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It Helpdesk Jobs in Nevada (NOW HIRING)

Revel Staffing

IT Manager

Reno, NV · On-site

$85 - $120/hr

This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...

Revel Staffing

IT Manager

Reno, NV · On-site

$95K - $125K/hr

This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...

Redwood Materials

IT Support Specialist

Mccarran, NV

They will work with and receive ticket escalation from their peers on the support team, and they will utilize the IT helpdesk ticketing system for issue intake, documentation, and escalation to other ...

Elemental Brands

IT Support Specialist

Reno, NV

Together, we're driving innovation and helping define the future of the low-voltage linear lighting ... We are looking for an IT Support Specialist to serve as the first line of defense for our employees ...

Elemental LED, Inc.

IT Support Specialist

Reno, NV · On-site

Together, we're driving innovation and helping define the future of the low-voltage linear lighting ... We are looking for an IT Support Specialist to serve as the first line of defense for our employees ...

Elemental Brands

IT Support Specialist

Reno, NV · On-site

Together, we're driving innovation and helping define the future of the low-voltage linear lighting ... We are looking for an IT Support Specialist to serve as the first line of defense for our employees ...

Desert IT Solutions

Be Seen First

IT Technician

Las Vegas, NV · On-site

$50K - $70K/yr

Completion of day-to-day help desk support requests and assigned projects that require interaction ... Minimum of 2 years in a customer service role within an IT support team. * Thorough knowledge of ...

WOCS - Wendy's

IT Help Desk Analyst

Las Vegas, NV · On-site

$20 - $25/hr

This position is for an IT Field Tech of a restaurant franchise that assists in installing and ... Help Desk Ticketing System. Preferred Experience: * A+ certification. * Point of Sale device/system ...

WOCS - Wendy's

IT Help Desk Analyst

Las Vegas, NV

$20 - $25/hr

This position is for an IT Field Tech of a restaurant franchise that assists in installing and ... Help Desk Ticketing System. Preferred Experience: * A+ certification. * Point of Sale device/system ...

Astound Group LLC

IT Support

Las Vegas, NV · On-site

$20.25 - $27.75/hr

JOB SUMMARY: IT Support is responsible for monitoring the IT Helpdesk and addressing the issues in order of priority. They will also assist in the handling of day-to-day operations of the department ...

Northern Nevada HOPES

IT Support Tech

Reno, NV · On-site

$25.30 - $31.62/hr

Are you passionate about helping others and looking to grow your career in a supportive, mission ... The IT Support Technician serves as the primary point for frontline IT support, troubleshooting and ...

Acro Service Corp.

IT Support Specialist

Carson City, NV · On-site

$22 - $24/hr

Help Desk Service Specialist Duration: 12-month contract Location: Carson City, NV 89712- ONSITE ... Proactively monitor, analyze, and troubleshoot information technology issues and own, follow-up, ...

New Deantronics

IT Specialist - Help Desk

Sparks, NV · On-site

$25 - $28/hr

Description: IT Specialist - Help Desk Location: Sparks, NV Status: Full-Time | Onsite Join New Deantronics! We're seeking a full-time IT Specialist - Help Desk to support our growing team. This role ...

Quanta-Services

IT Analyst- Help Desk

Pahrump, NV · On-site

$55 - $75/hr

Previous helpdesk or call center experience. Physical Demands * The Information Technology Specialist will have to spend long hours sitting and using office equipment and computers, which can cause ...

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All JobsIt Helpdesk JobsIt Helpdesk Jobs in Nevada

It Helpdesk information

See Nevada salary details

$12

$23

$34

How much do it helpdesk jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for it helpdesk in Nevada is $23.57, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $26.44 per hour, depending on experience, location, and employer.

What is an IT Helpdesk professional?

IT Helpdesk professionals are technical support specialists who assist users with computer hardware, software, and network issues. They serve as the first point of contact for troubleshooting technical problems, either remotely or in-person. Their responsibilities include diagnosing issues, providing solutions, escalating complex problems, and maintaining documentation of support requests. IT Helpdesk staff play a crucial role in ensuring smooth daily operations and minimizing downtime for businesses.

What skills and qualifications are needed to thrive as an IT Helpdesk professional?

To thrive as an IT Helpdesk professional, you need a strong understanding of computer hardware, operating systems, networking basics, and typically a relevant certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with ticketing systems, remote troubleshooting tools, and common office software is essential. Excellent communication, patience, and problem-solving skills help build rapport with users and resolve issues efficiently. These skills ensure quick problem resolution, high user satisfaction, and reliable support for business operations.

What are typical challenges faced by IT Helpdesk professionals, and how can they be managed?

IT Helpdesk professionals frequently encounter challenges such as handling high volumes of support requests, troubleshooting a wide range of technical issues, and communicating solutions to users with varying technical backgrounds. Time management and prioritization are key, as is developing a strong knowledge base of common problems and solutions. Building strong communication skills and staying patient under pressure can help ensure smooth interactions with end users. Many organizations also provide training and encourage Helpdesk staff to collaborate closely with technical teams to escalate and resolve more complex issues.

What is the difference between It Helpdesk vs Technical Support Specialist?

AspectIt HelpdeskTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Cisco CCNA (optional)
Work EnvironmentHelpdesk ticketing systems, remote support, on-siteCustomer sites, remote, or call centers
Industry UsageIT departments, MSPs, corporate supportIT companies, tech vendors, corporate support

Both roles involve troubleshooting and supporting IT issues, but It Helpdesk typically focuses on handling user tickets and remote support within an organization, while Technical Support Specialists often provide more in-depth technical assistance, sometimes involving hardware or network issues. The roles overlap in certifications and work environments, but the scope and complexity of support can differ.

How hard is it helpdesk to get a helpdesk job?

Getting a helpdesk job typically requires basic technical knowledge, customer service skills, and sometimes relevant certifications like CompTIA A+. Entry-level positions are generally accessible to those with a willingness to learn, but competition can vary based on location and experience. Building skills in troubleshooting, operating systems, and remote support tools can improve chances of securing a helpdesk role.

Is IT helpdesk a good career?

IT helpdesk is a viable career option for individuals interested in technical support, troubleshooting, and customer service. It often requires knowledge of operating systems, networking, and common software tools, with opportunities for certifications like CompTIA A+ to advance. The role can lead to higher IT positions such as network administrator or systems analyst.

What does an IT Helpdesk do?

An IT Helpdesk provides technical support to users by troubleshooting hardware, software, and network issues. They assist with system setup, maintenance, and user account management, often using ticketing systems and remote tools to resolve problems efficiently.

What are the most commonly searched types of It Helpdesk jobs in Nevada?

The most popular types of It Helpdesk jobs in Nevada are:

What are popular job titles related to It Helpdesk jobs in Nevada?

For It Helpdesk jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching It Helpdesk jobs in Nevada look for?

The top searched job categories for It Helpdesk jobs in Nevada are:

What cities in Nevada are hiring for It Helpdesk jobs?

Cities in Nevada with the most It Helpdesk job openings:

It Helpdesk jobs near you
Infographic showing various It Helpdesk job openings in Nevada as of August 2026, with employment types broken down into 57% Full Time, and 43% Contract. Highlights an 100% In-person job distribution, with an average salary of $49,035 per year, or $23.6 per hour.

IT Helpdesk Support Specialist II

Ainsworth Game Technology

Las Vegas, NV • On-site

Full-time

Posted 2 days ago

New

Key responsibilities

  • Assist with troubleshooting and resolving issues related to computers, printers, scanners, and related software applications.

  • Install, repair, and service computers and associated equipment, maintaining accurate records of IT assets.

  • Support testing of new equipment, software, and systems, and coordinate with contractors/vendors for onsite jobs.

Job description

POSITION SUMMARY

The IT Helpdesk Support Specialist II will assist with troubleshooting and maintaining computers, printers, scanners, and related software applications. This position will need excellent problem-solving, communication, interpersonal skills, along with patience, a customer-friendly attitude, and the ability to work in a team environment. This position primarily supports our Las Vegas office and remote end-users located within the United States.

Reports to: Global IT Helpdesk Manager

MAIN RESPONSIBILITIES

  • Provide support to all internal users, assisting with PC, peripherals, mobile devices, and system software issues in a timely manner.
  • Troubleshoot problems through resolution.
  • Knowledgeable in the field of IT to solve basic to moderate IT issues without additional assistance from other team members while also providing a high level of customer service at all times.
  • Install, repair and service computers and associated equipment. Maintain accurate records of IT assets including specifications, serial numbers, licensing (non-departmental), service histories, warranties, and allocation.
  • Ensure IT policies are adhered to, including access to and usage of resources.
  • Coordinate and supervise contractors/vendors onsite jobs.
  • Aid in testing new equipment, software, and systems.
  • Demonstrate sound knowledge of the following:
    • Windows OS and other windows applications, including networking experience
    • PC hardware and software knowledge (e.g., Microsoft)
    • Microsoft Office 365
    • VM Environment (an advantage)
    • Enterprise Endpoint Security (an advantage)

JOB REQUIREMENTS

Education/Experience

  • Bachelor/Associates degree in IT field, preferred.
  • IT related certification CompTIA A+, Network+, Security+, ITIL, or MCP, preferred.
  • Minimum of 1 year in customer service role within an IT support team.
  • Minimum of 1 year in hands-on troubleshooting and break/fix of PC and IT infrastructure.
  • Minimum of 1 year in technical documentation or knowledge share.

Knowledge & Skills

  • Working knowledge of Windows 11, Active Directory (AD), and desktop technologies.
  • User-level knowledge of MS Office Applications.
  • Excellent written and verbal communication skills in English.
  • Excellent hands-on and problem-solving abilities.
  • Self-starter, dependable, and completing tasks with accuracy and attention to detail.
  • Familiarity with ITIL or IT resolution methodology.
  • Must respect and follow internal IT Policy and Procedures.

PHYSICAL REQUIREMENTS

  • Must be able to lift and transport equipment weighing up to 50 lbs.
  • Position requires frequent walking between departments and offices.
  • Sufficient physical ability and mobility to work in an office environment.
  • Ability to sit for prolonged periods of time while working at a computer.
  • Visual acuity to read information on a screen.

ADDITIONAL REQUIREMENTS

  • The successful candidate must be able to obtain and maintain a Nevada Gaming registration and other jurisdictional gaming licenses, as required.
  • Position is onsite full-time.