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Entry Level It Help Desk Jobs in Nevada (NOW HIRING)

WOCS - Wendy's

IT Help Desk Analyst

Las Vegas, NV · On-site

This position is for an IT Field Tech of a restaurant franchise that assists in installing and ... Help Desk Ticketing System. Preferred Experience: * A+ certification. * Point of Sale device/system ...

WOCS - Wendy's

IT Help Desk Analyst

Las Vegas, NV · On-site

$20 - $25/hr

This position is for an IT Field Tech of a restaurant franchise that assists in installing and ... Help Desk Ticketing System. Preferred Experience: * A+ certification. * Point of Sale device/system ...

Revel Staffing

IT Manager

Reno, NV · On-site

$95K - $125K/hr

This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...

Quanta Services

IT Analyst- Help Desk

Pahrump, NV

... desk and cellular phones, and tablets. · Travel to other offices and remote field locations to ... Previous helpdesk or call center experience. Physical Demands · The Information Technology ...

My Wireless

IT Specialist

Las Vegas, NV · On-site

$13 - $18/hr

Position Summary The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role ... helpdesk experience preferred

ManTech

Help Desk Specialist

Nellis Air Force Base, NV

$48K - $81K/yr

Dive into exciting opportunities in Cybersecurity, IT, Data Analytics and more. Propel your career ... MANTECH seeks a motivated, career and customer-oriented Help Desk Specialist to join our Air Force ...

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Entry Level It Help Desk information

See Nevada salary details

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How much do entry level it help desk jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for entry level it help desk in Nevada is $23.57, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $26.44 per hour, depending on experience, location, and employer.

What is an entry level IT help desk job?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

Can you do an entry level IT help desk with no experience?

Entry level IT Help Desk positions often do not require prior experience and focus on basic technical skills, customer service, and problem-solving abilities. Candidates typically need familiarity with operating systems, troubleshooting tools, and may benefit from certifications like CompTIA A+; on-the-job training is common. Having some technical knowledge or related coursework can improve chances of securing such roles.

What skills and qualifications are needed for an entry level IT help desk professional?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

How do I start an entry level IT help desk career?

To start an entry-level IT Help Desk career, gain foundational knowledge of computer hardware, software, and networking through courses or certifications like CompTIA A+; develop strong communication and problem-solving skills; and seek internships or entry-level positions to gain practical experience in technical support environments.

What are common challenges faced by entry level IT help desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.

What are the most commonly searched types of It Help Desk jobs in Nevada?

The most popular types of It Help Desk jobs in Nevada are:

What are popular job titles related to Entry Level It Help Desk jobs in Nevada?

For Entry Level It Help Desk jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Entry Level It Help Desk jobs in Nevada look for?

The top searched job categories for Entry Level It Help Desk jobs in Nevada are:

What cities in Nevada are hiring for Entry Level It Help Desk jobs?

Cities in Nevada with the most Entry Level It Help Desk job openings:

Entry Level It Help Desk jobs near you
Infographic showing various Entry Level It Help Desk job openings in Nevada as of August 2026, with employment types broken down into 100% Full Time. Highlights an 84% In-person, and 16% Hybrid job distribution, with an average salary of $49,035 per year, or $23.6 per hour.

IT Help Desk Analyst

WOCS - Wendy's

Las Vegas, NV • On-site

Full-time

Re-posted 9 days ago

Job description

This position is for an IT Field Tech of a restaurant franchise that assists in installing and supporting networks in 198+ locations in nine states and reports to the Director of IT.

Roles and Responsibilities:

  • Support the NCR Aloha POS systems.
  • Support users and restaurant locations (our customers) via the phone, remotely accessing user/restaurant workstations with LogMeIn, and onsite visits.
  • Repair and upgrade computers and laptops as needed.Build and deploy new systems when required.
  • Install software applications to IT department specifications.
  • On-call rotation:providing remote and onsite support after normal business hours as needed.This is a seven-day responsibility - most of which is on the weekend.
  • Pull and terminate network cable runs and camera cable runs as needed.
  • Install network cabinets and network related equipment.
  • Support our digital surveillance environment (cameras, DVRs, etc.).
  • Assist the Director of IT with various projects.

Core Experience:

  • Windows 11/10, reinstall OS on laptops/desktops via Microsoft's installation process or an imaging process.
  • PC hardware repair experience.
  • MS Office Suite Products.
  • Basic network, TCP IP V4, POE Ethernet switch, Wi-Fi, router experience.Demonstrate (explain) IPV4 networks and what the different configuration components mean.
  • Desktop/server remote control software experience.
  • CAT 5e/6 network and camera cabling, terminating ends, testing, and troubleshooting.
  • Knowledge of broadband circuits, analog telephone lines and troubleshooting telecom outages.
  • General knowledge of Battery Backups (UPS), KVM devices, USB switching devices, and Multi-Function printers (scanning/printing).
  • Help Desk Ticketing System.

Preferred Experience:

  • A+ certification.
  • Point of Sale device/system experience.
  • Headset/Speed of Service equipment.

Non-Technical Skills:

  • Self-motivated.
  • Be very comfortable with air and ground travel; could travel 1 - 2 weeks at a time plus day trips.
  • Team player, personable, energetic, approachable.
  • Ongoing willingness to learn and assist with documentation.
  • Ability to drive a car, their own car, and has a good driving record.
  • Outstanding and professional customer service skills; be very comfortable conversing with customers.
  • General knowledge of tools/power tools, ladders.
  • Ability to lift 50 lbs.
  • Comfortable accessing building roofs.

Apply