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Remote Healthcare Insurance Customer Service Jobs

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Licensed Healthcare Insurance Agent - Remote

Charlotte, NC · Remote

$26/hr

Licensed Healthcare Insurance Agent - Remote Client: TTEC Pay Rate: $21/hour and top performers $26 ... Strong customer service orientation (empathy, compassion and listening skills) * High school ...

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Licensed Healthcare Insurance Agent - 100% Remote

Dallas, TX · Remote

$21 - $26/hr

Strong customer service orientation (empathy, compassion and listening skills) * High school ... Licensed Healthcare Insurance Agent - Remote USA Your potential has a place here with TTEC ...

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Licensed Healthcare Insurance Agent - Remote

Chicago, IL · Remote

$26/hr

Licensed Healthcare Insurance Agent - Remote Client: TTEC Pay Rate: $21/hour and top performers $26 ... Strong customer service orientation (empathy, compassion and listening skills) * High school ...

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Licensed Healthcare Insurance Agent - Remote

Houston, TX · Remote

$26/hr

TTEC Licensed Healthcare Insurance Agent - Remote Pay Rate: $21/hour and top performers $26/hour We ... Strong customer service orientation (empathy, compassion and listening skills) * High school ...

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Licensed Healthcare Insurance Agent - Remote

Jacksonville, FL · Remote

$21 - $24/hr

Licensed Healthcare Insurance Agent - Remote Pay Rate: $21/hour and top performers $26/hour We are ... Strong customer service orientation (empathy, compassion and listening skills) * High school ...

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Licensed Healthcare Insurance Agent - 100% Remote

Orlando, FL · Remote

$26/hr

TTEC Licensed Healthcare Insurance Agent - Remote Pay Rate: $21/hour and top performers $26/hour We ... Be providing full lifecycle customer service and sales where you could accept inbound or might be ...

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Licensed Healthcare Insurance Agent - Remote

Phoenix, AZ · Remote

$21 - $26/hr

Current Health insurance license in your state of residence * High speed internet (>25 mbps ... Strong customer service orientation (empathy, compassion and listening skills) * High school ...

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Licensed Healthcare Insurance Agent

Dallas, TX · Remote

$21 - $26/hr

Licensed Healthcare Insurance Agent - Remote Pay Rate: $21/hour and top performers $26/hour Client ... Strong customer service orientation (empathy, compassion and listening skills) * High school ...

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Licensed Healthcare Insurance Agent - 100% Remote

San Antonio, TX · Remote

$21 - $26/hr

Licensed Healthcare Insurance Agent - Remote Client: TTEC We are currently not hiring from the ... Strong customer service orientation (empathy, compassion and listening skills) * High school ...

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Licensed Healthcare Insurance Agent - 100% Remote

San Antonio, TX · Remote

$21 - $26/hr

Licensed Healthcare Insurance Agent - Remote Client: TTEC We are currently not hiring from the ... Strong customer service orientation (empathy, compassion and listening skills) * High school ...

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Remote Healthcare Insurance Customer Service information

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$48.4K

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How much do remote healthcare insurance customer service jobs pay per year?

As of Aug 10, 2026, the average yearly pay for remote healthcare insurance customer service in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What does a remote healthcare insurance customer service representative do?

Remote healthcare insurance customer service representatives assist customers with inquiries related to their health insurance plans. They handle questions about coverage, benefits, claims, billing, and policy details, usually over the phone, email, or chat. These representatives also help resolve issues, provide information about plan options, and guide customers through the claims process, all while working from a remote location. Good communication skills, patience, and a thorough understanding of healthcare insurance policies are essential for this role.

What are the most common challenges faced in a remote healthcare insurance customer service role, and how can I overcome them?

One of the main challenges in a remote healthcare insurance customer service role is effectively communicating complex policy details and resolving concerns without face-to-face interaction. Navigating multiple systems while maintaining compliance with privacy regulations, such as HIPAA, can also be demanding. Successful agents rely on strong organizational and time-management skills, and they proactively seek clarification from supervisors or team leads when needed. Engaging in regular team check-ins and ongoing training helps you stay updated on policy changes and best practices, ensuring you provide accurate and empathetic support to members.

What are the key skills and qualifications needed to thrive as a remote healthcare insurance customer service representative?

To excel as a Remote Healthcare Insurance Customer Service Representative, you need strong knowledge of healthcare insurance policies, benefits administration, and customer service principles, often supported by a high school diploma or equivalent experience. Familiarity with CRM systems, call center software, and healthcare claims processing platforms is typically required. Excellent communication, problem-solving, and patience are crucial soft skills for addressing customer inquiries and resolving complex issues. These abilities ensure accurate information delivery, high customer satisfaction, and efficient support in a remote work environment.
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Remote Healthcare Insurance Customer Service jobs near you

Licensed Healthcare Insurance Agent-Remote

6AM City

Wausau, WI • Remote

$28/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Description Job Description Job Summary Title : Licensed Healthcare Insurance Agent Location: Remote, USA Client: TTEC Base wage of $18 per hour. Seasonal stipend of an additional $3 per hour (July 15th to December 15th), raising the pay to $21/hour. Monthly performance bonuses, with potential earnings up to $28/hour during the season. Key Responsibilities Assist Customers : Help individuals understand their coverage and select the right products, services, and solutions to meet their health and financial needs. Full Lifecycle Customer Service and Sales : Handle inbound calls or make outbound follow-up calls to provide comprehensive support. Respond with Compassion : Address customer inquiries with active listening and select the best solutions efficiently. Identify and Upsell : Recognize customers' additional needs and assist them in upgrading their products or services. Requirements Health Insurance License : You must have a current health insurance license in your state of residence. Sales Experience : At least six (6) months of sales experience. HIPAA Compliance : Integrity to follow HIPAA guidelines on maintaining patient privacy. Customer Service Skills : Strong customer service orientation. Education : High school diploma or equivalent. #J-18808-Ljbffr

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