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Remote Hvac Call Center Jobs (NOW HIRING)

Miller HVAC Service

HVAC Foreman

Greenville, SC · Remote

At Miller HVAC Service, Inc., our mission is to deliver comprehensive HVAC service and solutions at a fair price, while ensuring an exceptional customer experience. Simultaneously, we are dedicated ...

Wood Plc

HVAC Designer

Philadelphia, PA · On-site +1

While this position will report into our Philadelphia location, due to our current remote capacity ... Our Philadelphia office has become the Center of Excellence for our global Life Sciences network ...

Smart HVAC LLC

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HVAC Service Technician (Residential / Light Commercial)

Vancouver, WA · Remote

$45K - $85K/yr

We are looking for a skilled and motivated HVAC Service Technician to join our growing team at Smart HVAC . We specialize in high-quality residential and light commercial HVAC systems, including heat ...

Signing bonus

Pro Air, Inc.

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HVAC R Technician

Stilwell, KS · Remote

$23.50 - $40/hr

We are seeking a skilled HVAC Technician to join our team. The ideal candidate will possess a strong mechanical knowledge and hands-on experience in HVAC systems, refrigeration, and property ...

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How much do remote hvac call center jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for remote hvac call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Remote HVAC Call Center?

A Remote HVAC Call Center is a customer support facility where agents handle HVAC (Heating, Ventilation, and Air Conditioning) related inquiries, scheduling, and troubleshooting via phone, email, or chat—but the agents work remotely, often from their homes. These centers support HVAC companies by managing service requests, dispatching technicians, and providing technical support to customers. The remote setup allows for flexible staffing and often extends service availability beyond standard business hours. This model helps HVAC businesses maintain high customer satisfaction while reducing overhead costs.

What are some common challenges faced by agents working in a remote HVAC call center, and how can they be addressed?

Agents in a remote HVAC call center often encounter challenges such as troubleshooting technical issues over the phone, managing high call volumes during peak seasons, and ensuring clear communication between customers and field technicians. These can be addressed by thorough training on HVAC systems, using detailed scripts and troubleshooting guides, and leveraging collaboration tools to stay in touch with team members and technicians. Building strong problem-solving skills and maintaining a calm, customer-focused approach also help agents deliver effective service and support.

What are the key skills and qualifications needed to thrive as a Remote HVAC Call Center Representative, and why are they important?

To thrive as a Remote HVAC Call Center Representative, you need strong customer service skills, HVAC industry knowledge, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and HVAC scheduling or diagnostic platforms is important. Excellent communication, problem-solving abilities, and patience are critical soft skills to handle inquiries and resolve issues efficiently. These competencies ensure effective customer interactions, accurate issue resolution, and high customer satisfaction in a remote support environment.
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What cities are hiring for Remote Hvac Call Center jobs? Cities with the most Remote Hvac Call Center job openings:
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Remote Hvac Call Center jobs near you
Infographic showing various Remote Hvac Call Center job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, 13% Part Time, 2% Contract, and 2% Nights. Highlights an 2% In-person, and 98% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

HVAC Billing and Dispatch Specialist - Remote in TAMPA BAY, FL ONLY

Stellar Cooling Services

Tampa, FL • On-site, Remote

$17 - $22.75/hr

Part-time

Posted 2 days ago

Job description

Immediate Opening – HVAC Billing and Dispatch Specialist - Remote ONLY IN Tampa Bay, FL

About Us:

Stellar Cooling Services is a growing company dedicated to service and high work standards, where a passion for fixing things and helping people and companies meets a commitment to excellence. We value teamwork, reliability, and a strong work ethic.

Stellar Cooling Services is actively hiring a detail-driven remote HVAC Billing and Dispatch Specialist with hands-on Housecall Pro experience and knowledge of call dispatch and county HVAC invoicing procedures. If you thrive in a fast-paced service environment and know how to keep jobs and invoices accurate and organized — we want to hear from you.


Key Responsibilities:

  • Process and finalize invoices in Housecall Pro (required)
  • Verify job details, materials, labor, and pricing for accuracy
  • Manage HVAC calls and dispatch
  • Work with county systems to ensure compliance and proper documentation
  • Reconcile invoices, payments, and job costing
  • Communicate with technicians to resolve discrepancies
  • Handle customer billing questions professionally and efficiently
  • Maintain organized digital records and reports
  • Keep preventive maintenance calls scheduled and updated
  • Attend local meetings quarterly for review of stats IN TAMPA


Required Qualifications:

  • REQUIRED 1+ year Housecall Pro experience.
  • HVAC, plumbing, or home services billing/accounting experience
  • Familiarity with county processes (HVAC preferred)
  • Strong attention to detail and accuracy
  • Experience with invoicing and scheduling using Housecall Pro
  • Proficient with computers, CRM systems, and QuickBooks (preferred)
  • Reliable with work ethic; organized, and deadline-driven
  • Able to work remotely and meet weekly timelines


Preferred (Stand Out Candidates):

  • Several Years of HouseCall Pro Experience
  • Experience working directly with HVAC contractors
  • Knowledge of local or county invoicing processes
  • QuickBooks or similar accounting software experience
  • Ability to multitask in a high-volume service environment


What We Offer:

  • Competitive hourly pay and growth opportunities
  • Stable, year-round work
  • Supportive, team-oriented environment
  • Opportunity to grow into office management or accounting roles


Schedule:

THIS IS A PART TIME POSITION. Monday – Friday | Monday and Tuesday 8:30–3:30; Wednesday–Friday Scheduling Preventative Maintenance; Accounts Receivable Reconciliation; ACH Application and Reconciliation; Other duties as needed.


Apply Today

If you meet the requirements and want to be part of a growing HVAC company that values accuracy and efficiency, apply now or send your resume to dianna@stellarcoolingservices.com