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Remote Hvac Call Center Jobs in Raleigh, NC (NOW HIRING)

RPM Living

Director of Facilities

Raleigh, NC · On-site +1

  • Medical

  • Retirement

  • PTO

EPA or HVAC Certification * CPO certification preferred. * Microsoft Office Suite, Project ... This is a remote position that requires quarterly travel throughout the Carolinas and Georgia, with ...

RPM Living

Director of Facilities

Raleigh, NC · On-site +1

  • Medical

  • Retirement

  • PTO

EPA or HVAC Certification * CPO certification preferred. * Microsoft Office Suite, Project ... This is a remote position that requires quarterly travel throughout the Carolinas and Georgia, with ...

RPM Living

Director of Facilities

Raleigh, NC · On-site +1

  • Medical

  • Retirement

  • PTO

EPA or HVAC Certification * CPO certification preferred. * Microsoft Office Suite, Project ... This is a remote position that requires quarterly travel throughout the Carolinas and Georgia, with ...

RPM Living

Director of Facilities

Raleigh, NC · On-site +1

  • Medical

  • Retirement

  • PTO

EPA or HVAC Certification * CPO certification preferred. * Microsoft Office Suite, Project ... This is a remote position that requires quarterly travel throughout the Carolinas and Georgia, with ...

RPM Living

Director of Facilities

Raleigh, NC · On-site +1

  • Medical

  • Retirement

  • PTO

EPA or HVAC Certification * CPO certification preferred. * Microsoft Office Suite, Project ... This is a remote position that requires quarterly travel throughout the Carolinas and Georgia, with ...

ABB

Strategic Segment Proposal Engineer

Cary, NC · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This is a remote position. Candidates can be located anywhere in the US. This role is contributing ... The Division offers integrated digital technologies to control HVAC, lighting, shutters, and ...

ABB

Strategic Segment Proposal Engineer

Cary, NC · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This is a remote position. Candidates can be located anywhere in the US. This role is contributing ... The Division offers integrated digital technologies to control HVAC, lighting, shutters, and ...

ABB

Strategic Segment Proposal Engineer

Cary, NC · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This is a remote position. Candidates can be located anywhere in the US. This role is contributing ... The Division offers integrated digital technologies to control HVAC, lighting, shutters, and ...

ABB

Global Product Manager - Transformers

Cary, NC · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

If remote, candidates should be located near a major metro area. This role is contributing to the ... The Division offers integrated digital technologies to control HVAC, lighting, shutters, and ...

ABB

Global Product Manager - Transformers

Cary, NC · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

If remote, candidates should be located near a major metro area. This role is contributing to the ... The Division offers integrated digital technologies to control HVAC, lighting, shutters, and ...

Perdue Farms

Project Manager- Manufacturing

Raleigh, NC · On-site +1

$78K - $116K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... boiler, and HVAC systems. * Collaborate with safety, quality, operations, maintenance, and ... Ability to travel to remote facilities and project sites, with frequent and extensive travel ...

IQVIA

Sr Director, Client Services, Call Center

Durham, NC · Remote

$116K - $324K/yr

This resource sits within IQVIA's Patient Support Services Center of Excellence and is remote with ... call center operations and how to operate when a business continuity event occurs Embraces a ...

IQVIA

Sr Director, Client Services, Call Center

Durham, NC · Remote

$116K - $324K/yr

This resource sits within IQVIA's Patient Support Services Center of Excellence and is remote with ... call center operations and how to operate when a business continuity event occurs Embraces a ...

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Remote Hvac Call Center information

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How much do remote hvac call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote hvac call center in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What is a remote HVAC call center?

A Remote HVAC Call Center is a customer support facility where agents handle HVAC (Heating, Ventilation, and Air Conditioning) related inquiries, scheduling, and troubleshooting via phone, email, or chat—but the agents work remotely, often from their homes. These centers support HVAC companies by managing service requests, dispatching technicians, and providing technical support to customers. The remote setup allows for flexible staffing and often extends service availability beyond standard business hours. This model helps HVAC businesses maintain high customer satisfaction while reducing overhead costs.

What are the key skills and qualifications needed to thrive as a remote HVAC call center representative?

To thrive as a Remote HVAC Call Center Representative, you need strong customer service skills, HVAC industry knowledge, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and HVAC scheduling or diagnostic platforms is important. Excellent communication, problem-solving abilities, and patience are critical soft skills to handle inquiries and resolve issues efficiently. These competencies ensure effective customer interactions, accurate issue resolution, and high customer satisfaction in a remote support environment.

What are some common challenges faced by agents working in a remote HVAC call center, and how can they be addressed?

Agents in a remote HVAC call center often encounter challenges such as troubleshooting technical issues over the phone, managing high call volumes during peak seasons, and ensuring clear communication between customers and field technicians. These can be addressed by thorough training on HVAC systems, using detailed scripts and troubleshooting guides, and leveraging collaboration tools to stay in touch with team members and technicians. Building strong problem-solving skills and maintaining a calm, customer-focused approach also help agents deliver effective service and support.

What are the most commonly searched types of Hvac Call Center jobs in Raleigh, NC?

The most popular types of Hvac Call Center jobs in Raleigh, NC are:

What are popular job titles related to Remote Hvac Call Center jobs in Raleigh, NC?

For Remote Hvac Call Center jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Hvac Call Center jobs in Raleigh, NC look for?

The top searched job categories for Remote Hvac Call Center jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Hvac Call Center jobs?

Cities near Raleigh, NC with the most Remote Hvac Call Center job openings:

Remote Hvac Call Center jobs near you

Mechanical Senior Project Engineer

Affiliated Engineers, Inc.

Chapel Hill, NC • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement

Posted 14 days ago

Job description

Overview

Join a Team Where Engineering Excellence Drives Opportunity

Affiliated Engineers, Inc. (AEI) is a leading, multidisciplinary consulting engineering firm and collaborative community of over 1000 employees across 23 offices who plan, design, and deliver high-performance, innovative, and holistic engineering solutions.  

Recognized as a top engineering firm nationally, AEI is dedicated to enhancing the built environment through remarkable design and award-winning projects.

As a Sr. Mechanical Project Engineer in our Chapel Hill office, you'll join a collaborative community where your expertise fuels innovation, your ideas drive progress, and your work helps shape a brighter future for all

Why We Need You:

In this role, you will build and maintain relationships with clients and project partners and is responsible for the overall design process on assigned projects within a particular discipline. Within your role, you will also develop innovative and unique design solutions to align with project, client and project partner needs and leads the team in implementing solutions.

Expertise of our most successful Mechanical Senior Project Engineer:

  • BSME/BSAE (or other engineering discipline with applicable experience).
  • 15+ years of experience designing HVAC building systems for research, Healthcare or Higher Education facilities.
  • Professional engineering registration required.
  • Proficiency in computer operation for engineering design programs (i.e. Revit MEP, AutoCAD, Navisworks) preferred.

Effective skills to help you flourish:

  • Strong spoken and written communications skills.
  • Excellent organization and time management skills.
  • Quick technical comprehension and motivation focused on client outcomes.
  • Able to effectively prioritize multiple tasks.
  • Effective working individually and within team environments.

When you work here, you can expect:

  • A flexible, collaborative environment where your well-being matters-because your best work happens when you're supported.
  • Real opportunities to grow-through mentorship, professional development programs, and exposure to high-impact projects across disciplines.
  • To collaborate with inspiring teammates who challenge the status quo, foster innovation, and pave the way for future leaders.
  • A benefits package that offers health, dental, vision, and retirement, a performance-based year-end bonus, and thoughtful perks tailored to your needs-whether that's a flexible work environment, wellness resources, or community-focused initiatives, we'll continue to invest in.

If this dynamic environment and the chance to contribute to transformative projects resonate with your ambitions, we would love to connect with you. Join us and make an impact!

Apply online at https://aeieng.com/about/careers/

If you know someone who would thrive in this role, please share this posting with them directly via email or through your LinkedIn network.

AEI is proud to be an EEO/AA Employer/Vet/Disabled.

Employment Type: OTHER

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