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Full Time Hvac Call Center Jobs in Raleigh, NC (NOW HIRING)

Call Pernell

HVAC Service Technician

Smithfield, NC

Call Pernell, Inc. in Smithfield, NC is looking to hire a full-time HVAC Service Technician to go into our clients' homes and businesses to troubleshoot, diagnose, and repair their heating and ...

Coolgreen Heating and Air

Be Seen First

HVAC Technician

Fuquay Varina, NC · On-site

$25 - $35/hr

The HVAC Technician plays a crucial role in installing, maintaining, and repairing heating, ventilation, and air conditioning systems for both residential and commercial clients. This position ...

New

Coolgreen Heating and Air

Be Seen First

HVAC Technician

Fuquay Varina, NC · On-site

$25 - $35/hr

The HVAC Technician plays a crucial role in installing, maintaining, and repairing heating, ventilation, and air conditioning systems for both residential and commercial clients. This position ...

New

Daikin Applied

HVAC Service technician III

Raleigh, NC · On-site

$31.60 - $50.37/hr

Daikin Applied is seeking a full-time HVAC Service Technician III . You'll have the opportunity to ... Interact with customers by offering status reports of service before, during, and after each call ...

Coolgreen Heating and Air

Be Seen First

HVAC Technician

Fuquay Varina, NC · On-site

$25 - $35/hr

The HVAC Technician plays a crucial role in installing, maintaining, and repairing heating, ventilation, and air conditioning systems for both residential and commercial clients. This position ...

New

ELLIS HEATING & AIR INC

HVAC Installer

Fuquay Varina, NC · On-site

$30/hr

We are looking for a skilled and experienced HVAC Technician to join our team! In this role, you will install, service, or repair heating and air conditioning systems in residences. You must have ...

ELLIS HEATING & AIR INC

HVAC Installer

Fuquay Varina, NC · On-site

$30/hr

We are looking for a skilled and experienced HVAC Technician to join our team! In this role, you will install, service, or repair heating and air conditioning systems in residences. You must have ...

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All JobsHvac Call Center JobsFull Time Hvac Call Center JobsFull Time Hvac Call Center Jobs in Raleigh, NC

Full Time Hvac Call Center information

See Raleigh, NC salary details

$10

$17

$24

How much do full time hvac call center jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for full time hvac call center in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What is a full time HVAC call center job?

A Full Time HVAC Call Center job involves working as a customer service representative who handles calls related to heating, ventilation, and air conditioning (HVAC) services. Employees in this role answer customer inquiries, schedule appointments for service or repair, provide information about products and services, and may also assist with troubleshooting basic HVAC issues over the phone. The position typically requires strong communication skills, the ability to manage multiple calls efficiently, and knowledge of HVAC terminology and processes. Working full-time in this role means being available for a standard 40-hour workweek, often including evenings or weekends, depending on the employer.

What are the key skills and qualifications needed to thrive as a full time HVAC call center representative?

To excel as a Full Time HVAC Call Center Representative, you need strong customer service skills, HVAC industry knowledge, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and scheduling platforms is highly valuable. Excellent communication, problem-solving abilities, and patience set top performers apart in this role. These skills are crucial for efficiently addressing customer inquiries, coordinating service appointments, and ensuring customer satisfaction in a fast-paced environment.

What are some common challenges faced by team members in a full time HVAC call center role?

Team members in a full-time HVAC call center often manage a high volume of calls, especially during peak seasons like summer and winter. Handling urgent service requests, coordinating with technicians, and managing customer expectations can be demanding. Success in this role requires strong communication skills, patience, and the ability to remain organized under pressure. Many teams support each other through regular training and close collaboration with field technicians to ensure customers receive timely and accurate service.

What is the difference between Full Time Hvac Call Center vs Hvac Dispatcher?

AspectFull Time Hvac Call CenterHvac Dispatcher
CertificationsCustomer service, HVAC knowledge often preferredHVAC certifications may be beneficial but not mandatory
Work EnvironmentIndoor call center setting, handling customer callsOffice or remote, coordinating service appointments and dispatching technicians
Employer & Industry UsageHVAC companies, service providersHVAC companies, service dispatching firms

Both roles involve working within the HVAC industry, but a Full Time Hvac Call Center primarily focuses on customer service and call handling, while an Hvac Dispatcher concentrates on scheduling and dispatching technicians. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What are the most commonly searched types of Hvac Call Center jobs in Raleigh, NC?

The most popular types of Hvac Call Center jobs in Raleigh, NC are:

Full Time Hvac Call Center jobs near you

HVAC Service Technician

Call Pernell

Smithfield, NC

Full-time

PTO

Re-posted 19 days ago

Job description

Call Pernell, Inc. in Smithfield, NC is looking to hire a full-time HVAC Service Technician to go into our clients' homes and businesses to troubleshoot, diagnose, and repair their heating and cooling systems, as well as complete assigned preventative maintenance. Are you a skilled HVAC technician who is looking for long-term employment with a company that not only values their employees but will keep you busy all year long? If so, read on!

We pay our HVAC Service Technicians a competitive hourly wage with potential bonuses and options for benefits. Our HVAC technicians also enjoy paid vacation after 1 year, paid holidays after 90 days, paid training, a company vehicle, a gas card, company uniforms, a mobile phone, and an iPad. If this sounds like the opportunity that you've been looking for, fill out our initial 3-minute mobile-friendly application today!

ABOUT CALL PERNELL, INC.

Since 1977, Call Pernell, Inc. has been enhancing comfort, health, and safety in homes and businesses in the Smithfield area. We strive for our customers to see us as the establishment to call on when comfort and energy efficiency are needed. Our mission is to give physical and emotional comfort to the members of our community by providing solutions that overcome the dangers and aggravations related to climatic conditions. We help our clients select, install, and regularly maintain their HVAC equipment. Our years of experience, solid reputation, and fair prices make working with us a no-brainer.

In order to maintain great relationships with our clients, we have to maintain great relationships with our employees. In addition to competitive pay and benefits, we offer a positive work culture and opportunities for career development.

QUALIFICATIONS FOR AN HVAC SERVICE TECHNICIAN

  • HVAC technician experience
  • Valid NC driver's license and a clean driving record

Are you dependable and hardworking? Do you have a positive, can-do attitude? Are you friendly and service-oriented? Do you have good communication skills and the ability to express technical information in layman's terms? Do you take pride in your work? Are you respectful of others and their personal property? Do you present yourself professionally? Are you looking for a long-term career? If so, apply today! We look forward to meeting you!

Location: 27577

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