Remote Hearing Aid Jobs (NOW HIRING)

Work Location: San Francisco Bay Area, CA

Annual Pay Range: $88,000 - $130,000

Job Type: Full-time Onsite/Hybrid

Founded in 2010, iHealth Labs is dedicated to empowering people to live healthier lives. The company is a leading provider of cloud-connected medical devices, personal health care devices, and home-based tests and is at the forefront of the digital health revolution.

In 2018, iHealth launched its Unified Care program to address the issue of managing chronic diseases. Unified Care specialists support patients at home between doctor's appointments with remote patient monitoring (RPM) and chronic care management (CCM) to achieve better health outcomes.

In November 2021, iHealth's COVID-19 Antigen Rapid Test received Emergency Use Authorization from the U.S. Food and Drug Administration for over-the-counter sales. Since then, iHealth has become a key supplier of at-home COVID tests to the federal government, state governments, nonprofits, and individual consumers.

iHealth Labs is a leader in digital health solutions with a mission to revolutionize the healthcare industry by making quality health management accessible and affordable for all. We are looking for a dynamic Research Audiologist to join our team and support the development of innovative OTC hearing aid products. The primary responsibility of this position is to conduct a variety of clinical research, Consumer Trials, and validation studies that will directly impact the future of hearing aid technology and improve the lives of individuals with hearing loss.

This role will focus on organizing and conducting Consumer Trials, clinical trials, and usability studies for OTC hearing aids. The individual in this position will also collaborate on the development of hearing aid features, provide remote fine-tuning services to users, and ensure that our products meet the highest standards of performance and user satisfaction. The Research Audiologist will work closely with multidisciplinary teams, including R&D, Product Management, Marketing, and Customer Support, to bring cutting-edge hearing solutions to market.

• Organize and Conduct Consumer Trials
  • Collaborate with the product team to develop comprehensive Consumer Trials plans, including defining objectives, methods, and timelines.
  • Oversee and execute Consumer Trials to evaluate the usability, functionality, and effectiveness of OTC hearing aids.
  • Collect, analyze, and interpret testing data, and provide actionable insights to support product improvements.
• Conduct Clinical Trials
  • Plan and execute clinical validation studies to assess the performance of OTC hearing aid products.
  • Ensure clinical trials adhere to industry standards, ethical guidelines, and regulatory requirements.
  • Analyze clinical data to assess the benefits and effectiveness of hearing aid features for end-users.
• Collaborate on Product Development
  • Work with R&D teams to explore and develop innovative features for OTC hearing aid devices.
  • Provide expert audiological input to ensure products meet the needs of users with hearing loss.
  • Support product optimization through data-driven recommendations and user feedback analysis.
• Provide Remote Fine-Tuning and User Support
  • Deliver remote support to users via video consultations and hearing aid adjustment platforms.
  • Assist users in fitting and fine-tuning their hearing aids to optimize performance and satisfaction.
  • Educate users on product functionality and ensure proper usage.
• Post-Market Studies
  • Conduct post-market research to evaluate long-term patient benefits and gather feedback for continuous improvement.
  • Monitor product performance in real-world settings and provide insights to enhance product reliability.

• Education and Certification
  • Doctor of Audiology (Au.D.) degree or equivalent.
  • Active audiology license in the United States (e.g., CCC-A or state licensure).
• Experience
  • Minimum of 3 years of experience in audiology. Experience with OTC hearing aids, Consumer
  • Trials, or clinical trials is a strong plus.
  • Familiarity with tele-audiology platforms or remote hearing aid fine-tuning is preferred.
• Skills and Attributes
  • Expertise in hearing aid fitting, clinical research, and data analysis.
  • Strong organizational and project management skills to oversee multiple studies and initiatives.
  • Excellent communication skills, with the ability to clearly convey technical concepts to users and cross-functional teams.
  • Able to understand some Mandarin/Chinese is a Plus.
  • Passion for improving hearing technologies and enhancing the lives of individuals with hearing loss.

• Medical, Dental, Vision, Life Insurance, and 401K
• Paid Time Off, Federal Holidays, and Leaves
• Annual Performance-Based Bonus