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Remote Hvac Call Center Jobs in Raleigh, NC (NOW HIRING)

Blackmon Service

HVAC Service Technician

Raleigh, NC · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Liebert/Data Center/Mission Critical experience is a plus. · Knowledge of HVAC, Controls, and Electrical systems. · Universal EPA Certification Card. · High School Diploma or Equivalent. · Valid ...

LM Restaurants

HVAC MAINTENANCE TECHNICIAN

Raleigh, NC · On-site +1

$25 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

HVAC Maintenance Technician Welcome to LM Restaurants LM Restaurants is an award-winning family-owned restaurant company focused on nourishing our people, community, and our world. At LM Restaurants ...

Raymond

Mechanical Engineer

Raleigh, NC · On-site +1

Raleigh, NC / Remote (Hybrid options available) About Us: We are a progressive, forward-thinking ... Familiarity with HVAC, plumbing, and building mechanical systems. * Ability to learn or apply UFC ...

Kettler

Maintenance Technician - Lead

Cary, NC · On-site +1

$28 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responding to resident requests for maintenance and service within the areas of HVAC, electrical, plumbing and appliance repair by troubleshooting the problem and taking appropriate action to repair ...

Kettler

Maintenance Technician - Lead

Cary, NC · On-site +1

$28 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responding to resident requests for maintenance and service within the areas of HVAC, electrical, plumbing and appliance repair by troubleshooting the problem and taking appropriate action to repair ...

Posted Companies

Painter (Commercial)

Raleigh, NC · Remote

$22 - $27/hr

  • Retirement

Support additional services as needed, including, pressure washing, HVAC coil cleaning, food and beverage equipment services, and general facility maintenance * Assist with site supervision ...

DAV Energy Solutions, Inc

Energy Engineer

NC · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

An understanding of and experience with a variety of HVAC systems * Familiarity with ASHRAE standards * Familiarity with ICC Building, Mechanical and Green Energy Codes * Experience performing whole ...

PowerSecure

Project Engineer III - EPC Construction

NC · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Extensive knowledge of HVAC and mechanical system design and operation. * Knowledge of utility billing systems including electric, natural gas, water, and related infrastructure. * Extensive ...

PowerSecure

Project Engineer III - EPC Construction

Durham, NC · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Extensive knowledge of HVAC and mechanical system design and operation. * Knowledge of utility billing systems including electric, natural gas, water, and related infrastructure. * Extensive ...

123 Equipment Solutions

HVACR Technician

Raleigh, NC · Remote

$25 - $40/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... the Center At 1-2-3 Equipment Solutions, we are dedicated to providing top-quality restaurant ... HVAC position. Key Responsibilities * Diagnose, troubleshoot, install and repair complex commercial ...

MDS Communications

Remote Call Center Agent

Cary, NC · Remote

$15 - $16/hr

  • Medical

  • PTO

North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job ...

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Remote Hvac Call Center information

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How much do remote hvac call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote hvac call center in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What is a remote HVAC call center?

A Remote HVAC Call Center is a customer support facility where agents handle HVAC (Heating, Ventilation, and Air Conditioning) related inquiries, scheduling, and troubleshooting via phone, email, or chat—but the agents work remotely, often from their homes. These centers support HVAC companies by managing service requests, dispatching technicians, and providing technical support to customers. The remote setup allows for flexible staffing and often extends service availability beyond standard business hours. This model helps HVAC businesses maintain high customer satisfaction while reducing overhead costs.

What are the key skills and qualifications needed to thrive as a remote HVAC call center representative?

To thrive as a Remote HVAC Call Center Representative, you need strong customer service skills, HVAC industry knowledge, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and HVAC scheduling or diagnostic platforms is important. Excellent communication, problem-solving abilities, and patience are critical soft skills to handle inquiries and resolve issues efficiently. These competencies ensure effective customer interactions, accurate issue resolution, and high customer satisfaction in a remote support environment.

What are some common challenges faced by agents working in a remote HVAC call center, and how can they be addressed?

Agents in a remote HVAC call center often encounter challenges such as troubleshooting technical issues over the phone, managing high call volumes during peak seasons, and ensuring clear communication between customers and field technicians. These can be addressed by thorough training on HVAC systems, using detailed scripts and troubleshooting guides, and leveraging collaboration tools to stay in touch with team members and technicians. Building strong problem-solving skills and maintaining a calm, customer-focused approach also help agents deliver effective service and support.

What are the most commonly searched types of Hvac Call Center jobs in Raleigh, NC?

The most popular types of Hvac Call Center jobs in Raleigh, NC are:

What are popular job titles related to Remote Hvac Call Center jobs in Raleigh, NC?

For Remote Hvac Call Center jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Hvac Call Center jobs in Raleigh, NC look for?

The top searched job categories for Remote Hvac Call Center jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Hvac Call Center jobs?

Cities near Raleigh, NC with the most Remote Hvac Call Center job openings:

Remote Hvac Call Center jobs near you

HVAC Service Technician

Blackmon Service

Raleigh, NC • Remote

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

The Commercial HVAC Service Technician is responsible for all aspects of mechanical service including but not limited to: Maintenance, Troubleshooting, Repairs, Improvements, and Modifications of Commercial and Industrial HVAC Equipment.

Benefits

       •   Competitive pay

        •   Company paid Health, Dental, Vision, Long Term Disability, and Life insurance for employees.

        •   IRA with company match up to 3%

        •   Annual Bonus Program

        •   Incentive program

            ●     Start with 2 weeks paid PTO/Vacation per year for the first 2 years, 3 weeks/yr. after two years of employment.

        •   Paid Holidays (8) with (1) floating Holiday

        •   Tuition reimbursement

        •   Company Phone and Tablet

        •   Company Vehicle

        •   Boot Allowance

·        Tool Allowance

        •   Training opportunities

Job Requirements

·        At least 5 years’ experience in the HVACR industry. Liebert/Data Center/Mission Critical experience is a plus.

·        Knowledge of HVAC, Controls, and Electrical systems.

·        Universal EPA Certification Card.

·        High School Diploma or Equivalent.

·        Valid driver’s license and insurable driving record.

·        Valid Social Security number.

·        Must be able to pass background, fit for duty, and drug test(s) as required by company and customers.

·        5 – 10%  travel required

·        Written, Verbal, interpersonal, and telephone communications skills is a must.

·        Requires a great attitude working with both customers and internal parties.

·        Position requires a self-motivated problem solver that has the ability to work with minimal supervision in a team-orientated environment.

·        Must be able to communicate intelligently and effectively with customers and BSI Management.

·        Flexible work schedule. Requires 24/7 support as deemed necessary/occasional unexpected Overtime.

·        Scheduled Family friendly On-Call and Back-Up for after hour’s customer/site support.