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Hvac Call Center Jobs (NOW HIRING)

Bogner HVAC

HVAC Apprentice

Watsonville, CA · On-site

$24 - $29/hr

Bogner HVAC has been serving Freedom, CA and surrounding counties for over 40 years. We are looking ... Takes direction well and is not afraid to ask questions Please do not call or walk-in the office.

AMERICAN HVAC, INC.

HVAC Technician

Pompano Beach, FL · On-site

$30 - $40/hr

Commercial HVAC Technician American HVAC - Office Location Pompano Beach, Fl. Serving the Tri ... Call: 954-650-1277 Sign on Bonus: $1,000.00 Benefits: • Competitive hourly wage, commensurate ...

AMERICAN HVAC, INC.

HVAC Technician

Pompano Beach, FL · On-site

$30 - $40/hr

Commercial HVAC Technician American HVAC - Office Location Pompano Beach, Fl. Serving the Tri ... Call: 954-650-1277 Sign on Bonus: $1,000.00 Benefits: • Competitive hourly wage, commensurate ...

HVAC Cowboys

HVAC Technician

Spicewood, TX · On-site

$55K - $200K/hr

HVAC Cowboys, an industry leader in HVAC services. Tired of being just another number in a ... Deliver an exceptional customer experience with every call Hiring Expectations : Apply today ...

Clean Climate HVAC

HVAC SALES

Broad Brook, CT · On-site

As one of the HVAC sales representatives you will be responsible for managing a sales territory and ... Continually call on assigned accounts by company policy and procedure. * Follow-up with existing ...

Clean Climate HVAC

HVAC SALES

Broad Brook, CT

As one of the HVAC sales representatives you will be responsible for managing a sales territory and ... Continually call on assigned accounts by company policy and procedure. * Follow-up with existing ...

Staff Experts LLC

HVAC Technician

Phoenix, AZ · On-site

$25 - $37/hr

... Finance, Call Center Operations, Life Sciences, Healthcare, Skilled Trades and Logistics. Staff ... May require specific HVAC Certification(s) as specified by work site * Able to use a variety of ...

Staff Experts

HVAC Technician

Phoenix, AZ · On-site

... Finance, Call Center Operations, Life Sciences, Healthcare, Skilled Trades and Logistics. Staff ... Performs installation and service, including inspection, maintenance, repair, and testing of HVAC ...

HVAC

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Hvac Sales Representative

Pompano Beach, FL · On-site

$500 - $1.5K/wk

The HVAC Sales Representative plays a crucial role in driving sales within the residential HVAC market. Reporting directly to the owner, this position focuses on negotiating and closing sales to meet ...

velocity hvac

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HVAC installer

Easton, MD · On-site

$20 - $35/hr

Overview Join our team as a Heating, Ventilation, and Air Conditioning (HVAC) Installer Technician and become a vital part of creating comfortable, safe, and energy-efficient environments. In this ...

Love HVAC

HVAC Tech

Bluffton, SC · On-site

$25 - $35/hr

As an HVAC Technician, you will play a vital role in installing, maintaining, and repairing a variety of HVAC systems, primarily within residential and commercial environments. Working within a small ...

Innovative Air Heating & Air Conditioning

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HVAC Maintenance Technician

Kent, WA · On-site

$28 - $36/hr

... service call volume. Responsibilities * Inspect residential HVAC systems for performance and safety * Perform equipment repairs and preventive maintenance * Troubleshoot and diagnose system ...

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All JobsHvac Call Center Jobs

Hvac Call Center information

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$10

$17

$25

How much do hvac call center jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for hvac call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

Do HVAC companies use call centers?

HVAC companies often use call centers to handle customer inquiries, schedule appointments, and provide technical support. Call center agents in HVAC companies typically need good communication skills and familiarity with HVAC services and systems. This setup helps improve customer service efficiency and response times.

What are the key skills and qualifications needed to thrive in the Hvac Call Center position, and why are they important?

To succeed in an HVAC Call Center role, you need excellent communication skills, customer service experience, and basic knowledge of HVAC terminology and systems. Familiarity with call center software, CRM platforms, and scheduling tools is often required, and some employers value HVAC-specific certifications or experience. Strong problem-solving abilities, attention to detail, and the ability to remain calm during high-call volumes set top candidates apart. These skills are vital for efficiently handling customer inquiries, coordinating service appointments, and ensuring high levels of client satisfaction.

What is the highest paying call center job?

In call centers, supervisory or managerial roles such as Call Center Manager or Operations Manager tend to be the highest paying positions, often earning significantly more than frontline customer service representatives. These roles typically require leadership skills, experience, and sometimes industry-specific certifications, and they may involve overseeing multiple teams or departments.

How to be an HVAC dispatcher?

An HVAC dispatcher coordinates service calls between customers and technicians, managing schedules and prioritizing urgent repairs. Key skills include strong communication, organization, and familiarity with dispatch software or scheduling tools. Typically, a high school diploma or equivalent is required, and experience in HVAC or customer service can be beneficial.

What position in HVAC pays the most?

In HVAC, the highest-paying positions are often HVAC project managers, service managers, or senior technicians with specialized skills and certifications. These roles typically require extensive experience, leadership abilities, and sometimes a contractor’s license, and they can offer higher salaries compared to entry-level or technician roles.

What is an HVAC Call Center job?

An HVAC Call Center job involves handling inbound and outbound calls for a heating, ventilation, and air conditioning (HVAC) company. Responsibilities typically include scheduling appointments, dispatching technicians, answering customer inquiries, and providing basic troubleshooting guidance. Agents may also follow up on service calls, process payments, and assist with warranty or maintenance plan questions. Strong communication and problem-solving skills are essential to ensure customer satisfaction and efficient service coordination.

What does a typical day look like for someone working in an HVAC Call Center?

In an HVAC Call Center, your day typically involves answering customer calls, troubleshooting basic HVAC issues over the phone, scheduling appointments for service technicians, and updating service records in the system. You'll also handle follow-up communications, relay information between customers and field technicians, and sometimes assist with billing or warranty questions. The work is fast-paced and requires balancing multiple priorities, but you'll be part of a supportive team environment. This role offers valuable experience with both technical processes and customer interaction, and can be a stepping stone to supervisory or dispatch roles within the HVAC industry.

More about Hvac Call Center jobs
What cities are hiring for Hvac Call Center jobs? Cities with the most Hvac Call Center job openings:
What are the most commonly searched types of Hvac Call Center jobs? The most popular types of Hvac Call Center jobs are:
What states have the most Hvac Call Center jobs? States with the most job openings for Hvac Call Center jobs include:
What job categories do people searching Hvac Call Center jobs look for? The top searched job categories for Hvac Call Center jobs are:
Hvac Call Center jobs near you
Infographic showing various Hvac Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

HVAC Customer Service Rep

Airtron Heating & Air Conditioning - Columbus

Columbus, OH • On-site

$17 - $21/hr

Full-time

Medical, Retirement, PTO

Posted 23 days ago

Job description

Airtron Heating & Air Conditioning of Columbus in Columbus, OH is calling all go-getters to apply to join our amazing team as a full-time HVAC Customer Service Rep!


WHY YOU SHOULD JOIN OUR TEAM

We are a leading company that cares about its employees. We pay our HVAC Customer Service Reps a competitive wage of $17 - $21 per hour, depending on experience. In addition to your hourly rate, you will make monthly commissions by just selling service plans when our customers call us! No outbound or cold calling. Our team also enjoys great benefits, including health, paid time off (PTO), a 401(k) with company match, tuition reimbursement, a company vehicle, and room for growth. We also make it easy to apply with our initial quick mobile-optimized application. If we have your attention about this call center job, please continue reading!


ABOUT AIRTRON HEATING & AIR CONDITIONING OF COLUMBUS

Airtron Heating & Air Conditioning of Columbus has been proudly serving our customers in the Columbus, OH area for decades. We provide HVAC maintenance as well as new heating and cooling units. Customer satisfaction is our number one priority, and we are experts in our industry!

Our highly-trained technicians can solve even the most troublesome heating and air conditioning repairs and installations. Our customers appreciate the exceptional quality of the service they receive, and we love to show our employees how much we value their hard work. That's why we provide the best training, plenty of room for growth, and a healthy work/life balance. Come see what we're all about!


ARE YOU A GOOD FIT?

Ask yourself: Do you have excellent communication skills, both written and verbal? Can you manage your time well and effectively prioritize tasks? Do you present yourself professionally? Can you easily establish a good rapport with people? Are you collaborative and hardworking? If so, please consider applying for this call center position today!


YOUR LIFE AS AN HVAC CUSTOMER SERVICE REP

This HVAC call center position typically works Monday - Friday from 7:30 am - 4:30 pm. Saturdays and Sundays are required.

As an HVAC Customer Service Rep, you are the face of the company for our clients when they call. Your friendly attitude gives each client you interact with over the phone a great impression of our company. As you take incoming phone calls from potential and current clients, you answer questions, set appointments, and schedule home visits. To help all our teams work effectively together, you document accurate project details/customer concerns, monitor voicemails, respond to emails, and send appointment confirmations. With your friendly and warm demeanor, you follow up with customers over the phone to ensure everything is going well. You take pride in making sure each client is satisfied with our service!


WHAT WE NEED FROM YOU

  • Customer service skills
  • Bilingual skills preferred

If you can meet these requirements and perform this call center job as described above, we would be happy to have you as part of our team!

Location: 43228