It Support Technician jobs?

Cities with the most Full Time It Support Technician job openings:

What are the most commonly searched types of It Support Technician jobs?

The most popular types of It Support Technician jobs are:

What states have the most Full Time It Support Technician jobs?

States with the most job openings for Full Time It Support Technician jobs include:

Full Time It Support Technician jobs near you

IT Support Technician III - Remote

Interlaced

Remote

$22 - $30.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

Interlaced is a cloud-focused IT services provider, providing outsourced IT services for innovative businesses across the globe. We specialize in designing, implementing, and supporting cutting edge technology infrastructure that helps our clients scale and achieve their missions.
How are we different from traditional IT companies?
  • We are cloud focused (but we will train you up if you don't have all the necessary skills yet).
  • We have professional development pathways throughout the organization with accompanying training programs.
  • We work with cutting edge clients in forward thinking industries like tech startups, biotech and digital agencies.
  • We are poised for significant growth in 2026 and beyond, and need you to help us do it!
  • We are a team of hungry, innovative, technology-lovers who are excited to build something amazing together.

Requirements
Interlaced is looking to hire a full-time IT Support Technician III authorized to work in the United States. This position requires knowledge of common business technologies and experience working in diverse technical environments as well as with various cloud infrastructure components.
The candidate we are looking for has a technical skill-set, and stays up to date with the latest technology trends. The ability to quickly incorporate new techniques and processes is a must. The candidate must be personable and have the ability to interact with each level of the client's business, from the front desk to the CEO. The ability to simplify complex technical solutions and convey them to end users is a requisite.
This is a full time position working from home to assist end users through remote sessions, via chat, phone and email. The candidate is expected to have a dedicated working environment/home office with stable internet connection. This position is from the hours of 8am - 5pm in your local time zone, Eastern Time through Pacific Time, Monday through Friday excluding holidays.
Roles & Responsibilities
  • Acting as an escalated layer of Interlaced's support team you will often interact and coordinate efforts between department leaders outside of your immediate service team. You will also act as a technical leader in client facing calls.
  • As one of the highest levels of technical escalation, you will ensure escalated tickets have a resolution plan. You will also review complex and critical service tickets in order to implement proactive solutions to avoid future client impact.
  • Gatekeeper for Key Contact approval process, contact verification, adding/removing licenses on behalf of clients, and quote review/approval.
  • Taking reactive support tickets to resolution and escalating, if needed. Working on proactive projects, proactive maintenance, internal initiatives, or personal education when not working with clients.
  • Review and action on your Brightgauge dashboard KPIs for your performance (SLA, Resolution Time, Stale Tickets, etc).
  • Maintain knowledge of internal Interlaced systems and client facing technology solutions. Manage internal/client systems improvements (PSA, RMM, MDM, SSO etc.). Collaborate on technical automation initiatives.
  • Advanced knowledge of Interlaced clients and Interlaced's service plans. Able to take technical client meetings without a manager and develop and maintain assigned key relationships.
  • Will also keep open lines of communication to Interlaced's Client Success Managers and your IT Support Technician Lead, reporting on any changes in the relationship health within assigned key relationships.
  • Deep understanding of Interlaced's project offerings and a leader in identifying areas of opportunity for Interlaced clients, recommending potential solutions to Interlaced CSM or IT Support Technician Lead.
  • Managing or collaborating on project tasks for assigned clients.
  • Creating project templates or adjusting project scopes for specific Interlaced clients. Creating recommendations for change orders when necessary.
  • Complete assigned training, shadowing, and identify areas of interest for future education.
  • Provide training to members of your service team and new Interlaced employees. Review education paths in collaboration with IT Support Technician Lead or IT Operations Administrator.
  • Provide Interlaced clients with root cause analysis for emergency or sensitive service tickets with minimal to no escalated assistance.
  • Follow and perform routine steps in client onboarding journey and/or maintenance set up.
  • Assist in updating or streamlining onboarding journey when applicable.
  • Preserving, developing, and maintaining a strong culture that aligns with Interlaced's mission, vision, and values.
  • Partner with Interlaced leadership to guide culture.

Below are the tools we work with at Interlaced. Basic knowledge and proficiency in several of these tools are preferred:
  • Meraki
  • Ubiquiti
  • MacOS
  • Windows Desktop OS
  • Microsoft Azure
  • AWS
  • Google Cloud Platform
  • Microsoft 365
  • Google Workspace
  • Slack
  • OneLogin
  • Okta
  • Jumpcloud SSO
  • SentinelOne
  • SPF
  • DKIM
  • DMARC
  • DNS Filter
  • Datto / Backupify
  • Comet Backup
  • BackBlaze
  • Zoom
  • Microsoft Teams
  • RingCentral
  • Addigy
  • JumpCloud MDM
  • Kandji
  • Microsoft Intune
  • Mosyle

Ideally, this candidate has a minimum of 5+ years working in IT, with a focus on help desk and customer support. This is a full-time position working remotely to assist end users through remote sessions via chat, phone, and email. The candidate is expected to have a dedicated working environment/home office with stable internet connection.
Benefits
What we offer:
  • Starting salary between $70,000-80,000 DOE annual with quarterly bonuses
  • FMLA Non-Exempt
  • Medical, vision and dental benefits
  • Cell phone and gym reimbursement
  • 16 paid Holidays annually - 6 fixed and 10 flex
  • 2 paid "Give Back" volunteer days annually
  • Paid vacation and sick time
  • 401k matching
  • Fuel reimbursement
  • Peer-to-peer bonus allowance
  • New Macbook Pro, monitor, keyboard and mouse

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