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Remote Help Desk Jobs in Bothell, WA (NOW HIRING)

User Experience Designer III (7285)

Seattle, WA ยท On-site +1

$50 - $61.25/hr

While this is a remote position, RUN Studios can only consider candidates currently residing in the ... Work closely with cross-functional teams to help define business and feature requirements via ...

Aviation Project Manager

Seattle, WA ยท On-site +1

$140K - $190K/yr

While the position is remote, regular travel to Wenatchee, WA (typically 1-4 times per month) is ... Prolonged periods sitting at a desk and working on a computer * Ability to navigate various ...

Aviation Senior Project Manager

Seattle, WA ยท On-site +1

$140K - $180K/yr

We offer relocation assistance and a signing bonus to help make your transition seamless. For ... Prolonged periods sitting at a desk and working on a computer * Ability to navigate various ...

Senior Contracts Manager

Seattle, WA ยท On-site +1

$105K - $120K/yr

As we scale our business, you will leverage your experience and creativity to help us scale our ... Standing desk options * Regular company-sponsored events * Hybrid in-office/work from home schedule ...

Senior Contracts Manager

Seattle, WA ยท On-site +1

$105K - $120K/yr

As we scale our business, you will leverage your experience and creativity to help us scale our ... Standing desk options * Regular company-sponsored events * Hybrid in-office/work from home schedule ...

Senior Contracts Manager

Seattle, WA ยท On-site +1

$105K - $120K/yr

As we scale our business, you will leverage your experience and creativity to help us scale our ... Standing desk options * Regular company-sponsored events * Hybrid in-office/work from home schedule ...

Senior Contracts Manager

Seattle, WA ยท On-site +1

$105K - $120K/yr

As we scale our business, you will leverage your experience and creativity to help us scale our ... Standing desk options * Regular company-sponsored events * Hybrid in-office/work from home schedule ...

Senior Contracts Manager

Seattle, WA ยท On-site +1

$105K - $120K/yr

As we scale our business, you will leverage your experience and creativity to help us scale our ... Standing desk options * Regular company-sponsored events * Hybrid in-office/work from home schedule ...

Senior Software Engineer

Seattle, WA ยท On-site +1

$112K - $168K/yr

Join Impinj and help us realize our vision of a boundless IoT-- connecting trillions of everyday ... Support for remote work or a desk with a view. Weekly Q&A sessions with our executive team. Impinj ...

Sr. Process Integration Engineer

Seattle, WA ยท On-site +1

$113K - $160K/yr

Join Impinj and help us realize our vision of a boundless IoT-- connecting trillions of everyday ... Support for remote work or a desk with a view. Weekly Q&A sessions with our executive team. Impinj ...

Showing results 21-40

Remote Help Desk information

See Bothell, WA salary details

$14

$25

$37

How much do remote help desk jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote help desk in Bothell, WA is $25.88, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $29.04 per hour, depending on experience, location, and employer.

What is the difference between Remote Help Desk vs Remote Technical Support Specialist?

AspectRemote Help DeskRemote Technical Support Specialist
CredentialsCompTIA A+, Microsoft Certified, or similarCompTIA A+, Network+, Microsoft certifications
Work EnvironmentCustomer service-focused, troubleshooting hardware/software issuesTechnical problem-solving, advanced diagnostics
Employer & IndustryIT service providers, corporate IT departmentsIT support firms, software companies, tech vendors
Search & Comparison IntentDifferences, roles, responsibilitiesSkills, certifications, job duties

Remote Help Desk and Remote Technical Support Specialist roles both involve assisting users remotely with technical issues. The Help Desk typically handles basic troubleshooting and customer service, while the Technical Support Specialist deals with more complex technical problems. Both require similar certifications and work environments, but the Technical Support role often involves deeper technical knowledge and diagnostics.

What are the key skills and qualifications needed to thrive as a remote help desk professional?

To thrive as a Remote Help Desk professional, you need strong technical troubleshooting abilities, knowledge of common operating systems, and typically a background in IT or related certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and communication platforms is essential. Exceptional customer service, patience, and clear verbal and written communication skills make someone stand out in this role. These skills are crucial for efficiently resolving user issues, ensuring customer satisfaction, and maintaining smooth IT operations from a remote setting.

What are some common challenges faced by remote help desk professionals and how can they be managed?

Remote Help Desk professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication across different time zones, and maintaining high levels of customer satisfaction. To address these, it's important to develop strong problem-solving skills, utilize remote support tools effectively, and establish clear communication channels with both users and team members. Proactively documenting solutions and staying updated on the latest software and security protocols can also help manage these challenges and ensure efficient support.

What is a remote help desk?

Remote Help Desk jobs involve providing technical support and assistance to users over the phone, chat, or email from a remote location. Professionals in this role help resolve hardware, software, and network issues, often using remote access tools to diagnose and fix problems. They serve as the first point of contact for customers or employees needing IT support. Remote Help Desk technicians must possess strong communication skills and a solid understanding of computer systems, software, and troubleshooting techniques.
What are the most commonly searched types of Help Desk jobs in Bothell, WA? The most popular types of Help Desk jobs in Bothell, WA are:
What are popular job titles related to Remote Help Desk jobs in Bothell, WA? For Remote Help Desk jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Remote Help Desk jobs in Bothell, WA look for? The top searched job categories for Remote Help Desk jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Remote Help Desk jobs? Cities near Bothell, WA with the most Remote Help Desk job openings:
Infographic showing various Remote Help Desk job openings in Bothell, WA as of June 2026, with employment types broken down into 5% As Needed, 77% Full Time, 15% Part Time, and 3% Contract. Highlights an 47% Physical, 3% Hybrid, and 50% Remote job distribution, with an average salary of $53,831 per year, or $25.9 per hour.

User Experience Designer III (7285)

RUN STUDIOS LLC

Seattle, WA โ€ข On-site, Remote

$50 - $61.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

Design the experiences that make global commerce feel effortless for millions of sellers and customers around the world.
RUN Studios, and its client partner, a large online retailer headquartered in Seattle, are seeking aย talented, passionate UX Designerย to join for an approximateย 12-monthย project! While this is a remote position, RUN Studios can only consider candidates currently residing in the following states for this role: WA, CA.
We are transforming international trade by making cross-border shipping frictionless for sellers and customers worldwide. As UX Designer on our global logistics experience team, you'll own the end-to-end user experience for tools that enable sellers to ship globally with confidence, fueling our companyโ€™s flywheel by expanding international selection, attracting more customers, and accelerating growth.


As a UX Designer, You Will

  • Quickly yet thoroughly create process flows, wireframes, and visual design mockups as needed to effectively conceptualize and communicate detailed interaction behaviors.
  • Work closely with cross-functional teams to help define business and feature requirements via empirical online data, usability findings, market research, and proven UCD principles.
  • Assess and optimize the performance of new and existing features by actively participating in usability testing and interpreting analytics data.
  • Present design work to the user experience team, product team, and executives for review and feedback.
  • Contribute to user interface design and development best practices and standards.
  • Provide leadership in web application design, and user interface innovations.
    ย 

As an Applicant, You Bring

  • 7+ years industry experience providing interaction design solutions for web and/or software applications.
  • Bachelorโ€™s or Masterโ€™s degree in design, human-computer interaction (HCI), or equivalent professional experience.
  • Fluency in best practices for web-based information architecture and design, as well as strong knowledge of usability principles and techniques.
  • Proficiency in a variety of design tools such as Figma.
  • A strong online portfolio demonstrating past work experience and relevant, user-centered design solutions is required.
  • Excellent communication, presentation, interpersonal and analytical skills including the ability to communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization.
  • Self-starter who is a customer-obsessed, detail-oriented, and enthusiastic team player.
  • Ability to work with highly technical teams and handle multiple projects in an agile, fast-paced environment.
  • Ability to prototype in HTML, JavaScript, and CSS, or Flash highly desired.

Additional Position Details

  • Supervisory Responsibilities
    • None.
  • Physical Demands
    • Prolonged periods of sitting at a desk and working on a computer.
  • Work Environment
    • Typical for an office setting or home environment.
    • Remote, but must be located in Washington or California.
  • Travel
    • None.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or be assigned at any time with or without notice.

At RUN Studios we recognize our ultimate success depends on our talented and dedicated workforce. We understand, value, and are grateful for the invaluable contributions made by each employee. Our goal is to provide a comprehensive program of evolving competitive benefits specifically designed to support the needs of our employees and their dependents.ย ย ย ย ย 

Compensation

Pay Range:ย $50.00 - $61.25 (Hourly)ย ย ย ย 

The successful candidateโ€™s pay will be based on various factors such as individual qualifications and work location.ย ย 

Benefits:

Benefits and perks may vary depending on location and nature of the work, but eligible employees have access to medical, dental, vision, life, and AD&D benefits, health savingsย and flexible spending accounts, other telehealth and wellness benefits, a minimum of seven paid holidays per year, accrual of at least 6.5 days (Temporary Employment) to at least 15 days (Regular Employment) of paid time off per year, a 401k plan with company match, discretionary bonuses dependent on company, team or individual performance, and referral bonuses for eligible hired referrals.ย ย 

As an equal opportunity employer,ย RUN Studios is committed to pay equity and does not discriminateย on the basis ofย race, color, religion, national origin, gender, gender identity or expression, sexual orientation, genetic information, protected veteran status, disability, age, or other legally protected status.