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Remote Help Desk Jobs in Bothell, WA (NOW HIRING)

Aviation Project Manager

Seattle, WA ยท On-site +1

$140K - $190K/yr

While the position is remote, regular travel to Wenatchee, WA (typically 1-4 times per month) is ... Prolonged periods sitting at a desk and working on a computer * Ability to navigate various ...

Technical Motion Designer (6422)

Seattle, WA ยท On-site +1

$51 - $61.25/hr

While this position has potential to be remote, RUN Studios can only consider candidates currently ... Help define best practices for how motion is built and implemented with Rive. * Build tools that ...

Aviation Senior Project Manager

Seattle, WA ยท On-site +1

$140K - $180K/yr

We offer relocation assistance and a signing bonus to help make your transition seamless. For ... Prolonged periods sitting at a desk and working on a computer * Ability to navigate various ...

Sr. Process Integration Engineer

Seattle, WA ยท On-site +1

$113K - $160K/yr

Join Impinj and help us realize our vision of a boundless IoT-- connecting trillions of everyday ... Support for remote work or a desk with a view. Weekly Q&A sessions with our executive team. Impinj ...

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Remote Help Desk information

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How much do remote help desk jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for remote help desk in Bothell, WA is $25.88, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $29.04 per hour, depending on experience, location, and employer.

What is the difference between Remote Help Desk vs Remote Technical Support Specialist?

AspectRemote Help DeskRemote Technical Support Specialist
CredentialsCompTIA A+, Microsoft Certified, or similarCompTIA A+, Network+, Microsoft certifications
Work EnvironmentCustomer service-focused, troubleshooting hardware/software issuesTechnical problem-solving, advanced diagnostics
Employer & IndustryIT service providers, corporate IT departmentsIT support firms, software companies, tech vendors
Search & Comparison IntentDifferences, roles, responsibilitiesSkills, certifications, job duties

Remote Help Desk and Remote Technical Support Specialist roles both involve assisting users remotely with technical issues. The Help Desk typically handles basic troubleshooting and customer service, while the Technical Support Specialist deals with more complex technical problems. Both require similar certifications and work environments, but the Technical Support role often involves deeper technical knowledge and diagnostics.

What are the key skills and qualifications needed to thrive as a Remote Help Desk professional, and why are they important?

To thrive as a Remote Help Desk professional, you need strong technical troubleshooting abilities, knowledge of common operating systems, and typically a background in IT or related certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and communication platforms is essential. Exceptional customer service, patience, and clear verbal and written communication skills make someone stand out in this role. These skills are crucial for efficiently resolving user issues, ensuring customer satisfaction, and maintaining smooth IT operations from a remote setting.

What are some common challenges faced by Remote Help Desk professionals and how can they be managed?

Remote Help Desk professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication across different time zones, and maintaining high levels of customer satisfaction. To address these, it's important to develop strong problem-solving skills, utilize remote support tools effectively, and establish clear communication channels with both users and team members. Proactively documenting solutions and staying updated on the latest software and security protocols can also help manage these challenges and ensure efficient support.

What are Remote Help Desk jobs?

Remote Help Desk jobs involve providing technical support and assistance to users over the phone, chat, or email from a remote location. Professionals in this role help resolve hardware, software, and network issues, often using remote access tools to diagnose and fix problems. They serve as the first point of contact for customers or employees needing IT support. Remote Help Desk technicians must possess strong communication skills and a solid understanding of computer systems, software, and troubleshooting techniques.
What are the most commonly searched types of Help Desk jobs in Bothell, WA? The most popular types of Help Desk jobs in Bothell, WA are:
What job categories do people searching Remote Help Desk jobs in Bothell, WA look for? The top searched job categories for Remote Help Desk jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Remote Help Desk jobs? Cities near Bothell, WA with the most Remote Help Desk job openings:
Aviation Project Manager

Aviation Project Manager

Ardurra

Seattle, WA โ€ข On-site, Remote

$140K - $190K/yr

Full-time

Re-posted 6 days ago


Job description

About Ardurra

At Ardurra, weโ€™re more than an engineering and consulting firmโ€”weโ€™re a team dedicated to shaping the future through smart solutions and strong partnerships. Our mission is simple: empower our people to deliver innovative, sustainable projects that make a real impact on communities. Guided by our core valuesโ€”Client Driven, Uniquely Nimble, Low Bureaucracy, Team Collaboration, Unlimited Opportunities, Relationship Focused, and Entrepreneurial Spiritโ€”we foster a culture that puts people first.

Overview

Ardurra is seeking an experiencedย Aviation Project Manager (PE) to join our dynamic Aviation Group in theย Greater Seattleย market. This role offers the opportunity to work on impactful aviation projects while enjoying the flexibility of aย fully remoteย work environment.ย While the position is remote, regular travel to Wenatchee, WA (typically 1โ€“4 times per month) is required. A current Professional Engineer (PE) license or Engineer in Training (EIT) certification is required

Position Summary:

Ardurra is looking for an Aviation Project Manager for our growing aviation group. In this key role, you will be responsible for overseeing projects and serving as a client manager for airport design and construction projects within specific regions. The ideal individual will provide mentoring to junior staff and QA/QC.

The ideal individual for this role will be joining a very well-established aviation group with a diverse workload in airfield service projects. From project planning, regulatory approvals, environmental compliance, financial planning, legislative strategy, land acquisition, and design phasing, this individual will be heavily involved in projects from design to completion!

Required Qualificationsย 

  • Bachelorโ€™s Degree in Civil Engineering or a related field
  • PE License required
  • 8+ years' experience in the airport design and/or construction field, either in private industry or government service
  • Airport design and project management experience a must
  • Aviation engineering & construction administration experience required
  • Strong knowledge of FAA advisory circulars related to airport design and the FAA grant process
  • Strong computer skills
  • Excellent communication skills
  • Ability to lead and mentor existing staff and develop new staff as needed to support growth of the aviation group
  • Self-motivated, team-oriented individual with the ability to work on challenging projects in a team environment

Key Responsibilitiesย 

  • Project management
  • Marketing
  • Client development
  • Staff Supervision and mentoring
  • Quality control of project design and contract documents
  • Office Support during construction

Physical Requirementsย 

  • Prolonged periods sitting at a desk and working on a computer
  • Ability to navigate various locations and settings of the company
  • Occasionally lift and/or move up to 25 pounds
  • Must possess a valid driverโ€™s license and be able to safely operate a vehicle
  • Ability to travel for site visits, client meetings, etc.

Salary

$140,000 - $190,000

Why Ardurra?

While Ardurra offers competitive compensation and rich benefits programs, it is our culture that truly sets us apart from our peers. We nurture a family-like culture, striving to create a work environment that is enjoyable, challenging and rewarding but also fun. We are acutely focused on developing our staff, whether through our internal Ardurra Academy or through our industry-leading Leadership program. We have made a deliberate and focused commitment to nurture a people-centric culture where people are: valued as individuals; supported in their professional and career development with multiple, varied career paths; provided the tools and resources to be successful, engaged, and satisfied in their work; and positive benefits, time-off programs, and flexibility to help maintain a healthy balance between work and home.
Ardurra is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity or sexual orientation.

NOTICE TO THIRD PARTY AGENCIES:

Ardurra does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agency Agreement, Ardurra will not consider or agree to payment of any referral compensation or recruiter fee. If a resume or candidate is submitted to any hiring manager without a previously signed agreement, Ardurra reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. These candidates will be considered property of Ardurra. Weโ€™re not currently looking to add any more agencies to our list of approved vendors, so please do not contact any of our managers or recruitment team with sales calls or details of your candidates.

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