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Remote Healthcare Insurance Customer Service Jobs

RemX

Remote Healthcare Insurance Specialist

Phoenix, AZ · On-site +1

$17/hr

This is Remote ! PAID weekly!!!! Position: Medical Insurance Specialist Pay: $17/hr. Weekly Pay plus Benefits Schedule: Mon-Fri between 7am-8pm CST. Location: Remote Equipment: Shipped Start Date:

Exclusively Remote

Medical Insurance Customer Service

$17.25 - $21.50/hr

... Specialist Location Remote The organization navigates complex financial, legal, and medical ... Previous experience in intake, case management, social services, or healthcare settings. * Basic ...

ALLSTATE Insurance Agency

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Insurance Customer Service Representative

Houston, TX · Remote

$75K - $135K/yr

In Office position is preferable but we are able to remote across the country. Responsibilities ... Active Life & Health Insurance License. * Previous Allstate Agency experience. * Experience with ...

ALLSTATE Insurance Agency

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Insurance Customer Service Representative

Houston, TX · Remote

$75K - $135K/yr

In Office position is preferable but we are able to remote across the country. Responsibilities ... Active Life & Health Insurance License. * Previous Allstate Agency experience. * Experience with ...

MyCareers by LeoForce

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Licensed Healthcare Insurance Agent - Remote

New York, NY · Remote

$26/hr

Licensed Healthcare Insurance Agent - Remote Client: TTEC Pay Rate: $21/hour and top performers $26 ... Strong customer service orientation (empathy, compassion and listening skills) * High school ...

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How much do remote healthcare insurance customer service jobs pay per year?

As of Aug 11, 2026, the average yearly pay for remote healthcare insurance customer service in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What does a remote healthcare insurance customer service representative do?

Remote healthcare insurance customer service representatives assist customers with inquiries related to their health insurance plans. They handle questions about coverage, benefits, claims, billing, and policy details, usually over the phone, email, or chat. These representatives also help resolve issues, provide information about plan options, and guide customers through the claims process, all while working from a remote location. Good communication skills, patience, and a thorough understanding of healthcare insurance policies are essential for this role.

What are the most common challenges faced in a remote healthcare insurance customer service role, and how can I overcome them?

One of the main challenges in a remote healthcare insurance customer service role is effectively communicating complex policy details and resolving concerns without face-to-face interaction. Navigating multiple systems while maintaining compliance with privacy regulations, such as HIPAA, can also be demanding. Successful agents rely on strong organizational and time-management skills, and they proactively seek clarification from supervisors or team leads when needed. Engaging in regular team check-ins and ongoing training helps you stay updated on policy changes and best practices, ensuring you provide accurate and empathetic support to members.

What are the key skills and qualifications needed to thrive as a remote healthcare insurance customer service representative?

To excel as a Remote Healthcare Insurance Customer Service Representative, you need strong knowledge of healthcare insurance policies, benefits administration, and customer service principles, often supported by a high school diploma or equivalent experience. Familiarity with CRM systems, call center software, and healthcare claims processing platforms is typically required. Excellent communication, problem-solving, and patience are crucial soft skills for addressing customer inquiries and resolving complex issues. These abilities ensure accurate information delivery, high customer satisfaction, and efficient support in a remote work environment.
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Remote Healthcare Insurance Customer Service jobs near you

Remote Healthcare Insurance Specialist

RemX

Phoenix, AZ • On-site, Remote

$17/hr

Full-time

Medical

Posted 25 days ago

Job description

RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful.
RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action.
Looking for a new role right before the holidays? Look no further...Our Fortune 5 client is hiring for Medical Insurance Specialist with Prior-Authorizations background and Insurance verification background!
This is Remote!
PAID weekly!!!!
Position: Medical Insurance Specialist
Pay: $17/hr. Weekly Pay plus Benefits
Schedule: Mon-Fri between 7am-8pm CST.
Location: Remote
Equipment: Shipped
Start Date: TBD
Job Duties include:
  • Prior-Authorizations (PAs) and Insurance Verification
  • Communicate w/ patients, providers & insurance payers via telephone & email.
  • Verify Patient's Insurance Coverage.
  • Receive inbound and outbound calls from Patients and Insurance providers.

Requirements:
  • Minimum of 1-year recent experience with Medical Insurance (Prior Authorization e.g.)
  • Experience w/ Medicare/Medicaid program administration
  • Insurance Verification and claim adjudication or medical billing
  • Experience or knowledge of ICD-10, HCPCS, or CPT is a HUGE PLUS!
  • Must have NO attendance issues.

Requirements:
  • Minimum of 1-year recent experience with Medical Insurance (Prior Authorization e.g.)
  • Experience w/ Medicare/Medicaid program administration
  • Insurance Verification and claim adjudication or medical billing
  • Experience or knowledge of ICD-10, HCPCS, or CPT is a HUGE PLUS!
  • Must have NO attendance issues.

For Immediate Consideration Email your resume, Phone number and available times to talk to Nicholas.varela@remx.com
(Mention the Remote IS role)
Please apply online and we will review your resume and contact you.
If we have not contacted you after 10 business days, you may contact us at:
(602) 954-2045 or Sas.ccs@rem x.com
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About RemX

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RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

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