ZipRecruiter

Log In

2

Remote Healthcare Insurance Customer Service Jobs in Connecticut

ForgeFit

Remote Customer Service Specialist

Hartford, CT · On-site +1

$17.25 - $22.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

ForgeFit

Remote Customer Service Specialist

New Haven, CT · On-site +1

$17 - $22.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

HMG Careers

Remote Insurance Agent

New London, CT · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Empire State Careers

Remote Insurance Agent

Stamford, CT · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Lone Star Careers

Remote Insurance Agent

Hartford, CT · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Empire State Careers

Remote Insurance Agent

Hartford, CT · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

next page

Showing results 1-20

All JobsHealthcare Insurance Customer Service JobsRemote Healthcare Insurance Customer Service JobsRemote Healthcare Insurance Customer Service Jobs in Connecticut

Remote Healthcare Insurance Customer Service information

What does a remote healthcare insurance customer service representative do?

Remote healthcare insurance customer service representatives assist customers with inquiries related to their health insurance plans. They handle questions about coverage, benefits, claims, billing, and policy details, usually over the phone, email, or chat. These representatives also help resolve issues, provide information about plan options, and guide customers through the claims process, all while working from a remote location. Good communication skills, patience, and a thorough understanding of healthcare insurance policies are essential for this role.

What are the key skills and qualifications needed to thrive as a remote healthcare insurance customer service representative?

To excel as a Remote Healthcare Insurance Customer Service Representative, you need strong knowledge of healthcare insurance policies, benefits administration, and customer service principles, often supported by a high school diploma or equivalent experience. Familiarity with CRM systems, call center software, and healthcare claims processing platforms is typically required. Excellent communication, problem-solving, and patience are crucial soft skills for addressing customer inquiries and resolving complex issues. These abilities ensure accurate information delivery, high customer satisfaction, and efficient support in a remote work environment.

What are the most common challenges faced in a remote healthcare insurance customer service role, and how can I overcome them?

One of the main challenges in a remote healthcare insurance customer service role is effectively communicating complex policy details and resolving concerns without face-to-face interaction. Navigating multiple systems while maintaining compliance with privacy regulations, such as HIPAA, can also be demanding. Successful agents rely on strong organizational and time-management skills, and they proactively seek clarification from supervisors or team leads when needed. Engaging in regular team check-ins and ongoing training helps you stay updated on policy changes and best practices, ensuring you provide accurate and empathetic support to members.

What are popular job titles related to Remote Healthcare Insurance Customer Service jobs in Connecticut?

For Remote Healthcare Insurance Customer Service jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Remote Healthcare Insurance Customer Service jobs in Connecticut look for?

The top searched job categories for Remote Healthcare Insurance Customer Service jobs in Connecticut are:

Remote Healthcare Insurance Customer Service jobs near you
Infographic showing various Remote Healthcare Insurance Customer Service job openings in Connecticut as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Remote Customer Service Specialist

Hartford, CT • On-site, Remote

ForgeFit
See more jobs at ForgeFitexternal

$17.25 - $22.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.

Apply