Provide technical guidance on client standards and expectations to engineering and technician staff ... We help our customers leverage our industry-leading solutions and expertise to modernize water ...
Provide technical guidance on client standards and expectations to engineering and technician staff ... We help our customers leverage our industry-leading solutions and expertise to modernize water ...
Field Service Technician - BESS
Ontario, CA · Remote
$36 - $40/hr
About Sungrow: Sungrow Power Supply Co., Ltd. (Stock code: 300274) is a globally recognized renewable energy company, specializing in R&D, manufacturing, and services for solar, wind, energy storage ...
Quick apply
Field Service Technician - BESS
Ontario, CA · Remote
$36 - $40/hr
About Sungrow: Sungrow Power Supply Co., Ltd. (Stock code: 300274) is a globally recognized renewable energy company, specializing in R&D, manufacturing, and services for solar, wind, energy storage ...
Remote Help Desk Technician information
See Riverside, CA salary details
$13.29 - $15.30
2% of jobs
$15.30 - $17.30
6% of jobs
$17.30 - $19.31
12% of jobs
$19.87 is the 25th percentile. Wages below this are outliers.
$19.31 - $21.32
17% of jobs
The median wage is $22.92 / hr.
$21.32 - $23.32
16% of jobs
$23.32 - $25.33
16% of jobs
$26.33 is the 75th percentile. Wages above this are outliers.
$25.33 - $27.34
12% of jobs
$27.34 - $29.34
7% of jobs
$29.34 - $31.35
6% of jobs
$31.35 - $33.35
3% of jobs
$33.35 - $35.36
2% of jobs
$13
$24
$35
How much do remote help desk technician jobs pay per hour?
As of Aug 22, 2026, the average hourly pay for remote help desk technician in Riverside, CA is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $27.07 per hour, depending on experience, location, and employer.
What is a remote help desk technician?
A Remote Help Desk Technician provides technical support to users by troubleshooting software, hardware, and network issues remotely. They assist customers or employees via phone, chat, or email, resolving IT problems and ensuring smooth system functionality. Their responsibilities often include diagnosing issues, installing updates, and guiding users through solutions. Strong communication, problem-solving skills, and knowledge of operating systems and applications are essential for this role.
What are the key skills and qualifications needed to thrive as a remote help desk technician?
To thrive as a Remote Help Desk Technician, you need a solid understanding of computer systems, troubleshooting techniques, and knowledge of operating systems, often supported by an associate degree or relevant IT certifications such as CompTIA A+ or Microsoft Certified Professional (MCP). Familiarity with remote desktop tools, ticketing systems like Zendesk, and networking basics is typically required. Strong communication skills, patience, and the ability to work independently are crucial soft skills for remote support roles. These abilities ensure prompt and effective customer service, efficient issue resolution, and seamless collaboration in a virtual work environment.
What are some typical challenges faced by remote help desk technicians, and how can they be managed?
Remote Help Desk Technicians often encounter challenges such as troubleshooting complex technical issues without in-person access to the user’s device, prioritizing multiple support requests, and maintaining effective communication across virtual channels. To manage these challenges, technicians rely on clear written and verbal instructions, utilize screen-sharing and remote access tools, and follow well-established escalation procedures for unresolved cases. Staying organized and keeping detailed documentation also help ensure that users receive timely and accurate support. A proactive approach to ongoing training and technical skill development further enables remote technicians to adapt to evolving technologies and user needs.
What are the most commonly searched types of Help Desk Technician jobs in Riverside, CA?
The most popular types of Help Desk Technician jobs in Riverside, CA are:
What are popular job titles related to Remote Help Desk Technician jobs in Riverside, CA?
For Remote Help Desk Technician jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Help Desk Technician jobs in Riverside, CA look for?
The top searched job categories for Remote Help Desk Technician jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Help Desk Technician jobs?
Cities near Riverside, CA with the most Remote Help Desk Technician job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 17 days ago
Black & Veatch rating
8.9
Based on 19 frontline employees who took The Breakroom Quiz
56th of 449 rated engineering
Job description
Together, we own our company, our future, and our shared success.
As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a world of difference.
Company : Black & Veatch Corporation
Req Id : 111579
Opportunity Type : Staff
Relocation eligible : No
Full time/Part time : Full-Time
Project Only Hire : No
Visa Sponsorship Available: No
Why Black and Veatch
Recognized by Glassdoor as a 2023 Top 100 place to work, Black & Veatch allows you to lend your talent and perspective to humanity's biggest challenges in a flexible environment where you are empowered to grow and explore new possibilities. We offer competitive compensation; 401K match and benefits that start day one.
At Black & Veatch, you own your career with purpose and meaning. You are empowered to grow and explore new possibilities at every step of your career journey. Bring your big ideas knowing you are safe to be who you are and speak up with concerns or questions and put your diverse talents and perspectives to use. #LI-CD1
The Opportunity
In this role you will have the opportunity to:
- Lead Electrical design for water/wastewater projects
- Provide technical guidance on client standards and expectations to engineering and technician staff in the regional design centers that are supporting project detailed design
- Serve as technical expert in electrical power distribution and miscellaneous plant electrical systems for client consultations
- Support business development related to enhanced Electrical services
- Build business relationships with clients to understand needs and drivers
Additional Project Opportunities:
- Studies - Energy Optimization, Power System Coordination and Arc Flash Hazard Analysis, and Electrical Reliability Analysis
- Construction inspection and resolution of electrical construction issues
- Coordination with local electrical utilities on project technical needs
- Review of supplier submittals
- Act as a liaison between the local design team, client and remote design teams for Instrumentation and Control design
- Startup and testing of major electrical equipment
The ideal candidate is located in or willing to relocate to Irvine, Los Angeles, San Marcos or Murietta Metropolitan areas. Office locations linked - www.bv.com/offices.
Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discretion, job performance and work assignments.
The Team
As part of BV Operations, your skills will be aligned to projects that support our Governments & Environment market sector. BV's Governments & Environment business works to provide innovative solutions and integrated planning, design and construction support for mission-critical facilities, as well as threat reduction and environmental services support worldwide. By joining our business, you will be able to provide infrastructure for community benefit through regulated utilities and government agencies.
This team partners with our customers to align their people, processes, technologies, and data analytics in the face of industry transformation. We help our customers leverage our industry-leading solutions and expertise to modernize water infrastructure, optimize asset use, meet performance goals, reduce costs, and mitigate risk no matter where the water industry goes next. This team is ranked in the top 10 by ENR for Water Design Firms in Water Supply and Sewer Waste and other water-related rankings.
Check out one of our recent projects: Tomahawk Wastewater Treatment Facility Expansion
Preferred Qualifications
- Professional Engineer's license in CA or another US jurisdiction
- 5-8 years in electrical design, planning and construction services
- Consulting and Water/Wastewater experience preferred
- Experience in medium and low voltage power distribution equipment, including variable frequency drives and standby diesel generators
- Understanding of PLC hardware and software setup, network configuration, HMI, SCADA system, instrumentation and fiber optic cabling
- Experience in a client-facing/business development role
- Power system analysis experience in SKM, ETAP, or other analysis software a plus
Minimum Qualifications
Requires a bachelor's degree in engineering from either a recognized accredited program in their home country or the country in which the professional is practicing. Minimum of 5 years related work experience. All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.
Certifications
PE License
Competencies
Salary Plan
REG: Registered Engineering
Job Grade
016
Black & Veatch endeavors to make www.bv.com/careers accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process because of a disability, please contact the Employee Relations Department at +1-913-359-1622 or via our accommodations request form. This contact information is for disability accommodation requests only; you may not use this contact information to inquire about the status of applications. General inquiries about the status of applications will not be returned. This job posting will remain open until a suitable candidate(s) has been identified.
Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy.
Our comprehensive benefits portfolio is a key component of this commitment and offers and array of health care benefits including but not limited to medical, dental and vision insurances along with disability and a robust wellness program.
To support a healthy work-life balance, we offer flexible work schedules, paid vacation and holiday time, sick time and dependent sick time.
A variety of additional benefits are available to our professionals, including a company matched 401k plan, adoption reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, voluntary legal plan and the B&V Credit Union. Professionals may also be eligible for a performance-based bonus program.
We are proud to be a 100 percent ESOP-owned company. As employee-owners, our professionals are empowered to drive not only their personal growth, but the company's long-term achievements - and they share in the financial rewards of that success through stock ownership.
By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients.
BVH, Inc., its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law.
For our EEO Policy Statement, please click here.
Notice to External Search Firms: Black & Veatch does not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Black & Veatch Talent Acquisition engages with search firms directly for hiring needs.
In accordance with local law, the following compensation range is applicable for the job and location associated with this requisition: $126,423.00 - $239,925.00
What Black & Veatch employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Black & Veatch
Sourced by ZipRecruiter
Company: Black & Veatch Family of Companies Together, we own our company, our future, and our shared success. As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a world of difference.
Industry
Civil engineering construction
Company size
10,000+ Employees
Headquarters location
Overland Park, KS, US
Year founded
1915