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Remote Helpdesk Support Jobs in Nevada (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Las Vegas, NV · On-site +1

$16.25 - $21.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Henderson, NV · On-site +1

$15.75 - $21/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Zuzick & Associates

Zuzick Organization is seeking a driven Sales Team Leader to help grow and mentor a high-performing ... options Support your team in closing sales and delivering excellent client service Track ...

Zuzick & Associates

Zuzick Organization is seeking a driven Sales Team Leader to help grow and mentor a high-performing ... options Support your team in closing sales and delivering excellent client service Track ...

Solid Rock Recruiting LLC

Remote Tax Manager

Las Vegas, NV · On-site +1

$135K - $195K/yr

Support process improvements and firm growth initiatives Qualifications * Active CPA license ... We look forward to connecting with candidates who are passionate about helping clients and growing ...

Zuzick & Associates

Zuzick Organization is seeking a driven Sales Team Leader to help grow and mentor a high-performing ... options Support your team in closing sales and delivering excellent client service Track ...

Zuzick & Associates

Zuzick Organization is seeking a driven Sales Team Leader to help grow and mentor a high-performing ... options Support your team in closing sales and delivering excellent client service Track ...

InsuraTec

Sales Representative (Remote)

Dayton, NV · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Comprehensive training to help you obtain a life insurance license and sharpen sales skills.

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All JobsHelpdesk Support JobsRemote Helpdesk Support JobsRemote Helpdesk Support Jobs in Nevada

Remote Helpdesk Support information

See Nevada salary details

$12

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$34

How much do remote helpdesk support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote helpdesk support in Nevada is $23.57, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Remote Helpdesk Support vs Remote Technical Support?

AspectRemote Helpdesk SupportRemote Technical Support
CredentialsCompTIA A+, Microsoft Certified IT Support Technician (MCITP)CompTIA A+, Network+, Cisco CCNA
Work EnvironmentHelpdesk ticketing systems, remote desktop toolsTechnical troubleshooting, remote diagnostics
Employer & IndustryIT service providers, corporate IT departmentsIT service providers, hardware/software vendors
Common Search IntentCustomer support, troubleshooting basic issuesAdvanced technical problems, network issues

Remote Helpdesk Support primarily handles customer inquiries and basic troubleshooting via ticketing systems, while Remote Technical Support deals with more complex technical issues like network or hardware problems. Both roles require similar certifications and often work in similar environments, but their focus and technical depth differ.

What are some common challenges remote helpdesk support professionals face, and how can they overcome them?

Remote Helpdesk Support professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with users of varying technical backgrounds, and managing multiple requests simultaneously. To overcome these, it's essential to use effective remote access tools, practice patience and clear communication, and prioritize tasks efficiently. Regular collaboration with team members through chat or video meetings also helps share knowledge and resolve complex issues more efficiently.

What is a remote helpdesk support?

A Remote Helpdesk Support specialist is an IT professional who assists users with technical issues related to computer systems, software, and hardware from a remote location. They typically respond to queries through phone, email, or chat, diagnosing and resolving problems without needing to be physically present. Their responsibilities include troubleshooting technical issues, guiding users through solutions, and escalating complex problems when necessary. Remote Helpdesk Support specialists are essential for organizations that rely on technology and need timely assistance for their staff or customers.

What are the key skills and qualifications needed to thrive as a remote helpdesk support?

To thrive as a Remote Helpdesk Support, you need strong troubleshooting skills, technical knowledge of operating systems and networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic cybersecurity practices is often required. Excellent verbal and written communication, patience, and problem-solving abilities distinguish top performers in this role. These skills enable efficient resolution of technical issues, maintain user satisfaction, and ensure smooth IT operations across distributed environments.
What are the most commonly searched types of Helpdesk Support jobs in Nevada? The most popular types of Helpdesk Support jobs in Nevada are:
What are popular job titles related to Remote Helpdesk Support jobs in Nevada? For Remote Helpdesk Support jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Remote Helpdesk Support jobs in Nevada look for? The top searched job categories for Remote Helpdesk Support jobs in Nevada are:
What cities in Nevada are hiring for Remote Helpdesk Support jobs? Cities in Nevada with the most Remote Helpdesk Support job openings:
Remote Helpdesk Support jobs near you
Infographic showing various Remote Helpdesk Support job openings in Nevada as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $49,035 per year, or $23.6 per hour.

Client Support Specialist - Greater Las Vegas, NV Area (REMOTE)

Fidelity Investments

Las Vegas, NV • On-site, Remote

$17.25 - $23.25/hr

Full-time

Re-posted 20 days ago

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 271 frontline employees who took The Breakroom Quiz

15th of 150 rated financial services

Job description


Job Description
To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below:
Henderson
Note: Fidelity will not provide immigration sponsorship for this position.
Client Support Specialist
As a Client Support Specialist, you will be an integral part of a fast-paced, team oriented environment that is focused on enhancing relationships with our high net worth clients who have assets of $250,000 to $1 million and therefore a complex service and investment need. In this role, you will help us to increase customer loyalty and drive business development opportunities.
The Team
While every Fidelity location has distinctive regional characteristics, each one embodies the core values that have been instrumental in building our proud past. Putting the customer first, respect, integrity, honesty, innovation and improvement as well as competitiveness are values shared across the organization. These simple but powerful values set us apart from our competition.
The Expertise You Have
  • Series 7 required
  • Series 63 or ability to obtain within 90 days
  • 2-3 years of previous financial services experience

The Skills You Bring
  • Broad based knowledge and understanding of general financial planning concepts
  • Proven customer service, client support and problem resolution skills
  • Strong verbal and written communication skills
  • Ability to effectively influence others
  • Robust time management and organizational skills

The Value You Deliver
  • Engage with customers, via inbound calls, responding to their inquires which may include providing product and service level guidance, processing transactions to include options, equities, mutual funds and fixed income trades and other specialized monetary requests
  • Deliver efficient and responsive resolution for various client situations. Own the management of the case, research the issue and communicate the solution to the client
  • Uncover opportunities and identify products and services that will enhance the client's financial success and partner with the Financial Consultant to further discuss with the client
  • Collaborate with internal business partners to research and resolve complex client requests
  • Conduct pro-active outbound calls to communicate resolution to the client or secure additional information to close out the request

Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications:
Series 07 - FINRA, Series 63 - FINRA
Category:
Customer Service
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

What Fidelity Investments employees say

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