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Full Time It Support Technician Jobs (NOW HIRING)

TCC Technology

IT Support Technician

Westlake, OH · On-site

$20 - $22/hr

We are seeking an IT Support Technician to join our team! You will resolve computer-related issues for our clients in a wide array of industries. ROLE AND RESPONSIBILITIES * Provide remote and on ...

Heico

IT Support Technician

Tempe, AZ · On-site

$21 - $28.75/hr

The Information Technology (IT) Support Technician is responsible for the support of end users and the technology they use. Support requests are received via email, phone, help desk tickets and/or in ...

HEICO

IT Support Technician

Tempe, AZ · On-site

$21 - $28.75/hr

The Information Technology (IT) Support Technician is responsible for the support of end users and the technology they use. Support requests are received via email, phone, help desk tickets and/or in ...

Petroleum Marketing Group

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IT Support Technician

Falls Church, VA · On-site

$40K - $60K/yr

Title: IT Support Technician Employment & Location: Full Time, ONSITE @ Falls Church, VA (no Remote/Telework) Benefits: Full-Time Employee benefit package Shift Timing: Monday-Friday, 9AM-6PM (EST ...

St. Ambrose University

IT Support Technician

Cedar Rapids, IA · On-site

$21.25 - $29.25/hr

IT Support TechnicianMount Mercy University is seeking a customer-focused IT Support Technician to provide frontline technology support for faculty, staff, and students. This role serves as the first ...

AprilAire

IT Support Technician

Madison, WI · On-site

$21.75 - $29.75/hr

As a IT Support Technician, you'll be the friendly face of IT support for employees across our ... UNAVAILABLEEmployment Type: FULL_TIME

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

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How much do full time it support technician jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for full time it support technician in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What is a full time IT support technician?

Full Time IT Support Technicians are professionals responsible for maintaining and troubleshooting computer systems, networks, and software within an organization. They provide technical assistance to staff, resolve hardware and software issues, and ensure that IT systems run smoothly. Their duties often include installing equipment, updating software, managing user accounts, and responding to help desk requests. Working full time means they are dedicated to these responsibilities as their primary occupation, typically during regular business hours, but sometimes on call for urgent issues. This role is essential for ensuring the efficiency and security of an organization's technology infrastructure.

What are the key skills and qualifications needed to thrive as a full time IT support technician, and why are they important?

To thrive as a Full Time IT Support Technician, you need a solid understanding of computer hardware, software troubleshooting, and networking, often supported by an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with help desk ticketing systems, remote support tools, and operating systems such as Windows, macOS, and Linux is typically required. Strong problem-solving abilities, patience, and clear communication skills help you effectively assist users and collaborate with IT teams. These skills ensure timely resolution of technical issues, minimize downtime, and maintain smooth business operations.

What are the most common challenges faced by a full time IT support technician, and how can they be managed effectively?

Full Time IT Support Technicians often face challenges such as resolving a wide variety of technical issues under time pressure, balancing multiple support requests, and communicating complex technical information to non-technical users. Managing these challenges effectively involves prioritizing tasks, maintaining clear documentation, and developing strong interpersonal skills to provide user-friendly support. Collaborating closely with other IT team members and staying updated on the latest technology trends can also help technicians address issues efficiently and contribute to a smooth-running work environment.

What is the difference between Full Time It Support Technician vs Help Desk Technician?

AspectFull Time It Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+ (often required)CompTIA A+ (commonly required)
Work EnvironmentOn-site, technical support, hardware and software troubleshootingHelp desk, remote support, customer service focus
Employer & Industry UsageIT departments, corporate, healthcare, educationIT service providers, corporate, retail

Full Time IT Support Technicians and Help Desk Technicians both provide technical assistance, but the technician role typically involves more hands-on hardware and network troubleshooting on-site, while Help Desk Technicians often handle remote support and customer service inquiries. Both roles require similar certifications and are common in various industries, but their work environments and daily tasks differ slightly.

Which full time IT support technician job is the highest paid?

The highest paid full-time IT support technician roles are often in specialized areas such as enterprise support, cybersecurity, or cloud services, with salaries increasing for those with advanced certifications like CompTIA Security+ or Cisco CCNA. Senior technicians working in large corporations or with extensive experience can earn significantly higher salaries, sometimes exceeding $70,000 annually depending on location and expertise.

What cities are hiring for Full Time It Support Technician jobs?

Cities with the most Full Time It Support Technician job openings:

What are the most commonly searched types of It Support Technician jobs?

The most popular types of It Support Technician jobs are:

What states have the most Full Time It Support Technician jobs?

States with the most job openings for Full Time It Support Technician jobs include:

Full Time It Support Technician jobs near you

IT Support Technician

MHD Communications

West Palm Beach, FL

$55K - $65K/yr

Full-time

Re-posted yesterday

Job description

Reports To
The IT Support Technician will report to the Service Desk Team Lead.
Job Overview
The IT Support Technician role is the foundation of MHD IT support. As the first point of contact with clients, this role sets the tone of communication with the clients, establishes, and maintains the
working relationship. To be successful in this role, the IT Support Technician resolves problems in a timely manner, communicates appropriately with clients, resolve tickets on first contact, resolve
tickets that are escalated from the IT Support Technicians and have the ability to resolve or escalate problem tickets to the Service Desk Team Lead as necessary within established guidelines, as
well as create meaningful and prompt time entries in problem tickets.
Goals:
Meet or exceed SLA times for support work.
Maintain 90%-time utilization rate.
Learn new systems, technologies, and/or procedures to grow in the role, or beyond the role.
Responsibilities and Duties
Always maintain excellent communication and relationships with clients.
Take client requests as they come in.
Create problem tickets and resolve or escalate to Service Desk Team Lead as necessary.
Work problem tickets as scheduled/assigned, escalate as necessary.
Perform onsite work as scheduled/assigned.
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
Make sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
Maintain ticket time entries as work is being done.
Maintain or supplement documentation within MHD documentation guidelines.
Follow documented procedures for client system changes.
Submit timesheets at or before the specified time.
Qualifications
This role requires 2-4 years of IT support experience (MSP experience preferred).
Technical skills include knowledge of Microsoft Windows 10 operating system, use and support of Microsoft Office applications, support of common business applications, user account
creation and maintenance in Active Directory / Microsoft 365, ability to follow written instructions, general understanding of networking (wired and wireless), general understanding of
printers, and general understanding of VOIP telephone systems.
An IT Support Technician is a good communicator (both written and oral), is a critical thinker, is detail-oriented, enjoys serving others, and is eager to learn.
Working knowledge of virtualization, VMWare, or equivalent.
Strong knowledge of systems and networking software, hardware, and networking protocols.
Experience with scripting and automation tools.
Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster
recovery protocols.
Certifications are not required. However, basic certifications from such organizations as CompTIA (ITF+, A+, Network+), Cisco (CCT, CCNA), and Microsoft (MS365 Fundamentals, MTA)
will be welcomed accordingly.