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It Help Desk Assistant Jobs in Nevada (NOW HIRING)

WOCS - Wendy's

IT Help Desk Analyst

Las Vegas, NV

$20 - $25/hr

Support our digital surveillance environment (cameras, DVRs, etc.). * Assist the Director of IT ... Help Desk Ticketing System. Preferred Experience: * A+ certification. * Point of Sale device/system ...

WOCS - Wendy's

IT Help Desk Analyst

Las Vegas, NV

$20 - $25/hr

Support our digital surveillance environment (cameras, DVRs, etc.). * Assist the Director of IT ... Help Desk Ticketing System. Preferred Experience: * A+ certification. * Point of Sale device/system ...

Revel Staffing

IT Manager

Reno, NV · On-site

$94K - $116K/yr

This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...

Revel Staffing

IT Manager

Reno, NV

$95K - $125K/hr

This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...

New Deantronics

IT Specialist - Help Desk

Sparks, NV · On-site

$25 - $28/hr

Description: IT Specialist - Help Desk Location: Sparks, NV Status: Full-Time | Onsite Join New Deantronics! We're seeking a full-time IT Specialist - Help Desk to support our growing team. This role ...

Acro Service Corp.

IT Support Specialist

Carson City, NV · On-site

$22 - $24/hr

Help Desk Service Specialist Duration: 12-month contract Location: Carson City, NV 89712- ONSITE ... Proactively monitor, analyze, and troubleshoot information technology issues and own, follow-up, ...

Quanta Services

IT Analyst- Help Desk

Pahrump, NV

... · Assist in maintaining the effective operations of the Information Technology (IT) Department ... desk and cellular phones, and tablets. · Travel to other offices and remote field locations to ...

Roseman

Help Desk Manager

Henderson, NV

At Roseman, technology is more than equipment and software. It's what helps students learn, faculty ... Support the Campus Community * Assist with student and employee technology orientations. * Create ...

State of Nevada (NV)

IT TECHNICIAN 4

Carson City, NV · On-site

$57K - $85K/yr

Additional Position Requirements: IT Help Desk experience is required. Experience in troubleshooting, repairing, configuring, and installing computer software and hardware in an Enterprise ...

Northern Nevada HOPES

IT Support Tech

Reno, NV · On-site

$25.30 - $31.62/hr

This role manages user accounts and access, images and deploys devices, maintains help desk ... Support workstation moves, adds, and changes across clinic and administrative spaces. * Assist with ...

AutoSavvy

Help Desk III

Las Vegas, NV · On-site

$19 - $25.75/hr

You will support hardware, software, security initiatives, while assisting with strategic IT projects. Help Desk III Job Responsibilities: * Serve as the primary escalation point for complex ...

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It Help Desk Assistant information

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How much do it help desk assistant jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for it help desk assistant in Nevada is $20.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $25.24 per hour, depending on experience, location, and employer.

What does an IT Help Desk Assistant do?

An IT Help Desk Assistant provides technical support and troubleshooting assistance to employees or customers experiencing computer or software issues. They help resolve problems related to hardware, software, network connectivity, and other IT-related concerns, often by answering calls, responding to emails, or using remote access tools. Additionally, they may assist with setting up new equipment, installing software, and maintaining IT documentation. Their main goal is to ensure that users can work efficiently by minimizing downtime caused by technical problems.

What are the key skills and qualifications needed to thrive as an IT Help Desk Assistant?

To thrive as an IT Help Desk Assistant, you need foundational knowledge of computer hardware, operating systems, troubleshooting, and often an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and basic network protocols is typically required. Strong communication, patience, and problem-solving abilities set top candidates apart in this role. These skills and qualities are crucial for efficiently resolving technical issues and providing excellent user support in a timely manner.

What are some common challenges faced by IT Help Desk Assistants and how can they be managed?

IT Help Desk Assistants frequently encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and effectively communicating with users who have varying levels of technical knowledge. To manage these challenges, it's important to stay organized, prioritize tasks based on urgency, and actively develop strong customer service and problem-solving skills. Collaborating closely with more experienced IT staff and utilizing a ticketing system can also help streamline workflows and ensure timely resolution of issues.

What is the difference between It Help Desk Assistant vs IT Support Specialist?

AspectIt Help Desk AssistantIT Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Cisco CCNA
Work EnvironmentHelp desk, call center, on-site supportHelp desk, on-site, remote support
Employer & Industry UsageCorporate, educational, healthcareCorporate, enterprise, technical support
Common Search & ComparisonYesYes

While both roles involve assisting users with technical issues, the IT Support Specialist typically has more advanced skills and handles more complex problems. The Help Desk Assistant primarily provides basic support and triages issues. Both roles are essential in IT support teams, but the Specialist often requires additional certifications and experience.

What are the most commonly searched types of It Help Desk jobs in Nevada?

The most popular types of It Help Desk jobs in Nevada are:

What cities in Nevada are hiring for It Help Desk Assistant jobs?

Cities in Nevada with the most It Help Desk Assistant job openings:

It Help Desk Assistant jobs near you
Infographic showing various It Help Desk Assistant job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $42,353 per year, or $20.4 per hour.

IT Help Desk Analyst

WOCS - Wendy's

Las Vegas, NV

$20 - $25/hr

Full-time

Re-posted 26 days ago

Job description

This position is for an IT Field Tech of a restaurant franchise that assists in installing and supporting networks in 198+ locations in nine states and reports to the Director of IT.

Roles and Responsibilities:

  • Support the NCR Aloha POS systems.
  • Support users and restaurant locations (our customers) via the phone, remotely accessing user/restaurant workstations with LogMeIn, and onsite visits.
  • Repair and upgrade computers and laptops as needed. Build and deploy new systems when required.
  • Install software applications to IT department specifications.
  • On-call rotation: providing remote and onsite support after normal business hours as needed. This is a seven-day responsibility – most of which is on the weekend.
  • Pull and terminate network cable runs and camera cable runs as needed.
  • Install network cabinets and network related equipment.
  • Support our digital surveillance environment (cameras, DVRs, etc.).
  • Assist the Director of IT with various projects.

Core Experience:

  • Windows 11/10, reinstall OS on laptops/desktops via Microsoft’s installation process or an imaging process.
  • PC hardware repair experience.
  • MS Office Suite Products.
  • Basic network, TCP IP V4, POE Ethernet switch, Wi-Fi, router experience. Demonstrate (explain) IPV4 networks and what the different configuration components mean.
  • Desktop/server remote control software experience.
  • CAT 5e/6 network and camera cabling, terminating ends, testing, and troubleshooting.
  • Knowledge of broadband circuits, analog telephone lines and troubleshooting telecom outages.
  • General knowledge of Battery Backups (UPS), KVM devices, USB switching devices, and Multi-Function printers (scanning/printing).
  • Help Desk Ticketing System.

Preferred Experience:

  • A+ certification.
  • Point of Sale device/system experience.
  • Headset/Speed of Service equipment.

Non-Technical Skills:

  • Self-motivated.
  • Be very comfortable with air and ground travel; could travel 1 – 2 weeks at a time plus day trips.
  • Team player, personable, energetic, approachable.
  • Ongoing willingness to learn and assist with documentation.
  • Ability to drive a car, their own car, and has a good driving record.
  • Outstanding and professional customer service skills; be very comfortable conversing with customers.
  • General knowledge of tools/power tools, ladders.
  • Ability to lift 50 lbs.
  • Comfortable accessing building roofs.
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