ZipRecruiter

Log In

1

Helpdesk Jobs in Nevada (NOW HIRING)

Credit One Bank

Helpdesk Technician I

Las Vegas, NV

$19.25 - $26/hr

Description Position Summary The Help Desk Analyst's role is to provide information, assistance, training and technical support to end-users regarding the use of computers, networks, and related ...

CreditOne

Helpdesk Technician II

Las Vegas, NV · On-site

$19.25 - $26/hr

Description Position Summary The Help Desk Analyst's role is to provide information, assistance, training and technical support to end-users regarding the use of computers, networks, and related ...

Credit One Bank

Helpdesk Technician II

Las Vegas, NV

$19.25 - $26/hr

Description Position Summary The Help Desk Analyst's role is to provide information, assistance, training and technical support to end-users regarding the use of computers, networks, and related ...

Credit One Bank

Helpdesk Technician II

Las Vegas, NV · On-site

$19.25 - $26/hr

Description Position Summary The Help Desk Analyst's role is to provide information, assistance, training and technical support to end-users regarding the use of computers, networks, and related ...

Credit One Bank

Helpdesk Technician I

Las Vegas, NV · On-site

$19.25 - $26/hr

Position Summary The Help Desk Analyst's role is to provide information, assistance, training and technical support to end-users regarding the use of computers, networks, and related peripheral ...

Credit One Bank

Helpdesk Technician I

Las Vegas, NV · On-site

$19.25 - $26/hr

Description Position Summary The Help Desk Analyst's role is to provide information, assistance, training and technical support to end-users regarding the use of computers, networks, and related ...

UNITE HERE HEALTH

Helpdesk Technician II

Las Vegas, NV · On-site

$54K - $62K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Helpdesk II position will provide a world class level of customer service to all Health Center/Fund employees seeking technical assistance or information concerning PC, mobile, telephony, and ...

CreditOne

Helpdesk Technician I

Las Vegas, NV · On-site

$19.25 - $26/hr

Description Position Summary The Help Desk Analyst's role is to provide information, assistance, training and technical support to end-users regarding the use of computers, networks, and related ...

Credit One Bank

Helpdesk Technician I

Las Vegas, NV

$19.25 - $26/hr

Position Summary The Help Desk Analyst's role is to provide information, assistance, training and technical support to end-users regarding the use of computers, networks, and related peripheral ...

Konami Gaming, Inc

IT Helpdesk Support Technician

Las Vegas, NV · On-site

$18 - $22/hr

  • Medical

  • Retirement

  • PTO

Konami Gaming is looking for a IT Helpdesk Support Technician I to join our team! Under general supervision, provide technical software, hardware and network problem resolution to all computer users ...

Earth Drilling

Driller Helper

Elko, NV

$150/day

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Driller Helper Candidates can be based anywhere in the USA; they will be flown to project sites by the Company. Project sites are primarily based in Nevada, Arizona, and California. About Us: Harris ...

Earth Drilling

Driller Helper

Elko, NV · On-site

$150/day

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Driller Helper * Candidates can be based anywhere in the USA; they will be flown to project sites by the Company. * Project sites are primarily based in Nevada, Arizona, and California. About Us:

Earth Drilling

Driller Helper

Elko, NV

$150/day

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Driller Helper Candidates can be based anywhere in the USA; they will be flown to project sites by the Company. Project sites are primarily based in Nevada, Arizona, and California. About Us: Harris ...

Earth Drilling

Driller Helper

Elko, NV · On-site

$150/day

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Driller Helper * Candidates can be based anywhere in the USA; they will be flown to project sites by the Company. * Project sites are primarily based in Nevada, Arizona, and California. About Us:

Earth Drilling

Driller Helper

Elko, NV

$150/day

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Driller Helper Candidates can be based anywhere in the USA; they will be flown to project sites by the Company. Project sites are primarily based in Nevada, Arizona, and California. About Us: Harris ...

Earth Drilling

Driller Helper

Elko, NV

$150/day

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Driller Helper Candidates can be based anywhere in the USA; they will be flown to project sites by the Company. Project sites are primarily based in Nevada, Arizona, and California. About Us: Harris ...

next page

Showing results 1-20

All JobsHelpdesk JobsHelpdesk Jobs in Nevada

Helpdesk information

See Nevada salary details

$12

$23

$34

How much do helpdesk jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for helpdesk in Nevada is $23.57, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $26.44 per hour, depending on experience, location, and employer.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What qualifications do I need for a helpdesk?

Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.

What are the most commonly searched types of Helpdesk jobs in Nevada?

The most popular types of Helpdesk jobs in Nevada are:

What are popular job titles related to Helpdesk jobs in Nevada?

For Helpdesk jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Helpdesk jobs in Nevada look for?

The top searched job categories for Helpdesk jobs in Nevada are:

What cities in Nevada are hiring for Helpdesk jobs?

Cities in Nevada with the most Helpdesk job openings:

Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Nevada as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $49,035 per year, or $23.6 per hour.

Helpdesk Technician I

Credit One Bank

Las Vegas, NV

$19.25 - $26/hr

Full-time

Re-posted 13 days ago

Job description

Description

Position Summary

The Help Desk Analyst’s role is to provide information, assistance, training and technical support to end-users regarding the use of computers, networks, and related peripheral hardware and software. This includes receiving, prioritizing, documenting, and actively resolving end user help requests.

Summary of Essential Job Functions
  • Field incoming help requests from end users via both telephone and e-mail in a courteous manner.
  • Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
  • Build rapport and elicit incident details from end users.
  • Assess severity of issues and categorize and assign accordingly. Route severe incidents according to process.
  • Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
  • Apply diagnostic utilities to aid in troubleshooting.
  • Identify and learn appropriate software and hardware used and supported by the organization.
  • Perform post-resolution follow-ups to help requests.
  • Develop help sheets and frequently asked questions lists for end users.
  • Provide support and training to all end users on computer workstation operation, setup, configuration and other issues.
  • Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring computer workstation performance.
  • Provision and deprovision of user accounts, systems, applications and network access.
  • Complete regular reviews of system users to ensure users are authorized and provisioned properly.
  • Perform routine security audits & other external compliance audits for all provisioned user accounts.
Position Requirements
  • College level coursework in Computer Science or related field and/or 0-1 years equivalent work experience
  • Fundamental knowledge of computer workstation hardware, networking principles, business applications, and peripheral devices
  • Experience administering users and computers in a complex enterprise environment
  • Able to read and understand technical manuals and procedural documentation
  • Strong written and oral communication skills and effective interpersonal and relationship-building skills
  • Self motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment
  • Experience working in a team-oriented, collaborative environment
  • Technical certifications in Microsoft technologies, CompTIA certifications, or equivalent work experience
  • This job description is not all inclusive. Other duties and responsibilities may be added as necessary by management.
Preferred
  • Microsoft certifications are highly desirable

Credit One Bank, N.A. is a data-driven financial services company based in Las Vegas. Founded in 1984, Credit One Bank offers a spectrum of credit card products for people in all stages of financial life. Credit One Bank is an equal opportunity employer committed to diversity and inclusion and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin. Reasonable accommodations can be made for those who require them, including access to job applications and workplace accommodations. Employment at Credit One Bank is based on mutual consent (also known as at-will). This means that employees and the Bank may terminate the employment relationship at any time, with or without cause and with or without notice. Please contact the recruiter for this position to learn more. Credit One Bank does not accept unsolicited resumes from agencies and is not responsible for related fees.

Apply