Regional Account Manager – Western US (TriWest)
Location: Remote (Preference for Colorado Springs, CO or San Antonio, TX) Travel: Approximately 20% within the TriWest region Focus: CPAP Referrals & TRICARE Provider Relations
The Mission
As our Regional Account Manager for the TriWest region, you will be the primary bridge between our life-changing sleep therapy services and the military community. You aren't just selling a product; you are ensuring that active-duty service members, veterans, and their families receive the CPAP equipment and support they deserve. You will hunt for new referral opportunities within Military Treatment Facilities (MTFs) and civilian TRICARE providers while providing world-class account management to keep those relationships thriving.
Key Responsibilities
- Business Development: Proactively solicit and secure CPAP referrals from MTFs and civilian medical practices seeing TRICARE patients.
- Relationship Management: Act as the dedicated point of contact for referral sources, ensuring their clinical and administrative needs are met with precision.
- Strategic Networking: Navigate the complex TRICARE referral ecosystem to shorten the bridge between a doctor’s prescription and patient care.
- Clinical Education: Educate providers on our specific CPAP programs, compliance tracking, and patient outcomes.
- Regional Growth: Manage your territory autonomously, hitting growth targets while maintaining a 20% travel schedule for site visits and provider meetings.
Qualifications & Requirements
The "Must-Haves":
- The Golden Key: Existing access/credentials to Military Treatment Facilities (MTFs).
- Expertise: A proven background in at least one of the following:
- Medical Sales (DME or Respiratory preferred).
- Clinical experience (Sleep tech, Respiratory Therapist, etc.).
- In-depth professional experience with the TRICARE referral process.
- Territory Mastery: Ability to work remotely and travel 20% of the time across the Western US TriWest region.
The "Nice-to-Haves":
- Established relationships with Sleep Labs or Pulmonary clinics in Colorado or Texas.
- Experience using CRM tools to track referral pipelines and account health.
Why Join Us?
- Impact: Support the health and readiness of the US Military community.
- Autonomy: We trust your expertise. This is a remote role where you own your schedule and your results.
- Stability: Work within a specialized niche of the healthcare market with a consistent referral base.
Company Description
We provide comprehensive sleep therapy for the military. CPAP Medical accepts TRICARE® insurance. Our compliance program includes patient follow-up and remote access to efficacy and adherence data. Each patient is setup in the comfort of their own home at their convenience including nights and weekends. We specialize and focus on sleep therapy for active duty & retired military service members and their families. Our patients receive quarterly replacement supplies direct to their home. As a nationwide provider, PCSing, TDY, and deployed service members will continue to receive replacement supplies sent to their home, TDY, or deployed location. We are contracted with all three regions of Tricare (TriEast, TriWest and ISOS)