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Remote Hvac Call Center Jobs (NOW HIRING)

Remote HVAC Engineer

Westerville, OH · On-site +1

$81K - $109K/yr

This role oversees the full HVAC scope on multiple projects, ensures compliance with mechanical ... with 1 remote day per week Professional development programs Workplace Type This is a hybrid ...

Posted today

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Hiring a Call Center Manager (remote) to lead our booking/CSR team for home services brands ... We're looking for a hands-on leader with deep home services experience (HVAC, plumbing, electrical ...

At Miller HVAC Service, Inc., our mission is to deliver comprehensive HVAC service and solutions at a fair price, while ensuring an exceptional customer experience. Simultaneously, we are dedicated ...

While this position will report into our Philadelphia location, due to our current remote capacity ... Our Philadelphia office has become the Center of Excellence for our global Life Sciences network ...

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HVAC Technician

Rancho Cucamonga, CA · Remote

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Remote Hvac Call Center information

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How much do remote hvac call center jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for remote hvac call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a remote HVAC call center?

A Remote HVAC Call Center is a customer support facility where agents handle HVAC (Heating, Ventilation, and Air Conditioning) related inquiries, scheduling, and troubleshooting via phone, email, or chat—but the agents work remotely, often from their homes. These centers support HVAC companies by managing service requests, dispatching technicians, and providing technical support to customers. The remote setup allows for flexible staffing and often extends service availability beyond standard business hours. This model helps HVAC businesses maintain high customer satisfaction while reducing overhead costs.

What are some common challenges faced by agents working in a remote HVAC call center, and how can they be addressed?

Agents in a remote HVAC call center often encounter challenges such as troubleshooting technical issues over the phone, managing high call volumes during peak seasons, and ensuring clear communication between customers and field technicians. These can be addressed by thorough training on HVAC systems, using detailed scripts and troubleshooting guides, and leveraging collaboration tools to stay in touch with team members and technicians. Building strong problem-solving skills and maintaining a calm, customer-focused approach also help agents deliver effective service and support.

What are the key skills and qualifications needed to thrive as a remote HVAC call center representative?

To thrive as a Remote HVAC Call Center Representative, you need strong customer service skills, HVAC industry knowledge, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and HVAC scheduling or diagnostic platforms is important. Excellent communication, problem-solving abilities, and patience are critical soft skills to handle inquiries and resolve issues efficiently. These competencies ensure effective customer interactions, accurate issue resolution, and high customer satisfaction in a remote support environment.
More about Remote Hvac Call Center jobs
What cities are hiring for Remote Hvac Call Center jobs? Cities with the most Remote Hvac Call Center job openings:
What are the most commonly searched types of Hvac Call Center jobs? The most popular types of Hvac Call Center jobs are:
What states have the most Remote Hvac Call Center jobs? States with the most job openings for Remote Hvac Call Center jobs include:
Infographic showing various Remote Hvac Call Center job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 9% Part Time, 2% Temporary, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Remote HVAC Engineer

Actalent

Westerville, OH • On-site, Remote

$81K - $109K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 hours ago

Posted today


Job description

Job Description:

Must reside in Columbus, OH. Will initially work remotely with occasional visits to the Cincinnati, OH office.

This role oversees the full HVAC scope on multiple projects, ensures compliance with mechanical codes and standards, and exercises professional judgment over all aspects of HVAC system design, documentation, and constructability. The position combines hands-on engineering with leadership responsibilities, offering real professional authority, influence over standards and processes, and the opportunity to shape the mechanical engineering function over the long term.

Responsibilities

  • Exercise direct supervision, professional judgment, and decision-making authority over all HVAC design aspects from concept through construction documentation.
  • Review, approve, and seal HVAC construction documents prepared using AutoCAD and Revit, ensuring accuracy, completeness, and code compliance.
  • Ensure compliance with applicable codes, standards, and best practices, including the International Mechanical Code (IMC), ASHRAE standards, local Authority Having Jurisdiction (AHJ) requirements, and relevant energy and sustainability codes.
  • Provide technical direction on HVAC system selection, sizing, layout, controls, and constructability to support efficient, reliable, and maintainable designs.
  • Oversee the HVAC scope across multiple concurrent projects, maintaining quality, consistency, and adherence to established schedules and milestones.
  • Set clear technical requirements, project milestones, and deliverables for mechanical engineering teams and ensure they are met.
  • Participate in project kickoff meetings, internal design reviews, and coordination meetings with architects, owners, and consultants to align expectations and resolve issues.
  • Resolve complex HVAC design challenges and provide final technical determinations when design decisions require sr-level judgment.
  • Meet regularly with engineers and designers producing HVAC work to provide guidance, feedback, and coaching on technical and professional matters.
  • Mentor junior and mid-level engineers in HVAC design fundamentals, advanced technical concepts, professional judgment, and licensure development.
  • Hire mechanical engineering staff and coordinate onboarding, training, and ongoing professional development activities within the department.
  • Promote accountability, technical rigor, and continuous improvement within the mechanical engineering team.
  • Assist leadership in defining and executing HVAC design strategies that align with broader company objectives and market positioning.
  • Prepare and manage the mechanical engineering department’s budget, staffing plans, and resource requirements to support current and future project workloads.
  • Contribute to long-term planning for future development, capacity growth, and expanded service offerings in mechanical engineering.
  • Implement innovative tools, workflows, and technologies to improve engineering efficiency, quality, and consistency of deliverables.
  • Review, develop, and update internal policies, procedures, and standards related to mechanical engineering processes and HVAC design practices.
  • Build and strengthen relationships with HVAC equipment manufacturers and sales representatives to stay informed about products and technologies.
  • Develop and maintain relationships with local installing contractors and trade partners to support successful project execution and constructability.
  • Serve as a technical ambassador for the firm by supporting proposal efforts, interviews, and client discussions as needed.
  • Support and enhance the company’s reputation for quality, professionalism, and engineering excellence in the marketplace.
  • Actively support and model the company’s values, culture, and commitment to professional integrity in day-to-day work.
  • Communicate clearly, respectfully, and effectively with internal teams, clients, and external partners to facilitate collaboration and problem-solving.
  • Promote cross-disciplinary collaboration and contribute to a positive, growth-oriented workplace culture.
  • Apply strong project management skills to plan, organize, and track HVAC engineering tasks, ensuring projects are delivered on time and within scope.

Essential Skills

  • Professional engineering license in mechanical engineering or a closely related discipline, or actively working toward obtaining a PE license.
  • Minimum of 3 years of HVAC engineering experience, including design and documentation of building mechanical systems.
  • Demonstrated proficiency in AutoCAD and/or Revit for preparing and reviewing HVAC construction documents.
  • Strong project management experience, including planning, scheduling, and coordinating HVAC engineering work across multiple projects.
  • Deep understanding of HVAC system design principles, including system selection, sizing, layout, controls, and constructability considerations.
  • Thorough knowledge of the International Mechanical Code (IMC), ASHRAE standards, local AHJ requirements, and applicable energy and sustainability codes.
  • Mechanical engineering expertise with the ability to exercise sound professional judgment and serve as Engineer of Record.
  • Organizational and leadership skills to manage departmental budgets, staffing plans, and team development initiatives.
  • Ability to provide direct supervision and technical oversight to engineers and designers producing HVAC work.
  • Strong communication skills for interacting with architects, owners, consultants, contractors, and internal stakeholders.

Recruiter: Eisen Hardy - 'ehardy@actalentservices.com'

Job Type & Location

This is a Permanent position based out of Columbus, OH.

Pay and Benefits

The pay range for this position is $120000.00 - $160000.00/yr.

401(k) with company matching contributions Medical insurance Dental insurance Vision insurance Annual profit sharing Paid Time Off (PTO) Flexible hybrid schedule with 1 remote day per week Professional development programs

Workplace Type

This is a hybrid position in Columbus,OH.

Application Deadline

This position is anticipated to close on Aug 18, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.


Actalent logo

About Actalent

Sourced by ZipRecruiter

Actalent connects passion with purpose. Our scalable talent solutions and services capabilities drive value and results and provide the expertise to help our customers achieve more. Every day, our experts around the globe are making an impact. We're supporting critical initiatives in engineering and sciences that advance how companies serve the world. Actalent promotes consultant care and engagement through experiences that enable continuous development. Our people are the difference. Actalent is an operating company of Allegis Group, the global leader in talent solutions.

Company size

5,001 - 10,000 Employees

Headquarters location

Hanover, MD, US

Year founded

1983

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