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Remote Hvac Call Center Jobs in Raleigh, NC (NOW HIRING)

An understanding of and experience with a variety of HVAC systems * Familiarity with ASHRAE standards * Familiarity with ICC Building, Mechanical and Green Energy Codes * Experience performing whole ...

An understanding of and experience with a variety of HVAC systems * Familiarity with ASHRAE standards * Familiarity with ICC Building, Mechanical and Green Energy Codes * LEED AP accreditation a plus

North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job ...

North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job ...

North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job ...

North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job ...

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Remote Hvac Call Center information

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How much do remote hvac call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote hvac call center in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What is a remote HVAC call center?

A Remote HVAC Call Center is a customer support facility where agents handle HVAC (Heating, Ventilation, and Air Conditioning) related inquiries, scheduling, and troubleshooting via phone, email, or chat—but the agents work remotely, often from their homes. These centers support HVAC companies by managing service requests, dispatching technicians, and providing technical support to customers. The remote setup allows for flexible staffing and often extends service availability beyond standard business hours. This model helps HVAC businesses maintain high customer satisfaction while reducing overhead costs.

What are some common challenges faced by agents working in a remote HVAC call center, and how can they be addressed?

Agents in a remote HVAC call center often encounter challenges such as troubleshooting technical issues over the phone, managing high call volumes during peak seasons, and ensuring clear communication between customers and field technicians. These can be addressed by thorough training on HVAC systems, using detailed scripts and troubleshooting guides, and leveraging collaboration tools to stay in touch with team members and technicians. Building strong problem-solving skills and maintaining a calm, customer-focused approach also help agents deliver effective service and support.

What are the key skills and qualifications needed to thrive as a remote HVAC call center representative?

To thrive as a Remote HVAC Call Center Representative, you need strong customer service skills, HVAC industry knowledge, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and HVAC scheduling or diagnostic platforms is important. Excellent communication, problem-solving abilities, and patience are critical soft skills to handle inquiries and resolve issues efficiently. These competencies ensure effective customer interactions, accurate issue resolution, and high customer satisfaction in a remote support environment.

What are the most commonly searched types of Hvac Call Center jobs in Raleigh, NC?

The most popular types of Hvac Call Center jobs in Raleigh, NC are:

What are popular job titles related to Remote Hvac Call Center jobs in Raleigh, NC?

For Remote Hvac Call Center jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Hvac Call Center jobs in Raleigh, NC look for?

The top searched job categories for Remote Hvac Call Center jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Hvac Call Center jobs?

Cities near Raleigh, NC with the most Remote Hvac Call Center job openings:

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago


Job description

Description

Davenergy Solutions is a rapidly growing, profitable company, headquartered in San Diego, CA. Our employees are the key to maintaining our competitive edge. To attract and retain the best industry talent Davenergy Solutions shares its success with its employees and is committed to providing a professional work environment where learning, growth and recognition are highly valued. If you are seeking an opportunity to work in a progressive organization that will offer you diversified challenges and an excellent opportunity for advancement, please review our current employment opportunities. For more information about Davenergy Solutions and open positions please visit our website at www.davenergy.com.


We are seeking a full-time Energy Engineer to join our dynamic and growing engineering consulting team. We are looking for motivated candidates who can grow with our engineering department. The selected applicant will conduct retro-commissioning services, energy audits at government facilities, and limited design assistance services on a variety of property types. Experience performing field assessment services, and cost/benefit analyses on energy improvements is a requirement for applying to this position.

This position will require you to perform field inspections of government, commercial, industrial, healthcare, multifamily residential, manufacturing, and institutional properties. You will collect relevant information to help redesign Energy Conservation Measures (ECMs), perform energy benchmarking, and cost/ benefit analysis. Some projects will require energy modeling with eQUEST, TREAT, or similar software. The ideal candidate will be adaptive to working with all property types, and knowledgeable with regard to a variety of HVAC systems. Depending on project capacity, this candidate may also be expected to assist in limited mechanical design for ECMs.

Requirements

 Experience Requirements:

  • Performance of energy audits (ASHRAE Level I, II, and III)
  • Performance of energy savings calculations, and life cycle cost analysis (LCCA)
  • Retro-commissioning experience and ECM Determination
  • An ABET accredited bachelor's degree in Mechanical or Electrical Engineering 
  • An understanding of and experience with a variety of HVAC systems 
  • Familiarity with ASHRAE standards
  • Familiarity with ICC Building, Mechanical and Green Energy Codes
  • Experience performing whole building energy modeling a plus
  • Excellent report writing skills, computer and internet skills 
  • Excellent communication and management skills 
  • Excellent time management and organizational skills.
  • Ability to complete assignments on-time and within budget 
  • Ability to travel on short notice (1 week or less). 
  • Ability to utilize ladders, scaffolding and other vertical support systems as part      of construction inspections.
  • Ability to lift and carry up to 25 pounds and spend several hours standing at any      time.

Educational Requirements:
BS in Engineering or related fields

Registration Requirements:

EIT Required, Certified Energy Manager (CEM) Required, PE a Plus

Communication, Language, and Software Skills

  • Ability to utilize a variety of software programs to monitor, update, and produce work products by applying knowledge of computer literacy.
  • Ability to exercise good interpersonal skills 

Physical Requirements

Must be able to see, hear, walk, drive, climb, reach, stoop, bend, and lift up to 50 pounds. Must be prepared to encounter all construction site conditions, including noise, dust, heights, odors, and enclosed spaces, and be physically capable of traversing sites with unstable footing, stairs, rough terrain, adverse weather, ladders, roofs, and other mobility-challenging conditions. Must possess the physical ability to take measurements, perform tests comparing in-place work to contract requirements, and observe work activities throughout the course of construction.


 Benefits

  • 401(k)
  • Annual Profit-Sharing contribution to 401(k)
  • 10 Paid Federal Holidays
  • Health Insurance
  • Dental Insurance
  • Paid Time Off

Optional Benefits 

  • Accident Coverage
  • Vision Insurance
  • Short Term Disability
  • Term Life Insurance
  • Medical Bridge
  • Critical Illness

 Any and all job offers are contingent pending work status eligibility and passing a federal government background check