ZipRecruiter

Log In

2

Remote Healthcare Insurance Customer Service Jobs

RemX

Remote, Call Center Customer Service

Phoenix, AZ · On-site +1

$16/hr

Previous healthcare, pharmacy, insurance, or benefits-related customer service experience Remote Work Requirements To be successful in this role, candidates must have: * A dedicated, quiet, and ...

MyCareers by LeoForce

Be Seen First

100% Remote - Licensed Healthcare Insurance Agent

Dallas, TX · Remote

$21 - $26/hr

TTEC Licensed Healthcare Insurance Agent - Remote Pay Rate: $21/hour and top performers $26/hour We ... Strong customer service orientation (empathy, compassion and listening skills) * High school ...

TaskUs

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer ... Health Care / Insurance environment (familiarity with medical terminology, health plan documents ...

MyCareers by LeoForce

Be Seen First

Licensed Healthcare Insurance Agent - Remote with Benefits

Fort Worth, TX · Remote

$26/hr

Licensed Healthcare Insurance Agent - %100 Remote Fort Worth, TX, US Client: TTEC Pay Rate: $21 ... Strong customer service orientation (empathy, compassion and listening skills) * High school ...

Posted today

previous page

Showing results 41-60

All JobsHealthcare Insurance Customer Service JobsRemote Healthcare Insurance Customer Service Jobs

Remote Healthcare Insurance Customer Service information

See salary details

$26K

$48.4K

$73K

How much do remote healthcare insurance customer service jobs pay per year?

As of Aug 10, 2026, the average yearly pay for remote healthcare insurance customer service in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What does a remote healthcare insurance customer service representative do?

Remote healthcare insurance customer service representatives assist customers with inquiries related to their health insurance plans. They handle questions about coverage, benefits, claims, billing, and policy details, usually over the phone, email, or chat. These representatives also help resolve issues, provide information about plan options, and guide customers through the claims process, all while working from a remote location. Good communication skills, patience, and a thorough understanding of healthcare insurance policies are essential for this role.

What are the most common challenges faced in a remote healthcare insurance customer service role, and how can I overcome them?

One of the main challenges in a remote healthcare insurance customer service role is effectively communicating complex policy details and resolving concerns without face-to-face interaction. Navigating multiple systems while maintaining compliance with privacy regulations, such as HIPAA, can also be demanding. Successful agents rely on strong organizational and time-management skills, and they proactively seek clarification from supervisors or team leads when needed. Engaging in regular team check-ins and ongoing training helps you stay updated on policy changes and best practices, ensuring you provide accurate and empathetic support to members.

What are the key skills and qualifications needed to thrive as a remote healthcare insurance customer service representative?

To excel as a Remote Healthcare Insurance Customer Service Representative, you need strong knowledge of healthcare insurance policies, benefits administration, and customer service principles, often supported by a high school diploma or equivalent experience. Familiarity with CRM systems, call center software, and healthcare claims processing platforms is typically required. Excellent communication, problem-solving, and patience are crucial soft skills for addressing customer inquiries and resolving complex issues. These abilities ensure accurate information delivery, high customer satisfaction, and efficient support in a remote work environment.
More about Remote Healthcare Insurance Customer Service jobs
What cities are hiring for Remote Healthcare Insurance Customer Service jobs? Cities with the most Remote Healthcare Insurance Customer Service job openings:
What states have the most Remote Healthcare Insurance Customer Service jobs? States with the most job openings for Remote Healthcare Insurance Customer Service jobs include:
What job categories do people searching Remote Healthcare Insurance Customer Service jobs look for? The top searched job categories for Remote Healthcare Insurance Customer Service jobs are:
Remote Healthcare Insurance Customer Service jobs near you

Remote, Call Center Customer Service

RemX

Phoenix, AZ • On-site, Remote

$16/hr

Full-time

Posted 7 days ago

Job description

?? Important Notice
RemX is committed to a fair and secure hiring process. We will never request payment, fees, gift cards, or financial information at any point before or during employment. If anyone claiming to represent RemX asks for payment, please report it immediately, as it is fraudulent and unauthorized. Additionally, any falsified resumes, certifications, or employment documents may result in disqualification and further review.
Remote Healthcare Customer Support Representative
Join a Leading Pharmaceutical Organization from the Comfort of Your Home
Are you passionate about helping people and delivering exceptional customer experiences? RemX is partnering with a nationally recognized Fortune 500 pharmaceutical company to hire Remote Healthcare Customer Support Representatives. This is an exciting opportunity for customer-focused professionals who enjoy solving problems, assisting patients, and working in a fast-paced virtual environment.
If you're ready to take the next step in your career, we'd love to hear from you. Apply today!
Position Details
Position: Healthcare Customer Support Representative
Pay Rate: $16.00 per hour
Compensation: Weekly Pay + Benefits Available
Schedule: Monday through Friday, between 8:00 AM and 9:00 PM EST
Availability Required: Must be flexible to work any assigned 8-hour shift within operating hours
Location: 100% Remote
Equipment: Company-issued equipment shipped directly to your residence
Start Date: To Be Determined
What You'll Do
As a Healthcare Customer Support Representative, you will serve as a valuable resource for patients by providing professional, accurate, and compassionate assistance.
Key Responsibilities
  • Deliver outstanding customer service while supporting patient needs and inquiries
  • Handle incoming calls and, when needed, place outbound calls regarding prescription benefit questions and concerns
  • Verify and update patient information while maintaining confidentiality
  • Review and document medical, billing, and account details accurately
  • Assist patients with navigating benefit-related questions and processes
  • Maintain compliance with Federal Healthcare Program guidelines and company policies
  • Accurately enter and maintain customer information in multiple systems

Qualifications
Required
  • Minimum of 1 year of recent call center experience (required with no exceptions)
  • High school diploma or equivalent
  • Strong communication and active listening skills
  • Excellent attention to detail and data-entry accuracy
  • Ability to meet and maintain established performance metrics and KPIs
  • Capability to work independently in a remote environment

Preferred
  • Familiarity with medical terminology
  • Knowledge of HIPAA regulations and patient privacy standards
  • Previous healthcare, pharmacy, insurance, or benefits-related customer service experience

Remote Work Requirements
To be successful in this role, candidates must have:
  • A dedicated, quiet, and professional workspace free from distractions
  • Reliable high-speed internet service with a wired Ethernet connection
  • Ability to remain logged in and available throughout scheduled shifts
  • Basic troubleshooting skills for routine technical issues
  • Mobile hotspots, satellite connections, and wireless-only setups are not permitted

Ready to Get Started?
For Immediate Consideration-Apply Here!
RemX logo

About RemX

Sourced by ZipRecruiter

RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

Social media

FacebookTwitter

View All RemX Jobs

Apply